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Jelyn Rose E.
@jelynroseeta
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Vistual Assistant
$12 USD / Hour
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Philippines (11:27 AM)
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Joined on January 20, 2025
$12 USD / Hour
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Hello there! ? I'm your dynamic, detail-driven Virtual Assistant, ready to transform your to-do list into ta-da moments! ✨ With expertise spanning Administrative Support, Task Management, Social Media Posting Assistance, Customer Care, Sales Admin & Estimation, Data Entry Magic, and even some basic Graphic Design flair, I’m here to make your life easier.
What sets me apart? I’m a proactive problem-solver, a lifelong learner, and your go-to partner in productivity. Clients often call me their “secret weapon” for my ability to bring fresh energy, creative solutions, and seamless efficiency to every project.
Think of me as your behind-the-scenes powerhouse—By handling time-consuming tasks like managing schedules, emails, or data organization, I give you the freedom to focus on growing your business and doing what you love. Whether you're looking to boost efficiency, improve organization, or free up your time, I’m here to help.
✨ Let’s team up to make your goals a reality and elevate your business to dazzling heights. Ready to soar? I can’t wait to start this journey with you! ? Let's connect!
Prepared detailed project estimates by analyzing blueprints, specifications, and proposals. Created plan layouts, conducted material cost research, and collaborated with suppliers for competitive quotes. Managed project documentation, compiled accurate proposals, and maintained client and supplier relationships. Delivered high-quality work within deadlines, demonstrating exceptional organization, attention to detail, and the ability to handle multiple projects simultaneously.
Aug, 2022 - Jan, 2025
•
2 years, 5 months
Customer Service representative
Feb, 2022 - Aug, 2022
•
6 months, 3 days
iD Screen Print
Feb, 2022 - Aug, 2022
•
6 months, 3 days
Collaborated with suppliers to source materials and estimate costs for pricing decisions. Designed product mockups (mugs, shirts, pens) and created custom logos to align with client branding. Built and managed sales websites for customer access to promotional products. Provided professional customer service via phone and email, promptly addressing inquiries and ensuring customer satisfaction. Enhanced branding efforts for small businesses and events through creative design solutions.
Feb, 2022 - Aug, 2022
•
6 months, 3 days
VXI Global Holdings
Nov, 2016 - Feb, 2022
•
5 years, 3 months
Associate training Specialist
Oct, 2018 - Feb, 2022
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3 years, 4 months
Designed and delivered effective training programs for new hires and existing employees. Created instructional materials, conducted needs assessments, and facilitated training sessions to enhance technical and customer service skills. Monitored training effectiveness, provided constructive feedback, and maintained accurate documentation. Delivered upskilling programs and supported product endorsement initiatives to improve performance and service quality.
Customer Service representative
Feb, 2018 - Oct, 2018
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8 months, 3 days
Addressed inquiries, resolved billing issues, and provided detailed product information to ensure customer satisfaction. Handled billing adjustments, resolved discrepancies, and documented interactions in CRM systems. Used active listening and empathy to build trust, de-escalate conflicts, and improve retention. Delivered support across phone, email, and chat. Identified upselling opportunities to align with customer needs while ensuring loyalty.
Sales Associate
Nov, 2016 - Feb, 2018
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1 year, 3 months
Responded to inbound inquiries, offering tailored solutions and product recommendations. Built customer trust with a consultative approach and consistently met sales quotas. Identified cross-selling and upselling opportunities to meet customer needs and drive revenue. Maintained detailed records of customer interactions for seamless follow-ups. Delivered exceptional service, enabling customers to make informed decisions while ensuring a pressure-free experience.
Nov, 2016 - Feb, 2022
•
5 years, 3 months
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