Call center data entry bidding jobs
I'm seeking a diligent data entry professional to help with manual data entry from printed documents into Microsoft Excel. Key Responsibilities: - Manually transcribing data from printed documents into an Excel spreadsheet. - Ensuring accuracy and attention to detail during the data entry process. Ideal Skills and Experience: - Proficient in Microsoft Excel, including knowledge of basic functions. - Prior experience with manual data entry. - Excellent attention to detail and ability to maintain focus over extended periods. Please only apply if you have experience in manual data entry and can maintain high levels of accuracy.
...the Moving Average and the Relative Strength Index (RSI) as key technical analysis indicators. Key Requirements: - Coding proficiency: The project requires the use of Python for coding the automated trading strategy. - Technical analysis: A solid understanding and practical application of both the Moving Average and RSI is essential. - Detailed implementation: The strategy includes specific entry and exit points, as well as trade filters and triggers that need to be meticulously followed. Ideal Skills: - Strong programming skills in Python. - Extensive experience in coding automated trading strategies, preferably on the Zerodha platform. - Comprehensive understanding of financial markets and trading concepts. - Familiarity with Zerodha's API and trading platform. Your...
...GoHighLevel. The platform offers AI-driven business solutions, including automated call handling, missed call text back, AI-powered customer service, automated review replies, appointment scheduling, and marketing workflows. The video will serve as a key tool for marketing and sales, so clarity, professionalism, and an engaging presentation are essential. The ideal candidate will have experience in creating demo or explainer videos for SaaS products and can guide us on whether access to the platform is required to deliver the best results. Key Responsibilities 1. Understand the Platform: Gain a strong understanding of the platform’s features, especially: • AI-powered inbound call answering and missed call text back. • Automated customer s...
I'm looking for a custom-built AI that can serve as a versatile call assistant, primarily aimed at the contractor industry. The AI should be cloud-based and designed to support both English and Spanish. Key features include: - Handling and transferring phone calls - Learning from websites or Google My Business - Using a realistic, bilingual voice - Transcribing and summarizing calls - Sending text messages to notify of incoming call - Fully customizable for future enhancements - Multi-business support on a single platform - Naming each AI instance - Emailing messages derived from phone calls - Recognizing and tracking repeat callers - Returning calls from hang-up callers -Ability for this AI to be scaled and sold as a subscription to other business The ...
I'm in need of a minimalist style luxury logo. The color scheme is primarily white and dark green. A key element of the logo should be an icon or emblem. NEEDS TO BE LUXURIOUS, CLASSY NO YACHT ICONS! PLEASE READ DETAILS BEFORE DOING AN ENTRY OTHERWISE WASTING YOURS AND MY TIME. Ideal skills for the job: - Graphic Design - Logo Design - Brand Identity - Adobe Illustrator - Creativity Experience in designing minimalist and luxury logos will be highly valued. A portfolio showcasing such work will be a significant advantage. The font in the photo we like but need to find an icon. We are a superyacht brokerage but DO NOT want a yacht as an icon or anything super obvious needs to be creative. NEED AN ICON IN THE LOGO NOT JUST THE NAME
I'm seeking a professional to find and apply for suitable freelance/contract remote jobs on my behalf. Initially, I need assistance applying to 15 different entry to mid-level positions at 15 unique companies within 2-3 days. - I will provide my resume, which you'll use to tailor applications. - You'll create a Google Track sheet for me, updating it with each job application, including details on the job and the company and the link to the job posting. - The roles should support remote work, including the flexibility to work from outside the USA, and ideally be within analytics, research, or policy fields. Additionally, these positions should align well with my skills and experience, making my resume competitive for consideration. If a job does not meet these criter...
...higher) The application can be created completely in this technology, or can only be used for back-end, eg in the form of web API. Even so, the project must meet the conditions of use of MVC, multilayer architecture, object programming. Also, the SQL code line must not appear in the web project to separate the web page and database code (the exception is the call of SQL procedures - but make sure you know what "SQL procedure" and "call SQL procedures"! Creating a multilayer application, ie. At least the layers of presentation, Application, Infrastructure and Domain must be included. All functionality must be created and used using services (Services). In the presentation layer there must be no direct use of infrastructure layers (except configuration)....
