Hello!
I’m Jaime Augustine Falar, a dedicated professional with over 10 years of experience in customer service, 3 years in sales, and 2 years in appointment setting. I’m excited to apply for the Cold Calling Expert position with your agency.
In my recent role as an Inside Sales representative at WebriQ, I generated leads for a SaaS web development product, qualified potential clients, and conducted engaging demos. This experience has equipped me with the skills to make impactful cold calls and effectively communicate the value of services.
As a Senior Quality Analyst at EXL, I identified quality issues and implemented training initiatives, enhancing service standards. This background enables me to deliver high-quality interactions and focus on building lasting relationships with prospects.
My journey in customer service has honed my ability to resolve inquiries and maintain high satisfaction levels, making me adept at establishing trust with potential clients.
I’m passionate about delivering excellent customer experiences and am eager to contribute to your agency’s success. Thank you for considering my application. I look forward to the opportunity to discuss how I can help achieve your goals!
Best,
Jaime Augustine Falar