...multilingual, international customer service platform that allows users to configure multiple chatbots with GPT API integration for AI-powered responses. The platform will offer flexible permission management, business features (e.g., chatbot-based pricing, coupon support, affiliate marketing), and support user-defined group management to meet the needs of enterprise clients. 2. System Roles and Permissions 1. Administrator (Admin) • Manage global functions and configurations, including user management, subscription management, affiliate marketing, cashback rewards, etc. 2. B-End Users (Enterprise Customers/Platform Users) • Primary Account: Responsible for creating and managing chatbots, configuring customer service permissions, grouping users, etc. &bull...
...number management, risk control incidents, invitation count, and reward quotas. 2.20 Order Management Add order viewing feature: View detailed information on paid users, including order number, payment method, payment time, amount, IP, status, and receipt download. Add refund management: Include a refund button to handle order refunds. 2.21 Customer Support Chat System Add integration of third-party chat systems (e.g., Zendesk): Provide real-time customer support to handle user issues and inquiries. 2.22 Feedback System Add a ticket system: Users can submit tickets to provide feedback or report violations, and admins can review and address these tickets in the admin panel. 2.23 Other API Integrations Add integration of other APIs: Integrate a background removal API. In...
I am looking for a professional developer to design an auto-reply tool for new buy leads and inquiry on at every day. Your role is to build a system that sends both an automated message and email reply to potential clients. Take this tool/sofware just like the robit. My requirement below : 1. Auto reply my every inqury from buyer with my own inform...build a system that sends both an automated message and email reply to potential clients. Take this tool/sofware just like the robit. My requirement below : 1. Auto reply my every inqury from buyer with my own information/message. 2. Find our item buying lead everyday and reply to all relative buying lead automatically by using my own information. 3. Send the same reply message to buying lead customer email address as well.
I need someone to send mail. Help us grow our business. We need to send more than 1 million emails to China QQ mailbox every day. We provide customer emails. you just need to send，cps charges. When a customer submits an order through the link, you will earn $1. Send in batches and easily earn thousands or even tens of thousands of dollars a day. Looking for a strong team or individual for long-term cooperation.
We are searching for a remote online customer service representative to join our esteemed boutique guesthouse located in Japan. This opportunity is ideal for a foreign individual proficient in Chinese, eager to be immersed in a multicultural work environment while providing superior service to our guests. Key Responsibilities: Address customer inquiries through email, phone, and online platforms promptly and professionally. Assist with booking and reservation queries, offering information regarding availability, rates, and amenities. Manage complaints, providing suitable solutions and alternatives within a set timeframe; ensure resolution through follow-ups. Collaborate with the on-site team to guarantee a seamless guest experience. Maintain a positive, empathetic, and prof...
...作天数进行结算。 Japanese Guesthouse Platform and E-commerce Customer Service Job Requirements: 1：Work 8 hours a day, with working hours from 14:00 to 20:00 Beijing time. 2：Chinese is required during work (can speak and write), and we will use Chinese for project communication. Fluent in English and Japanese (Japanese Language Proficiency Test Level 2 or above). Project communication will be 3：Looking for individuals interested in long-term collaboration. Job Responsibilities: 1：Respond to inquiries from guests on the guesthouse platform within 5 minutes after receiving the question.: 2：Organize and report new orders on the guesthouse platform. 3：Answer phone calls from customers (we will provide a Japan IP phone).: 4：Provide customer service for the e-commerce platform. ...