I'm looking for a Shopify expert who can modify my checkout button to provide a 100% discount upon clicking, and also add Product A as the shipping fee in the cart. Key Requirements: - Modify checkout button to provide 100% discount - Add Product A as a shipping fee in the cart - Implement a custom label on the checkout button reading "Free Checkout" Ideal Skills: - Extensiv...Modify checkout button to provide 100% discount - Add Product A as a shipping fee in the cart - Implement a custom label on the checkout button reading "Free Checkout" Ideal Skills: - Extensive experience with Shopify platform - Proficient in Shopify Liquid and JavaScript - Prior experience in customizing Shopify checkout process Please provide examples of similar projects you've c...
...the VAPI configuration or settings on my part. The ideal freelancer for this project should have: - Proven experience with VAPI systems & perhaps Twilo (since that's why I'm using for my number) - Troubleshooting skills - Ability to fix call forwarding issues. Using the "Outbound Call" button works. It will call my mobile from that but it won't forward a call from the assistant. It says "forwarding call" but then it hangs up. { "role": "bot", "time": 1736990899147, "source": "", "endTime": 1736990900677, "message": "Transferring the call now.", "duration": 1530, "secondsFromStart": 10...
I'm looking for a talented designer who can create some vintage-style vinyl wall art for me. The main focus of the art will be decorative patterns. This will be applied in a municipal recreation center teen lounge area on a masonry wall. The space is currently being remodeled and want to add some colorful graphic to the space. I'd like to have a design created that I can send to a signage company who can print and install the design. Design Elements: - The design should embody a retro/vintage feel. I have a photo of an inspiration piece that I can share with you. - Incorporation of vintage-style decorative patterns is essential. Ideal Skills: - Proficiency in design software (like Adobe Illustrator or CorelDRAW). - Experienced in creating vinyl wall art. - A strong u...
I'm in need of a professional who can help me set up a monitoring solution for an iPhone. The key requirements are: - Real-time monitoring of calls and text messages - Monitoring of emails - All of the above without any noticeable impact on the phone's performance or usability The ideal candidate will have experience with iPhone monitoring software and possess a strong understanding of privacy laws and ethical implications. Please only bid if you can provide a solution that allows for real-time monitoring without the need for periodic report generation.
I'm in need of a professional who can help me set up a monitoring solution for an iPhone. The key requirements are: - Real-time monitoring of calls and text messages - Monitoring of emails - All of the above without any noticeable impact on the phone's performance or usability The ideal candidate will have experience with iPhone monitoring software and possess a strong understanding of privacy laws and ethical implications. Please only bid if you can provide a solution that allows for real-time monitoring without the need for periodic report generation.
Hi, Kindly read the project description well before bluntly applying to it, as it can save both of our times. Please only apply if you have experience working with affiliate websites using Content Egg Pro; otherwise, you can ignore ...p_id=3a4dedfe-90c4-478a-b7bd-94f9765bf630-41&pdp_npi=4%40dis%21GBP%212.94%212.94%21%21%2125.62%2125.62%21%40211b815c17369029585133815eb8ce%2112000043736898925%21sea%21UK%212813602636%21X&curPageLogUid=IgFm8VEuHGQl&utparam-url=scene%3Asearch%7Cquery_from%3A#nav-review If you have done similar work, then please share a sample of your work first in order to move to the next step. Content Egg plugin experience is a must. Thanks
I'm seeking a Duda developer for ongoing projects. You must have Duda experience. You need to have experience with Widget development, collections, apps, customization and more, specifically on Duda. I need someone "on call" who I can send work to on an ongoing basis. You must be online consistently and deliver results daily. Otherwise, it won't work long term. To be considered, tell me BRIEFLY about your Duda experience specifically and what your general availability looks like.
I'm launching a Shopify site for my fast-selling eBay products. I need someone to integrate both Google Ads and Google Shopping to maximize visibility and sales. I also require assistance with cleaning up my Google Merchant Center, which currently reflects past inactive sites. Ideal skills for this project include: - Proficiency in Shopify and eCommerce - Expertise in Google Ads and Google Shopping - Experience with Google Merchant Center - Strong understanding of SEO and online marketing - Ability to provide ongoing support and service
...engaging Facebook ads for a survey targeting Australian small businesses. The goal is to maximize engagement and response rates through high-quality, tailored ads. Key deliverables: 1) Carousel Ad Design: Create a 2–4 slide carousel ad highlighting the survey and emphasizing the gift card reward. 2) Single Image Ad: Design a bold, eye-catching single image ad with a compelling headline and clear call-to-action (CTA). 3) Story Ad Development: Craft a dynamic story ad tailored to Australian small business owners, optimized for Meta platforms. Tone and Aesthetic: The ads should be friendly, inviting, and approachable while maintaining a professional look and feel. Objective: >Drive clicks and survey completions as the primary action. Branding: >Brand guidelines, includ...
