Shidhaji M.

As a Technical Support Engineer with 2 years of experience, I have developed a solid foundation in providing technical assistance and troubleshooting to end users or clients. I possess a strong understanding of both hardware and software systems, as well as networking principles. I am skilled at diagnosing and resolving issues related to computer systems, software applications, and IT infrastructure. I am familiar with using various support tools and ticketing systems to track and manage issues, ensuring that customer queries are resolved efficiently and professionally