您好，Customer Is M.。我留意到了你的简历，想让您参与我的项目。我们可以讨论一下项目的细节。
哈咯 我们这边正在需要 30 名客服 月收入 每月大概 13,000 需要出国到菲律宾 有兴趣的可以联系过来
Long term TaiWan native customer phone call service 长期合作，招一个有责任心和耐心的台湾本地人做兼职电话客服，待遇详谈
Long term TaiWan native customer phone call service 长期合作，招一个有责任心和耐心的台湾本地人做兼职电话客服，待遇详谈
岗位职责： 1.与外教老师在线沟通，及时回复和解答问题，提高老师的满意度； 2.与家长在线沟通，及时回复和解答问题，提高家长的满意度； 3.管理老师的出勤率，记录上课表现并与家长定期反馈，保证授课质量； 4.协调和解决课前课后的各类问题，整理用户需求，协助优化产品； 岗位要求： 1. 英语读写能力优秀； 2. 有在线或电话客服的经验优先； 3. 工作态度认真，学习能力强，有责任心，沟通能力较好；对少儿在线教育有兴趣者优先。 4. 熟悉Excel及微信操作。
...; Membership card classification management , distribution , auditing , enable, payment and other packaging ; Corresponding financial statements , business reports ; Query function ; ( Detailed function menu , see Annex photo ) Claim: We had a similar successful projects ; Autonomously communicate with customers , to explore the details of the demand ; Hotels need to travel to the customer site commissioning and implementation of the ( secondary cities in Sichuan Province ) ; Familiar with business processes better ; Please clearly state your development cycle ; ------------------------------------------------------ 客户在使用一个酒店会员卡管理系统，需要开发一个替代品，实现全部功能。 功能包括： 和酒店现有客房销售管理系统的接口（互相调用webservice形式，对方工程师可做配合）； 会员卡的分类管理、发放、审核、启用、打包发放等； 相应的财务报表、业务报表； 各类查询功能； （详...
我有进行中的、与之前的项目相关的工作UK native speaker call to my customer'
...configured and deploy for multiple business 2. Support Language: English 3. Mailing list functions to send out coupons and promotions. We are using POMMO, it is good for our site where number of emails are limited. 4. The user table need to integrate with the mailing list software, such as POMMO. 5. Some functionalities a. customer registration, email validation b. customer to invite other customers, and get referral discount. (Invite another customer, both get a coupon) c. online appointment, appointment will be send to manager's email for approval, manager can approve from the email link d. therapist management function, can easily add/delete employee, and arrange employee on duty. e. service management function for cashier, ...
Requires a database that helps users in our company to organise different packaging specifications for each of our products. Since different customers require different packaging format of the same products, we need to be able to pick from existing packaging format or create new format for each customer. Requires the following functions. 1) Product overview (list all the items, and related different packaging specifications) 2) Functions that allow users to alter and add new packaging format for each item. 3) Functions that allow users to pick different products (and its respective forma) and output the selection to Excel or PDF 4) An import and export function that allows us to import all the existing packaging data into the database.
关于customer relationship management的 lolayty progamme. 有特定的4个问题（问题联系后提供，价格详谈），3000字的小论文。
I'm seeking a Marketing Director based in the Philippines for my Australian food delivery application. This role encompasses a range ...encompasses a range of responsibilities and requires a strategic thinker with a comprehensive understanding of all aspects of marketing. Key Responsibilities: - Developing innovative marketing strategies to capture a wide array of audiences including young professionals, families, and students - Managing engaging social media campaigns - Conducting thorough market research to understand trends and customer preferences Ideal Skills and Experience: - Exceptional understanding of social media, email marketing, and influencer partnerships - Proven track record in developing successful marketing strategies - Strong analytical skills in conducting ...
I am in search of a reliable and organized individual to manage dispatch services for my transportation company. This role primarily involves coordinating with drivers and managing logistics. Key Responsibilities: - Communicating with drivers to ensure timely pickups and deliveries - Overseeing the logistics...Overseeing the logistics process to maintain efficiency Essential Skills: - Exceptional interpersonal communication skills, as this role will involve frequent coordination with various stakeholders - A proactive approach to problem-solving, with the ability to think on your feet in a fast-paced environment Preferred Experience: - Prior experience in the transportation industry - Familiarity with Customer Relationship Management (CRM) tools, as this is a key software used i...
...the smooth functioning of the business. Key Responsibilities: - Overseeing daily operations: Ensuring all aspects of the business run smoothly and efficiently. - Managing customer service: Handling customer inquiries, complaints and ensuring a high level of customer satisfaction. - Coordinating with delivery partners: Maintaining relationships with delivery partners and ensuring timely deliveries. The ideal candidate for this role should have extensive experience in operations management, ideally within the food delivery industry. Excellent communication skills, both verbal and written, are essential for managing customer service and coordinating with delivery partners. A problem-solving attitude and the ability to oversee daily operations with a keen eye ...
