Recruiting and Sourcing
Pre-Employment Screening
Hiring Requirements
Candidate Sourcing
Online Job Boards
Background Checks
Status Updates
Offer Letter Drafting
Providing Feedback
Reviewing Resumes
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Experience
Recruitment Specialist / Back Office Support
Feb, 2020 - Nov, 2022
•
2 years, 9 months
TasksEveryday
Feb, 2020 - Nov, 2022
•
2 years, 9 months
-Promptly corresponded with applicants and coordinated and conducted interviews.
-Advertised job opportunities on social media platforms and job boards.
Operated and maintained applicant tracking and candidate management systems.
-Verified applicant references and employment details.
-Coordinated schedules to arrange management interviews with applicants.
-Conducting initial interviews and pre-screening
-Evaluated strengths and weaknesses of candidates through effective screening processes.
Feb, 2020 - Nov, 2022
•
2 years, 9 months
Customer Service Representative
Jun, 2019 - Dec, 2020
•
1 year, 6 months
EXL Service
Jun, 2019 - Dec, 2020
•
1 year, 6 months
Tracked orders and notified customers of status or potential delays.
-Generated documentation and information required for customer shipments.
-Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
-Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.
-Processed and entered customer orders into database and provided proactive customer service for accounts.
Jun, 2019 - Dec, 2020
•
1 year, 6 months
Customer Service Representative
May, 2017 - Apr, 2019
•
1 year, 10 months
Fusion BPO
May, 2017 - Apr, 2019
•
1 year, 10 months
-Updated account information to maintain customer records.
-Answered customer telephone calls promptly to avoid on-hold wait times.
-Recorded account information to open new customer accounts.
Responded to customer requests for products, services and company information.
-Offered advice and assistance to customers, paying attention to special needs or wants.
-Managed timely and effective replacement of damaged or missing products.
May, 2017 - Apr, 2019
•
1 year, 10 months
Education
University of the Visayas
2015 - 2017
•
2 years
Bachelor of Science in Business Administration
Philippines
2015 - 2017
•
2 years
Verifications
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