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Shiela C.
@shielacarttom
5.0
19
5.6
5.6
100%
Data Entry Specialist, Customer Service/Support, Virtual Assistant, Microsoft Excel
$8 USD / Hour
・
Philippines (4:00 AM)
・
Joined on March 1, 2017
$8 USD / Hour
・
I am efficient, detail-oriented, and an extremely hard worker. I can give you my excellent typing skills and accuracy since I'am an experienced data entry specialist. I was a customer service representative as well to a well known BPO company for 5 years. In addition to that, I have been working as a Virtual Assistant for over a year now.
My number one goal is to give 100% client satisfaction. I'am very thorough and willing to do whatever is necessary to provide an excellent final product for the client. I have a very reliable Internet fiber connection (45 Mbps download speed and 20 Mbps upload speed ) which is very necessary for an online job. Please feel free to contact me with any questions you may have.
-Data Entry Specialist
-Customer Service Representative
-eBay Lister
-Virtual Assistant
One of a kind! Best of 60+ applicants and impressed us in her trial run of listing products and reviews on our online store so much we hired her and didnt regret it for a second. Highly recommended!!!
•Upload fishing and clothing items on eBay using a third party tools called Auctown and Inkfrog.
•Adjust images according to the desired sizes before uploading to eBay.
•Update spreadsheet with relevant information after uploading it to eBay.
Jun, 2017 - Dec, 2017
•
6 months
Tier 3 Customer and Technical Support Representative
Mar, 2011 - Sep, 2016
•
5 years, 6 months
Qualfon Philippines Inc.
Mar, 2011 - Sep, 2016
•
5 years, 6 months
• Answer telephone inquiries from customers and stores regarding the phones, status of units and other service issues.
• Provide technical and network problem resolution to customers by performing a question diagnosis while guiding users through step-by-step solutions.
• Accurately process and record call transactions using a computer and designated tracking software
Mar, 2011 - Sep, 2016
•
5 years, 6 months
Data Entry and Quality Assurance Staff
Apr, 2009 - Jan, 2011
•
1 year, 9 months
SoftFile Data Entry and Data Capture Services
Apr, 2009 - Jan, 2011
•
1 year, 9 months
•Offered back file conversions as well as ongoing data capture.
•Automate the filing and indexing of paper that dramatically decrease the need to search through file cabinets for a document. We develop digital applications to replace the process of finding, photocopying and faxing requests for records and information.
•Offered a 'blind dual key' option which involves two technicians keying the same information. The results are examined, and any differences in the data are corrected.
Apr, 2009 - Jan, 2011
•
1 year, 9 months
Education
Bachelor of Science in Information Technology
2003 - 2007
•
4 years
Philippines
2003 - 2007
•
4 years
Certifications
US English
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