Let me know if any changes are needed here. I'll give you unlimited changes, I'll be by your side until you're satisfied. Because customer satisfaction is my main aim and objective. You may also come in a private chat for a better experience.
To be done within 18 hours Consistent Font Professional Layouts for as many slides as you can get to(starting with title slide to the thank you slide, then the appendix slides in order of importance). If possible, try to improve the transparency and mockups used in the presentation. Try to, if you can, covert some of the customer application mockup screen-recordings to be in an iphone mockup. Here are some items I want in the quote: Critiques should be addressed, Consistent Branding Guidelines Used, Flow: problem, solution, recordings, market opp and Charts/Graphs: try to vary up the types used.
I'm looking for a skilled copywriter with a strong background in crafting engaging and persuasive marke...emails aimed at lead generation. Your primary focus will be on targeting potential B2C customers. Key Responsibilities: - Create compelling and strategically designed marketing emails aimed at lead generation - Understand and cater to the needs of B2C customers Ideal Skills: - Proven experience in business copywriting, particularly in crafting marketing emails - Strong understanding of B2C customer engagement - Excellent command over English with a knack for persuasive writing - Ability to understand and implement SEO strategies in email content - Experience with email marketing platforms The goal is to enhance our lead generation efforts through engaging and persuasive...
We are seeking a highly skilled and dependable Virtual Administrative & Customer Support Specialist to join our team. This remote role is ideal for a professional who thrives in a fast-paced environment, can manage multiple priorities, and is passionate about delivering excellent customer service. Key Responsibilities: Customer Support: Handle the online chat feature on our website, manage inbound and outbound calls, and serve as the first point of contact for our customers. Social Media Management: Set up, manage, and maintain social media accounts, ensuring brand consistency and audience engagement. Design and Editing: Utilize Canva and other graphic design tools to create and edit visuals for marketing and communications. Administrative Tasks: Manage calenda...
I'm seeking a skilled p...to integrate AI into my Kommo CRM system. The primary focus of this project will be on enhancing customer interactions, specifically through automated responses to inquiries. Key Responsibilities: - Implementing AI to improve customer interaction through automated responses to inquiries. - Configuring the AI to generate comprehensive sales performance reports. Ideal Skills and Experience: - Proficiency in AI integration with CRM systems, particularly Kommo. - Strong understanding of sales performance metrics. - Exceptional skills in automating customer interactions via AI. - Experience in generating and interpreting sales performance reports. This project is crucial for improving my customer service efficiency and enhancing the...
...projects, from short-term tasks to large-scale contracts, which freelancers can browse and apply for. Secure Payments: The platform ensures secure transactions for both freelancers and clients, utilizing escrow services and milestone-based payments. Communication Tools: Built-in messaging and video call features help foster seamless communication between freelancers and clients. Support: 24/7 customer support is available to assist with any queries or issues during the collaboration process. Target Audience: This platform is ideal for freelancers, entrepreneurs, and business owners who are looking for specialized talent for short-term or long-term projects. It also serves as a reliable resource for clients in need of remote services in fields such as writing, design, progra...
I'm in urgent need of a Shopify/Gelato expert to help reconfigure my shipping settings. Currently, I'm using a flat rate method, but it is not calculating multiples correctly. Currently, shipping on one item is the same as shipping for a dozen of the same item. This needs to be corrected. Key Tasks: - Implement proper shipping configuration so that my customer is charged the same fee I am by Gelato (additional fee on 2nd, 3rd items). I may want international shipping too, but domestic (US) is most important. - Provide advice on optimal shipping strategies. - Temporarily remove tax charges. Gelato is charging tax where it shouldn't be. Key Requirements: - Proficient in Shopify and Gelato - Experience configuring shipping rates on Gelato / Shopify - Familiarity with ...
I'm looking for a team of experienced app developers and UI/UX designers to create a luxury vehicle ride-hailing service. This app should cater to a wide audience, offering high-end transport at accessible prices. Key Features: - Real-time tracking: Users should be able to track their ride in real-time. - In-app payments: The service should have a secure, easy-to-use in-app payment system. - Customer reviews: After each ride, customers should have the opportunity to rate their experience and provide feedback. Ideal Skills: - Extensive experience in developing ride-hailing applications. - Strong knowledge in integrating real-time tracking systems. - Proven track record in creating secure in-app payment systems. Experience in UI/UX design for luxury brands will be a significa...