I'm seeking a professional graphic designer to create a wall poster for my financial planning office. The poster should present a series of questions aimed at helping clients turn their money into a lifestyle. Specifications: - Style: The poster should have a professional and corporate aesthetic. - Color Scheme: Predominantly blue and white - possibly with photo's in the backgrou...see? - A cultural event you would like to experience? - A city you would like to explore? - A place you would like to see? Ideal candidates for this project should have a strong portfolio of corporate graphic design, particularly in creating large scale print designs. Experience in designing for financial or corporate sectors would be a plus. Please provide examples of your previous work when bid...
I'm looking for a freelancer to help with data entry of approximately 1500 products into Zoho. The product information includes: - Product descriptions - Prices and SKUs - Inventory levels The data is available for copy and paste on a per product basis. I require basic data entry with no elaborate validation checks needed. A keen attention to detail is important to ensure all data is entered accurately. Ideal skills for this job include: - Proficiency in Zoho - Excellent data entry skills - Attention to detail
I'm looking for an expert to configure my corporate email hosted on Hostinger. Requirements: - Set up Webmail, IMAP/POP, SMTP for full send and receive capabilities. - Implement effective spam filtering to keep my inbox clean and manageable. Ideal Skills: - Extensive experience with Hostinger email services. - Proficiency in configuring Webmail, IMAP/POP, and SMTP. - Knowledgeable in settin...Webmail, IMAP/POP, SMTP for full send and receive capabilities. - Implement effective spam filtering to keep my inbox clean and manageable. Ideal Skills: - Extensive experience with Hostinger email services. - Proficiency in configuring Webmail, IMAP/POP, and SMTP. - Knowledgeable in setting up robust spam filtering systems. Please ensure you have the necessary skills and experience before ...
I'm looking for a freelancer with a strong portfolio in designing modern and sleek sports merchandise and food packaging. Key tasks: - Design for entry arches - Design for accessories (e.g., hats, bags) - Design of food packaging boxes Ideal skills: - Previous experience in sports merchandise design - Proven track record in food packaging design - Strong understanding of 'modern and sleek' design aesthetics - Ability to design for various types of sports merchandise and food packaging
...Optimization: "Ensure the landing page is SEO-friendly, with optimized tags and meta descriptions for better search engine ranking." Lead Capture Form: "Include a lead capture form with fields for name, email, phone number, and business inquiry details." Speed Optimization: "Optimize the landing page for fast loading times to improve user experience and SEO ranking." Call-to-Action (CTA): "Incorporate a prominent and effective Call-to-Action (CTA) button to encourage leads to submit their information." Analytics Integration: "Integrate Google Analytics or any other relevant tracking tools to track visitors and conversions." Content Management System (Optional): "If applicable, build the landing page using a CMS l...
I'm looking for someone who can make calls on my behalf to collect CVs and expected CTCs for a customer support position. The ideal person for this job should have: - Excellent communication skills - Experience in call-based data collection - Familiarity with the customer support industry - Ability to assess CVs and CTCs on call Please note, the primary goal of this task is to build a database of potential candidates for customer support roles.
I need an Excel sheet designed to facilitate data entry, enhanced with picture drop-downs and regular option drop-downs. Key Features: - More than 10 drop-downs in total, strategically placed to aid data entry - Picture drop-downs, with images inserted directly into the Excel sheet - Regular option drop-downs for standard data input Ideal Skills and Experience: - Proficiency in Excel - Experience in designing user-friendly spreadsheets - Ability to creatively incorporate images into an Excel sheet
... plush lounge chairs, and enhanced landscaping. Add water features or a poolside bar to elevate guest experiences. Expansion Possibilities: Vertical Expansion: Propose adding one or two additional floors for suites or luxury penthouses, ensuring the design integrates seamlessly with the existing structure. Horizontal Expansion: Introduce new amenities, such as a state-of-the-art spa, a fitness center, or event spaces that cater to weddings and conferences. Examples for Inspiration: Hotel Rooms: Look to high-end coastal retreats like Malibu Beach Inn or The Hamptons' boutique properties for inspiration. Restaurants: Envision airy, modern coastal bistros with natural materials and art deco interior design Pool Area: Take inspiration from luxury resort pools, such as those as A...
