Setup Chatrace Chatbot with Custom Flow

Closed Posted 2 months ago Paid on delivery
Closed Paid on delivery

i want someone to setup chatrace chatbot for me my flow is below

1. Customer Greeting and Product Introduction

- Flow Step: Start with a Trigger when the customer sends a message.

- Action: Set a Message Block to introduce your product.

- Message: "Hello! Welcome to [Your Brand]. We offer [Product Name] at [Price]. How can I help you today?"

- Conditional Block: If the customer asks for a review image send image

- Add Image Message Block to send the product image.

2. Customer Input (Text or Image)

- Conditional Branch: Add a condition to check whether the customer sends:

- Text: Set conditions to analyze the message content (address details).

- Image: Use Chatrace’s webhook integration to call OpenAI’s image recognition (e.g., using a custom API) to extract details from the image.

- Branch 1 - Text Input:

Add Conditional Blocks to verify if the text contains all necessary address info (ZIP code, phone number).

If incomplete, send a Message Block to ask for missing details.

- Branch 2 - Image Input:

After using the webhook to analyze the image, check if the extracted content is a valid address.

If valid, proceed to the next step. If not, ask for more information using a Message Block.

3. Shipping Information Validation and Conversion to JSON

- Trigger: When the shipping info is complete.

- Action: Use a Webhook Integration Block in Chatrace to convert the shipping info into JSON format. You can either do this internally or by calling an external API.

- Example webhook output:

json

{

"name": "Customer Name",

"address": "Customer Address",

"zip_code": "12345",

"telephone": "0987654321"

}

- Google Sheets Integration: Use Chatrace’s Google Sheets integration to store the JSON data into a specific sheet.

4. Purchase Event Tracking for Facebook Ads

- Trigger: After storing the customer data.

- Action: Set up a Webhook Block to send a purchase event to the Facebook Conversion API. This step will require setting up a custom webhook with Chatrace that sends the data to Facebook for tracking ROI and purchase events.

5. Confirmation and Next Steps

- Message Block: Once the purchase event is sent, add a final Message Block that confirms the order.

- Message: "Thank you! Your order has been placed. You will receive it soon. Let us know if you need any further assistance."

Optional Enhancements:

Delay Block: Add a delay before sending the confirmation to make the interaction feel more natural.

- Order Summary: Before submitting the event, send an order summary to the customer for review and confirmation.

Chatbot AI Chatbot

Project ID: #38719963

About the project

11 proposals Remote project Active 1 mo ago

11 freelancers are bidding on average $50 for this job

femio5

As an AI Specialist with extensive experience in implementing and managing chatbot systems, I am confident that I can set up your Chatrace chatbot to meet your project requirements. I have a proven track record working More

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ChatbotGuru

Hi, how soon do you want it completed? As an experienced and dynamic Senior ChatBot Developer and Conversational Designer, I have spent years honing my skills to make sure I can deliver top-quality results to my clien More

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otigergodspower

I'm God'spower, and I specialize in email marketing strategies that deliver tangible, consistent results, what sets me apart is my ability and commitment to learn and troubleshoot unfamiliar issues promptly. My extensi More

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hassantimothy02

As an experienced Virtual Assistant, I have handled numerous administrative tasks and projects that required impeccable organization, effective communication, and problem-solving skills. One area where I excel is in ha More

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Promisejoy

Having worked as an Email Marketing Specialist, I understand the power of personalized communication and its impact on customer engagement. I approach every project with a fine attention to detail and a determination t More

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khuzaima024

I'm Khuzaima Altaf Zahid, a data scientist with 2 year experience in ML (classification, regression, clustering), Deep Learning (CNNs, RNNs), & web scraping (Beautiful Soup, Scrapy). My Python skills build robust scrap More

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