Responsibility - My personal brand with nonstop heart to fulfill myself. Believe that there are no chances for existence of regret with great efforts, learn to accept mistakes and correct imperfections.
Collaborating with the overseas agents to gain the best price and service for sales department's shipments.
Meeting KPI profit target by negotiating with new and current agents to secure the nominated shipments.
Being proactive for sales and careful to handle import-export sea and air shipments for customer and agent satisfaction.
10月, 2021 - 2月, 2023
•
1 年, 4 个月
Customer Service
2月, 2020 - 5月, 2021
•
1 年, 3 个月
Evergreen Shipping
2月, 2020 - 5月, 2021
•
1 年, 3 个月
Working in team to process all booking requests, manage the roll list, and make a container loading list to terminal.
Responding to customer calls, emails, and collaborating with other departments to resolve all shipment-related issues.
Being bearable under high workload pressure, knowledgeable about bookings to Europe and the United States.