Important: If you bid on this project, make sure you can complete it for the offered price. I will not negotiate a higher price after the bidding process! I want a color caricature of one person depicted as a 'spider in a web.' The face of the person should be in the center of a spider web. Around the edges of the web, there should be 10 signs with the following exact texts: 1) ABR/QBR 2) Progress meetings 3) Operational dashboard 4) Rapportages 5) PMO 6) Management Group Dag 7) FlightPlan 8) Strategy 9) Medewerkersevents 10) Budget The caricature should have an exaggerated and humorous style. The main emphasis should be on exaggerating the facial features of the person. A photo of the person will be provided to the chosen artist. Att...
I'm in need of a human resources expert specializing in recruitment and staffing, specifically for sourcing candidates for entry-level positions. Ideal Skills: - Extensive experience in recruitment and staffing - Proven track record of sourcing candidates for entry-level positions - Excellent understanding of various sourcing techniques - Strong communication and interpersonal skills Your main role will be to help identify and source potential candidates for various entry-level roles within our organization. I'm looking for a proactive, dedicated professional who can streamline our recruitment process and help us find the right talent.
...Brunson's style: clean, persuasive, and optimized for conversions. Project Details: Platform: GoHighLevel (knowledge of this platform is required). Content Provided: All text, images, and content will be supplied by me. Design Requirements: Similar structure and style to Russell Brunson’s landing pages. Clean, mobile-friendly design. Persuasive layout focusing on conversions (e.g., clear call-to-action, testimonials, etc.). Fast loading speed. Timeline: This project needs to be completed as soon as possible (please specify your earliest availability). Budget: $300 (non-negotiable). Ideal Freelancer: Experienced in creating landing pages, preferably using GoHighLevel. Familiar with conversion-focused design principles. Can deliver high-quality work withi...
I'm looking for an experienced developer to create a Prestashop module that integrates with the Trendyol Marketplace API. The module should support product listing, inventory management , message management and order synchronization. Key Features: - Product Listing: Seamles...Proficient in Prestashop module development - Experience with Trendyol Marketplace API - Knowledge in multi-language and currency support in e-commerce platforms - Strong understanding of inventory management systems Freelancers with a track record in developing similar modules and understanding of the Trendyol ecosystem will be prioritized. Please provide a portfolio of relevant projects when bidding. Pls find the documentation below
...web developer proficient in WordPress and especially experienced wirh Be theme builder, by ThemeForest. The project involves creating a landing page and portfolio website. The primary aim of the landing page is lead generation. Key Requirements: - Design and develop a lead generation focused landing page and portfolio with the Be theme. - Implement essential elements such as a contact form and call-to-action buttons. - Ensure the website is visually appealing, user-friendly and optimised for conversion. Ideal Skills and Experience: - Proven experience with Be theme by Themeforest, Muffin Group. - Strong understanding of lead generation web design. - Excellent skills in web development and design. - Experience in creating portfolio websites. - Ability to deliver high-quality w...
I'm looking for a professional with excellent data entry skills to help me transcribe mixed data from physical documents into an Excel spreadsheet. Requirements: - Proficient in Excel and data transcription - Able to accurately transcribe mixed data (text and numeric) - Experience working with physical documents - Attention to detail to ensure data is entered correctly
I'm looking to create a comprehensive, professional eBook in PDF format that guides readers on how to build ATS compliant CVs. The eBook should include: - Clickable links to remote job sites. - Samples of CVs across different levels: Entry-level, Mid-level, and Executive CVs. Ideal candidates for this project should have experience in eBook creation, a strong understanding of ATS compliant CVs, and the ability to write in a professional tone. Skills in graphic design for layout and visual appeal of the eBook will be a plus. Please provide previous samples of similar work you've done.
