Cloud-Based Asterisk for Call Centre Operations

$250-750 USD

Closed

Posted

10 months ago

$250-750 USD

Paid on delivery

I am looking to create an Asterisk environment within the Google Cloud Platform (GCP). This environment will primarily serve the following critical functions: - Call center operations: Facilitate business communications and manage a large volume of calls efficiently. - Interactive Voice Response (IVR) functions: Integrate an efficient IVR system to assist callers and route calls automatically based on user inputs or chosen menus. The system must be designed to handle less than 100 calls simultaneously while ensuring seamless operation and minimal downtime. Ideal experience and skills needed: - Proficient with the Google Cloud Platform — this project requires deploying services in GCP. - Solid track record in building and managing Asterisk environments. - Understanding of Call Centre operations and IVR systems. - Excellent troubleshooting abilities, with a focus on ensuring uninterrupted service. Your understanding of Asterisk's utilization and cloud environments will be essential for the success of this operation.

Asterisk PBX

Amazon Web Services

Project ID: 37822838

About the project

13 proposals

Remote project

Active 9 mos ago

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13 freelancers are bidding on average $807 USD for this job

@arodrigue

Hi I'm the top Asterisk and VoIP expert on this site, I can design and implement the system you re requesting

$750 USD in 1 day

5.0

(137 reviews)

6.6

@abusayed2004

I have 12 years of experience in Asterisk, VoIP, Linux, Python, and MySQL. Additionally, I have project experience in GCP, I am certified in Digium dCAA, Redhat, AWS, and CISCO and have completed many similar projects. Feel free to open a chat and discuss the project scope with accurate pricing.

$1,500 USD in 15 days

4.9

(60 reviews)

6.3

@heliosdhaka

Hi, my name is anamul, In envisioning a successful Cloud-Based Asterisk environment for your call center operations, my extensive experience as a full-stack developer with over 7+ years in large-scale app development is critical. I have clocked significant hours working with Asterisk, including building and managing environments similar to what you envision within the Google Cloud Platform (GCP). My thorough understanding of GCP will enable me to deploy services effectively, ensuring seamless operation of your system even during peak times with less than 100 calls. Additionally, I am well-versed in Call Center operations and IVR systems which are crucial components of this project. My proficiency in Python, JavaScript, and Django among many others will be instrumental in developing a sophisticated IVR system. By integrating Graphene, Django-REST-framework, and Celery into your system, I can create an efficient messaging flow that automatically resolves requests and routes calls based on user inputs.

$500 USD in 7 days

5.0

(6 reviews)

4.0

@techplusintl

Hi there, ★★★ Asterisk PBX / VoIP Expert ★★★ 7+ Years of Experience ★★★ I've read requirements and ready to work on your project. Asterisk is the #1 open source communications toolkit. Asterisk powers IP PBX systems, VoIP gateways, conference servers. What we can do for you: ✔️ Install and configure ✔️ Troubleshooting of already deployed Asterisk and call centers. ✔️ Carries and SIP configuration. ✔️ Inbound/outbound, predictive and transfer calls implementation ✔️ IVRS, DIDs, Campaign, Call Menus configuration ✔️ Reports, survey and CDRs, ✔️ IP Phones settings and integration with SIP Servers ✔️ Soft Dialer As the requirements on project are not complete and need discussion so i placed tentative bid. To provide you the best quote, let's have a chat! Best Regards, TechPlus Team

$2,500 USD in 20 days

4.2

(3 reviews)

4.0

@Anastasiia017

✔️Dear Client, Hope you are doing well. Happy to apply on the project about Cloud-Based Asterisk for Call Centre Operations. I'm Anastasia from Ukraine with 7+ years of experience in Software development, especially I have great expertise in Amazon Web Services and Asterisk PBX . Since I have worked on similar projects, I feel very confident that I can get the job done in a short time. Please feel free to contact me, I can start right away! Cheers, Anastasia

$350 USD in 7 days

0.0

(0 reviews)

0.0

@Minakshi0925

Yes I have read your project and understood requirements but have some doubts. please message me so we can discuss in detail. i am ready to start work

$500 USD in 7 days

0.0

(0 reviews)

0.0

@SerDev02

Do you want to deploy the Asterisk on GCP, or AWS? Do you have a budget for the service? How many frequent outgoing calls you need to make? Do you have a SIP carrier?

$600 USD in 7 days

0.0

(0 reviews)

0.0

@BorisFontecilla

I have more than 15 years of experience in Contact Center management, implementing platforms such as Genesys, Asterisk, and Cisco Call Manager. In Asterisk, I have developed a WRTC solution that can be used as a mobile application or in any browser, enabling you to carry your internal extension wherever you go. This solution can be hosted on Azure, AWS, or GCP. Additionally, I have created a GUI in PHP and NodeJS for searching, reporting, and configuring the solution, integrated with MySql. I have also implemented voice recognition in banking using Asterisk, integrating UNIMRCP with AWS Polly for voice, IBM Watson ASR, and TTS for recognition and voice.

$750 USD in 7 days