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Deanna F.
@DeannaFontaine
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VA| Data Entry & Transcription Specialist
$12 USD / Hour
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Dominica (3:29 PM)
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Joined on September 19, 2019
$12 USD / Hour
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Dedicated and detail-oriented professional with 20+ years of experience in administrative support across the health and business sectors. I offer a wide range of services, including typing, data entry, research, writing, and transcription, delivered both in-office and remotely. Recognized for producing work with 98-100% accuracy and consistently meeting deadlines, I take pride in delivering high-quality results efficiently and reliably.
My skills include:
✅️Microsoft Office (Word, Excel, PowerPoint)
✅️Graphic Design using Canva
✅️Google Drive (Docs, Excel, Slides)
✅️Zoom
✅️Typing
✅️Online Research
✅️Gmail
✅️Phone Communication
✅️Report Writing
✅️Editing & Proofreading
✅️Travel Arrangements
✅️Computer Literacy
With a strong organizational skills, and commitment to confidentiality and helping others succeed, I am ready to support your team in achieving its goals. Let's discuss how my expertise can benefit your project!
In this role, I proofread transcripts of audio files and:
- Verify transcripts against original recordings to ensure accuracy and address overlooked errors
- Correct grammatical, punctuation, and spelling issues, delivering polished, error-free content.
- Conduct research on technical terms, industry jargon, and proper names to enhance precision and relevance.
- Maintain confidentiality of sensitive client information, building trust and upholding professionalism.
London , United Kingdom
Nov, 2024 - Present
•
2 months, 8 days
Audio Transcriptionist (Remote)
May, 2019 - Present
•
5 years, 8 months
Cross Border Connections
May, 2019 - Present
•
5 years, 8 months
— Transcribed 20+ hours of audio and video recordings with 98% accuracy.
— Conduct thorough research to ensure content accuracy.
— Proofread and edit transcriptions to enhance quality of work.
Maracas, Trinidad and Tobago
May, 2019 - Present
•
5 years, 8 months
Government of Dominica
Feb, 2006 - Present
•
18 years, 11 months
Environmental Health Officer
Sep, 2008 - Present
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16 years, 4 months
— Collected, recorded and maintained confidential field data with a 98% accuracy rate.
— Generated inspection reports within deadlines, ensuring clarity and thoroughness.
— Provided prompt responses to client inquiries and complaints across phone, email and chat.
— Organized 100+ training sessions, improving client’s knowledge.
Roseau, Dominica
Junior Clerk
Feb, 2006 - Aug, 2008
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2 years, 6 months
— Typed and edited letters and memorandums, with precision and attention to detail.
— Handled confidential correspondences efficiently, ensuring timely and secure mail distribution.
— Scheduled appointments and managed calendars, effectively avoiding scheduling conflicts.
— Maintained organized physical records of incoming mail, enabling quick and easy retrieval.
Roseau, Dominica
Feb, 2006 - Present
•
18 years, 11 months
Education
Bachelor of Science in Behavorial Sciences
2017 - 2020
•
3 years
Trinidad and Tobago
2017 - 2020
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3 years
Associates Degree in Environmental Health
2007 - 2009
•
2 years
Dominica
2007 - 2009
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2 years
Certifications
Academic Writing
US English
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