...if you tried to signin from any country you will get error 403. The site had cloudflare protection so there is Limit's for requests If you use requests and exceed the allowed limit you will get banned and this will give you error too many requests 429 Important point you have to fill data super fast and skip 30 second waiting time Preferably at work Api I want the bot work on the site 24 hours a day so he should work on Windows Server 2022 while the remote desktop connection closing We will put all the data in an Excel file, regardless of the number of clients, and start booking for all of them at the same time when appointments are available and send notifications Telegram and discord. Speed should be a key feature in the work. Some details about the booking s...
I'm in need of a seasoned Laravel developer to upgrade my pre-existing tax filin...upon successful booking. - Create a dashboard function for Chartered Accountants to directly schedule meetings with clients. - Meetings booked by Chartered Accountants can be either free or paid. Integration Details: - All features must be seamlessly integrated into the existing Laravel script. - Both clients and Chartered Accountants should receive booking confirmations, which include the video call link and appointment details. I'd appreciate your suggestions on the best user authentication and authorization flow for this project, as I'm unsure which would be most suitable. Currently, I only require email notifications for upcoming appointments, but I am open to enhancements if you ...
I'm seeking a skilled full-stack software developer with extensive experience in Java for the development of a web-based supply chain application. Key Features: - The application will primarily focus on facilitating purchasing bidding within the supply chain. Ideal Candidate: - Proficient in Java with a strong full-stack development background. - Prior experience in developing web applications, particularly in the supply chain domain, will be a significant advantage. - Excellent understanding of purchasing bidding processes.
Trading session - 09.30-4pm (EST) Entry - enters after the close of the first 5-minute candle in the same direction, if it's a doji no trade is taken. Exit - exits EOD if stop loss is not hit Stop loss - 10% of the 14-day Average True Range (ATR) I would like to change the following variables: Target profit to xR (R = entry price - stop loss) stop loss to x% of 14-day ATR or HL of first 5 min candle Session time to post or pre market
...assets. Key Features of the Website: - Login/Logout with social sign-ins - A Bank product fee calculator with about 6 parameters for online calculations - A Hero section with a slogan and 2-3 main USPs - A USP section with short info, 5-6 more USPs, and a call to action - A "How to" section with 3 steps and a notice of what is needed - An "About" section covering the company and team - A "Trust" section detailing security, logos, testimonials, and contact info - An FAQ section with about 60 searchable entries - A Legal section for Data Privacy, Terms & Conditions, Risk Disclosure, Consent Management Technical Requirements: - The website needs to be created using NextJS - CI/CD needs to be established - All graphical assets need to be cre...
...allow users to search for upcoming tournaments. - Fixture Generation: The site should automatically generate fixtures based on the registered teams. - Scoring: A section for live scoring should be included. - Payment Processing: The site should handle all payments for tournament entry fees, with a secure and easy to use interface. Payment Features: - Profile Creation: Each player registration should include the creation of a personal profile. - Payment Processing: The site should handle all payments for tournament entry fees, with a secure and easy-to-use interface. - Notifications on Updates: Users should receive notifications about updates to their profile, upcoming tournaments, and scores. Payment Methods: The website should support various payment methods including ...
I am looking for a virtual assistant to help me with administrative tasks and social media management on a weekly basis. I do not require industry-specific experience, so anyone with the necessary skills can apply. This is a great opportunity for someone who is organized, detail-oriented, and has experience with social media platforms. The tasks will include data entry, managing calendars, scheduling appointments, and creating and scheduling social media posts. The ideal candidate should have excellent communication skills and be able to work independently. If you are reliable, self-motivated, and have experience in virtual assistance, please apply for this project.
I'm looking for an Excel expert to set up a comprehensive database for tracking customer information, specifically contact details and addresses. Key Requirements: - Design an Excel database to trac...set up a comprehensive database for tracking customer information, specifically contact details and addresses. Key Requirements: - Design an Excel database to track customer information effectively. - Incorporate automated data entry forms to streamline data input. - Develop customizable reporting templates for tailored data analysis and reporting. Ideal Skills & Experience: - Proficiency in Microsoft Excel, with extensive experience in database setup. - Prior experience in designing automated data entry forms and customizable reporting ...