I'm seeking a web designer to completely overhaul my current site www.bul1.co.uk. As part of a company rebranding, I need a more contemporary design akin to sites like www...modernize the site. - Structure: I appreciate the layout and structure of the example sites. - Visuals: Aesthetically pleasing, visual design similar to the examples is needed. - Functionality: The new site should encompass the functionality and features of the provided examples. Specific Features: - Interactive Elements: The new site should have engaging, interactive components. - Customer Testimonials: A section for customer testimonials is required. - Detailed Service Descriptions: The site should include thorough descriptions of our services. Please provide an estimated timeline and cost for th...
I'm looking for a professional to set up and manage my Facebook page. The primary goal of this page is promoting my service-based business. Key Responsibilities: - Create a compelling Facebook page tailored for business promotion - Regularly post engaging content highlighting our consulting and training servic...engaging content highlighting our consulting and training services - Interact with followers to build a community and generate leads Ideal Skills: - Proven experience in social media management, particularly Facebook - Strong understanding of promoting service-based businesses on social media - Excellent communication skills for community engagement - Ability to create engaging content and handle customer support Experience with consulting and training services promo...
I'm looking for a simple and minimalist app, similar to Uber Eats, complete with front-end, back-end, and admin panel. Key Features: - In-app payments - Food selection, quantity and delivery options User Roles: - Customer - Delivery driver - Restaurant owner Ideal Skills: - App development (iOS/Android) - Payment gateway integration - User interface design - Backend development - Real-time tracking systems
...Instagram presence and drive audience engagement. Key Responsibilities: - Create and edit compelling video content that aligns with our brand and captivates our audience. - Develop innovative content ideas and design eye-catching posters. - Strategize to boost audience interaction and engagement on our platform. - Initiate collaborations and build partnerships through mutual deals. - Handle customer queries professionally and schedule appointments efficiently. Ideal Candidate: - Proven experience in managing Instagram content, with expertise in video and photo editing. - Deep understanding of social media engagement strategies and audience behavior. - Strong analytical skills to track, assess, and optimize engagement metrics. - Excellent communication skills, with the ability...
As an ISP offering F...design. I require at least three distinct designs to choose from. Ideal skills and experience for the job: - Proficient in web design and development - Experienced in designing for ISPs or similar businesses - Able to create modern, user-friendly interfaces - Good understanding of SEO and responsive design The designs should highlight key elements of an ISP website, such as service offerings, customer testimonials, and contact information. It should also consider critical functionalities such as an online payment portal, live chat support, and a service availability checker. Please provide a portfolio of your previous work, particularly any related to ISPs or similar sectors. I'm looking for a designer who can deliver high-quality work within a reason...
I'm looking to create a comprehensive Zomato Dashboard primarily aimed at analytics and reporting. The dashboard must specifically focus on customer demographics, tracking age and gender, location, and income levels. Ideal Skills: - Expertise in data visualization tools (Tableau, Power BI, etc.) - Strong background in analytics and reporting - Experience with customer demographic analysis Please provide examples of similar projects you've completed.
I'm looking for a professional dedicated to enhancing my company's online reputation, primarily through improving our reviews on Google and Facebook. Key Responsibilities: - Encourage satisfied customers to leave positive reviews - Respond to all reviews prom...dedicated to enhancing my company's online reputation, primarily through improving our reviews on Google and Facebook. Key Responsibilities: - Encourage satisfied customers to leave positive reviews - Respond to all reviews promptly (both positive and negative) - Create and implement review incentives Ideal Skills: - Excellent communication skills - Customer service experience - Social media savvy - Experience in creating and implementing customer engagement strategies - Previous experience in online ...
