I have 5 and a half years of experience as a call center agent supporting a telecommunication company in Australia. I was able to help customers regarding their internet connection problems as well as email-related concerns.
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Experience
Chat Support Agent
Jan, 2015 - Present
•
10 years
Engage to Sell, LLC
Jan, 2015 - Present
•
10 years
Provide assistance to customers of car dealerships with sales, parts and service queries and generate leads afterwards.
Jan, 2015 - Present
•
10 years
Technical Support Representative
Nov, 2008 - May, 2014
•
5 years, 6 months
Teletech Customer Cre Mgt., Inc.
Nov, 2008 - May, 2014
•
5 years, 6 months
Assists customers with their internet and email-related concerns for Windows OS and MAC OSX.
Nov, 2008 - May, 2014
•
5 years, 6 months
Education
Bataan Polytechnic State College
2000 - 2002
•
2 years
Bachelor of Science in Business Administration
Philippines
2000 - 2002
•
2 years
Verifications
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