I need assistance with data entry and PDF file management. Specifically, I have a series of PDF bills that need to be processed. Tasks: - Enter bill details from the PDF into an Excel sheet with specific column headings. - Split the PDF files into smaller PDFs based on date ranges. Ideal Skills: - Proficient in Excel with experience in data entry. - Familiar with PDF splitting software or tools. - Attention to detail to ensure accurate data entry and proper file splitting.
...reliable and verifiable sources to obtain accurate data. Data Entry: Record the findings in a Google Sheet with the following columns: Domain Name: The domain for which the revenue data has been retrieved. Revenue (in Mio €): The annual revenue in millions of euros. Source: The link or citation of the source where the revenue information was obtained. Requirements: Accuracy: Ensure the data collected is precise and corresponds to the domain listed. Verifiable Sources: Include links to credible sources (e.g., company reports, news articles, databases) that validate the revenue figure. Deliverables: A completed Google Sheet containing: All 3026 domains. Corresponding revenue data for 2024. Reliable and verifiable sources for each en...
I'm seeking a skilled talent scout to assist in hiring entry-level HR Generalists with a focus on recruitment and staffing. Key responsibilities: - Identify and source potential candidates - Conduct preliminary screenings - Shortlist candidates for final interviews The ideal freelancer for this project should have: - Proven experience in talent scouting or recruitment - Strong understanding of Human Resources and recruitment processes - Excellent communication and interpersonal skills - Ability to identify and assess suitable candidates
I'm seeking a Freelancer to support a friend in applying for entry-level jobs in the graphic design industry. The tasks will include: - Researching relevant job postings - Tailoring CV to meet specific job requirements - Customizing cover letter for each role - Submitting applications for a minimum of 10 jobs per day - Submitting applications for a minimum of 70 jobs per week A strong command of English is crucial for this role. The ideal candidate should have experience in the creative field, preferably in graphic design, and be proficient in understanding and articulating design-centric skills and experiences. Previous experience in job application assistance is a plus.
We are seeking a proactive and skilled Telemarketer to assist with following up with translation companies in the USA. The goal is to get a response from the company, whether through email or an online platform. Key Responsibilities: Cold call translation companies using a provided database to gather insights on presenting our services effectively Coordinate calls across different U.S. time zones to ensure they occur during business hours. Record and update call details, insights, and feedback in a provided tracking system. Schedule: Start with 6 hours per week on Tuesday, Wednesday, and Thursday. Potential to increase hours based on the quality of leads generated. Requirements: Native English speaker preferred. Proven experience in telemarketing or cold calling. Reliable cal...
I'm seeking an efficient and detail-oriented freelancer for manual Excel data entry of product inventory. The job primarily involves: - Inputting data from various sources into Excel spreadsheets - Ensuring the accuracy and completeness of the data - Identifying and rectifying data discrepancies Ideal candidates should have: - Proficiency in Excel - Excellent attention to detail - Experience with data entry - Skills in identifying and correcting errors in data Please apply if you have these skills and are ready to start immediately.
I'm seeking a professional resume writer with experience in the UK job market, particularly for remote HR, admin, or secretarial roles. I have been applying for junior-level and entry level positions since last May, but despite having my CV redone multiple times, I've had no success. The job market is highly competitive, and I need a polished, tailored CV that stands out. Your expertise should include: Understanding of what recruiters value in the junior-level remote job market Ability to highlight my suitability for roles such as HR, Administrative Assistant, Executive Secretary, and Human Resources Experience with crafting resumes for the UK, Europe, American, and Middle East job markets. Open to adding more experience to CV if required to make my CV strong. Please ...
I'm a real estate agent looking to generate leads through multiple landing pages. I need a designer who can create pages that reflect a luxury, high-end style. The pages should include contact forms and call-to-action buttons to attract potential clients. Ideal skills and experience for the job: - Proven experience in designing high-end, luxury styled web pages - Strong understanding of lead generation strategies - Proficiency in creating user-friendly interfaces with effective call-to-action elements - Experience in designing for real estate industry would be a plus.
I'm seeking a meticulous data entry specialist based in or around Lucknow, with experience handling text data from scanned documents. The task involves transcribing text from scanned documents into a Word document. The ideal freelancer for this project should have: - Previous experience with data entry from scanned documents - Excellent command over English to ensure accurate transcription - High attention to detail to ensure data is entered correctly - Proficiency in using Microsoft Word - Ability to meet deadlines Please note, this project strictly involves working with text data, sourced from scanned documents.