I'm looking for a professional web developer to create a comprehensive website for my business. The primary purpose of the site is to showcase our services and products, as well...tones (greens, browns, and blues) to reflect nature, gold and red. - High-quality images and videos for engagement. - **Functionality**: - Mobile-friendly and optimized for speed. - Include SEO for key terms like "nature therapy," "sustainable living," and "family-friendly farm activities." - **Interactive Elements**: - Booking calendar for stays and events. - Testimonials slider to highlight customer experiences. - E-commerce integration for product sales. Company Name: JAM Mission Slogan: Walking The Narrow Road Website: Wordpress site Website Example site:
I need to create a robust e-commerce website for my business aimed at boosting online sales. The site should cater to both physical and digital products, with an engaging user experience that encourages purchases. Key Requirements: - Comprehensive e-commerce functionality - A user-friendly shopping cart - A space for customer reviews - Effective product filtering options Ideal Skills: - Proven experience in e-commerce website development - Strong understanding of UX/UI design principles - Skills in implementing product filtering and review systems - Knowledge of both physical and digital product e-commerce - integrate with all payment methods including singapore paynow
I'm seeking an expert in managing product sales on Amazon and Flipkart. Your main responsibilities will include product listing, optimization, and all aspects of order processing an...and manage product listings to maximize visibility and sales - Handle all aspects of order processing and fulfillment, including inventory management, shipping and delivery tracking, and returns and refunds Ideal Skills: - Proven experience in e-commerce, particularly on Amazon and Flipkart - Expertise in product listing and optimization - Efficient in order processing and fulfillment - Strong customer service management skills The ultimate goal is to promote sales and manage the listings effectively on these platforms. If you're ready to help me sell products on these marketplaces, please ...
...021zt5OIZKHExDEplIfMaAh1dEALw_wcB The system allows you to create subscription plans for sellers, this allows you to sell to suppliers. I think this function is not new to anyone. I need a plugin to be developed for this theme. The plugin specifically must be able to limit customers from purchasing if they do not have a contracted plan. The plugin must be able to handle these points: 1. **Customer Access Control**: Restricting purchasing capabilities to only those who have an active subscription. 2. **Subscription Plan Management**: Allowing the admin to create and manage different subscription plans, including the ability to add discounts. 3. **Integration with Active Payment Methods**: Ensuring that the modified plugin can integrate with your existing payment gateways for s...
I'm looking for a seasoned Facebook Ads expert to help boost sales of my digital products. Key Responsibilities: - Strategize and implement targeted ad campaigns aimed at my existing customer base. - Optimize ad performance to maximize sales conversion. Ideal Skills: - Proven experience with Facebook Ads, particularly in selling digital products. - Strong understanding of targeting and retargeting strategies for existing customers. Please provide examples of previous successful campaigns in your proposal.
I'm looking to establish a low-budget online Shopify store selling physical products. The store needs...online Shopify store selling physical products. The store needs to be functional, engaging, and user-friendly, with an emphasis on key features such as a secure payment gateway, customer reviews, and inventory management. Key requirements: - Set up a Shopify store focusing on physical products. - Implement a secure payment gateway. - Integrate a system for customer reviews. - Set up inventory management features. Ideal skills and experience: - Proven experience in building Shopify stores. - Understanding of e-commerce and inventory management. - Ability to implement secure payment systems. - Skills in integrating customer review systems. - E-commerce marketin...
I'm looking for a developer who can create an in-house token on the Solana blockchain for a customer loyalty reward system. The token will be given to customers with each purchase, and can be redeemed for products or exclusive access to events. Key aspects of the project include: - Limited Supply: The token will be of a limited supply, which adds to its exclusivity and value. - Smart Contracts: A smart contract will be embedded to ensure a limited distribution of the tokens over time. - Initial Distribution: There will be an initial distribution of the tokens to early investors, which will include a lock-up period. - Staking System: A comprehensive staking system needs to be developed. This system should allow users to stake their tokens for additional rewards. The sta...
Job Description: I’m building an AI-powered chatbot backend to handle customer interactions on messaging platforms (e.g., WhatsApp). The chatbot will process messages, identify intents/entities, generate AI-based responses, and support live agent handovers. I’m looking for experienced Python developers to help design and implement a scalable backend for this project. Key Responsibilities: 1. Asynchronous Message Handling: Build an efficient API to process incoming customer messages in real time. 2. Session Management: Design a system to track and manage multiple simultaneous user sessions. 3. Queue Management: Integrate messaging queues (e.g., RabbitMQ, Kafka, or AWS SQS) for message processing. 4. Database Integration: Use Redis or DynamoDB to store sessio...
