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Douglas O.

@LudwigDieter

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Virtual Assistant || Customer Support | Data Entry

$9 USD / Hour
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Flag of
Nigeria (9:30 PM)
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Joined on September 16, 2024
$9 USD / Hour
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I am a proactive Virtual Assistant with expertise in administrative support, customer service, social media management, and data entry. I excel at managing executive calendars, handling correspondence, and creating detailed documents. Committed to exceptional customer service, I craft engaging social media content and monitor interactions to enhance online presence. With strong attention to detail, I ensure efficient operations through accurate data entry and record management, all while maintaining high standards of communication and support.
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Experience
Assistant Community Manager
Oct, 2021 - May, 2023
•
1 year, 7 months
Phronesis Digital Marketing
Oct, 2021 - May, 2023
•
1 year, 7 months
Some of my job roles included: - Planning and executing all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns. - Designing, building and maintaining our social media presence. - Planning, executing, and measuring experiments and conversion tests. - Instrument conversion points and optimizing user funnels. - Collaborating with agencies and other vendor partners.
Flag of
Abuja, Nigeria
Oct, 2021 - May, 2023
•
1 year, 7 months
Community Manager
Oct, 2020 - Aug, 2021
•
10 months
360 M3DIA
Oct, 2020 - Aug, 2021
•
10 months
Some of my job roles were: - Analyzing and sharing trends within communities to jumpstart discussions. - Exploring and testing other possible channels for expanded community reach and brand amplification. - Ensuring brand continuity across all relative channels with coherent messaging and consistent brand voice. - Rapidly scaling the communities via high-quality engagements and discussions.
Flag of
Calabar, Nigeria
Oct, 2020 - Aug, 2021
•
10 months
Software Consultant
Sep, 2016 - Sep, 2020
•
4 years
The Tech Corner Obiwezy Stores
Sep, 2016 - Sep, 2020
•
4 years
- I collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements. - I discussed project progress with customers, collected feedback on different stages and directly addressed concerns. - I installed and configured software applications and tested solutions for effectiveness.
Flag of
Abuja, Nigeria
Sep, 2016 - Sep, 2020
•
4 years
Education
Middlesex University
2015 - 2018
•
3 years
Bsc
Flag of
United Kingdom
2015 - 2018
•
3 years
Qualifications
Virtual Assistant
2024
ALX AFRICA
I successfully completed all courses in the Virtual Assistant programme and passed the course exam with distinction.
2024
Certifications
Freelancer Orientation
Freelancer Orientation
Verifications
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