Consultant with 20 years’ experience. I have participated in major projects completed on time and within cost and expected quality. Great experience in the implementation of new technologies, especially in the areas of collaborative work platforms (electronic libraries or document management , email , instant messaging, virtual workstations , gateways, etc. ) Ability to design and implement new collaborative work environments, introduction of new technologies into the business processes , management of change processes , situations of uncertainty and transition processes associated with implementation .