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Deanna F.

@DeannaFontaine

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VA| Data Entry & Transcription Specialist

$12 USD / Hour
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Dominica (3:29 PM)
Joined on September 19, 2019
$12 USD / Hour
Dedicated and detail-oriented professional with 20+ years of experience in administrative support across the health and business sectors. I offer a wide range of services, including typing, data entry, research, writing, and transcription, delivered both in-office and remotely. Recognized for producing work with 98-100% accuracy and consistently meeting deadlines, I take pride in delivering high-quality results efficiently and reliably. My skills include: ✅️Microsoft Office (Word, Excel, PowerPoint) ✅️Graphic Design using Canva ✅️Google Drive (Docs, Excel, Slides) ✅️Zoom ✅️Typing ✅️Online Research ✅️Gmail ✅️Phone Communication ✅️Report Writing ✅️Editing & Proofreading ✅️Travel Arrangements ✅️Computer Literacy With a strong organizational skills, and commitment to confidentiality and helping others succeed, I am ready to support your team in achieving its goals. Let's discuss how my expertise can benefit your project!
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Experience
Proofreader (Remote)
Nov, 2024 - Present
2 months, 8 days
AlphaSights
Nov, 2024 - Present
2 months, 8 days
In this role, I proofread transcripts of audio files and: - Verify transcripts against original recordings to ensure accuracy and address overlooked errors - Correct grammatical, punctuation, and spelling issues, delivering polished, error-free content. - Conduct research on technical terms, industry jargon, and proper names to enhance precision and relevance. - Maintain confidentiality of sensitive client information, building trust and upholding professionalism.
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London , United Kingdom
Nov, 2024 - Present
2 months, 8 days
Audio Transcriptionist (Remote)
May, 2019 - Present
5 years, 8 months
Cross Border Connections
May, 2019 - Present
5 years, 8 months
— Transcribed 20+ hours of audio and video recordings with 98% accuracy. — Conduct thorough research to ensure content accuracy. — Proofread and edit transcriptions to enhance quality of work.
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Maracas, Trinidad and Tobago
May, 2019 - Present
5 years, 8 months
Government of Dominica
Feb, 2006 - Present
18 years, 11 months
Environmental Health Officer
Sep, 2008 - Present
16 years, 4 months
— Collected, recorded and maintained confidential field data with a 98% accuracy rate. — Generated inspection reports within deadlines, ensuring clarity and thoroughness. — Provided prompt responses to client inquiries and complaints across phone, email and chat. — Organized 100+ training sessions, improving client’s knowledge.
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Roseau, Dominica
Junior Clerk
Feb, 2006 - Aug, 2008
2 years, 6 months
— Typed and edited letters and memorandums, with precision and attention to detail. — Handled confidential correspondences efficiently, ensuring timely and secure mail distribution. — Scheduled appointments and managed calendars, effectively avoiding scheduling conflicts. — Maintained organized physical records of incoming mail, enabling quick and easy retrieval.
Flag of
Roseau, Dominica
Feb, 2006 - Present
18 years, 11 months
Education
Bachelor of Science in Behavorial Sciences
2017 - 2020
3 years
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Trinidad and Tobago
2017 - 2020
3 years
Associates Degree in Environmental Health
2007 - 2009
2 years
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Dominica
2007 - 2009
2 years
Certifications
Academic Writing - Level 1
Academic Writing
US English - Level 1
US English
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