...and other communications. - Order office supplies and manage inventory. - Project Coordination: - Assist in the planning and execution of company events and meetings. - Coordinate projects and ensure deadlines are met. - Collaborate with team members to streamline processes and improve efficiency. - Customer Service: - Greet visitors and direct them to the appropriate person or department. - Provide general support to visitors and staff. - Address and resolve customer inquiries and issues promptly and professionally. - Data Management: - Enter, update, and maintain accurate data records. - Generate reports and compile data for analysis. - Ensure data confidentiality and security. - Technical Support: - Provide basic IT support to staff, including ...
...below and attached reports) After the negotiation process, we send various reports based on the negotiation results Some reports are sent to the customer and some internally ( they are on the negotiation worksheet) Preparing our stock reconciliation File which keeps offline stocks on a daily basis for 1 week (See attached Example) ( our life stock is inserted in Microsoft Business Central, but all production process will be finalized at the end of the day – So we re using this process to keep an eye on our immediate needs for ordering products and keep truck) This excel is based on the final products agreed to deliver to our customer for next week For every day there are 2 sheets ( RAW & FINISHED) (eg: Stock Reconciliation W52-2024) The orders ar...
...should be able to easily browse, select, purchase, and activate eSIM profiles. Data Plan Management: Users should be able to view their data usage, top up their data balance (if applicable), and manage their active eSIM profiles. Virtual Number Management (If applicable): Users should be able to acquire, manage, and potentially use virtual phone numbers for calls and texts. Customer Support Integration: Integration of a customer support system (e.g., live chat, email support) within the platform. Analytics and Reporting: Implementation of analytics tracking to monitor platform usage and performance. 4. Technical Requirements (High-Level): Scalability: The platform should be designed to handle a growing user base and increasing transaction volumes. Security: Security shoul...
I'm looking for a feasibility expert to conduct a study for a Food & Beverages project in Saudi Arabia. The study needs to be comprehensive and done in Arabic, covering specific areas critical for our early planning stage. Key Areas to Cover: - Market Analysis: Understand the current trends, potential customer base, and competition within the Food & Beverages sector in Saudi Arabia. - Financial Projections: Estimate costs, potential revenue, and profitability to determine the financial viability of the project. - Logistical Considerations: Assess supply chain requirements, distribution channels, and potential logistical hurdles. Ideal Skills and Experience: - Previous experience conducting feasibility studies, particularly within the Food & Beverages sector - Str...
I'm seeking a developer to create an AI receptionist service. This project requires a web app with a LAMP stack frontend, a PHP + MySQL backend, and the receptionist service powered by Twilio + Python, utilizing the OpenAI realtime API. Key features of the AI receptionist: - Basic inquiries handling using a knowledgebase provided by the customer - It should be able to book calendar appointments using the customer's Calendly (Calendly API may be required) - Support multiple languages (Realtime API should be able to do this automatically) Key features of the web app: - It should allow the user to purchase a phone number from Twilio, log information in MySQL database - It should allow the user to choose a service plan / price and pay with Stripe, log these transact...
I'm looking to create an AI chatbot that serves both as a friend and a support system. The chatbot needs to be integrated with WhatsApp, and should utilize advanced machine learning models, large language models (LLM), and natural language processing (NLP) techniques. The ideal freelancer for this project should have: - Proficient experience in developing AI chatbots - In-...learning models, large language models (LLM), and natural language processing (NLP) techniques. The ideal freelancer for this project should have: - Proficient experience in developing AI chatbots - In-depth understanding of ML models, LLM, and NLP - Previous work integrating chatbots with WhatsApp - Ability to create engaging, friendly chatbot personalities - Strong problem-solving skills for customer su...
I need assistance with integrating Google Customer Reviews code into my Shopify store and improving the technical SEO of my website. Ideal Skills: - Proficiency in Shopify - SEO expertise, particularly in Technical SEO - Experience with Google Customer Reviews integration Responsibilities: - Implement the provided Google Customer Reviews code into the Shopify store. - Improve the technical SEO of the website to enhance visibility and performance.
