Customer Service Virtual Assistant Needed

Top 1% in Freelancer.com Hi, Greetings! ✅checked your project details: ✅Completed Time: In project deadline We have worked on 900 + Projects. I have 6 + years of the experience in same kind of projects. If you are looking for a true Freelancer, I am the Right person for you. I am available almost 24-7 and am very responsive. I feel proud that I am a trusted Freelancer who pleases almost every single client. You can rest assure, your work will be delivered well in advance of others, with passion and accuracy. I guarantee you instant communication & responses when you need me. Why choose me? I think every client is the reason for my success. I only take projects which I am sure I can do quickly. My Portfolio Items: https://www.freelancer.com/u/schoudhary1553 I would really like to work with you on this project. If interested, Kindly contact me via chat for further details and discussion. Thank you Sandeep

Hello! I specialize in virtual assistance with over 9 years of experience, focusing on delivering exceptional customer service. My excellent communication skills and proficiency in various platforms make me an ideal fit for your needs. Here's how I can help: - Provide timely and professional email responses to ensure customer satisfaction - Handle phone calls with a clear voice, good etiquette, and a patient demeanor - Manage live chat support with quick thinking and efficient typing skills Let's discuss your specific requirements and any additional responsibilities you'd like to include. Do you have a preferred communication platform or any particular guidelines for customer interactions? Looking forward to supporting your team and maintaining your company's reputation!

Hello there, My name is Saad (Joe), and I would like to be your Customer Service Representative cum Virtual Assistant as I have been providing Customer Support Services since 2012 through different mediums. I have worked for a company as a retention agent and grew up as Team Lead for a team of 11 people who are now working under my supervision. I have provided Customer Retention Services through chat and e-mail to a US-based subscription company where my team handled more than 800 tickets weekly, while I handled escalations and follow-ups with customers via e-mail for cancelation requests of their subscriptions. They can now retain more than 30% of the members they converse with, who have spent more than $7.5M over the course of 4.5 years. I also have 7 years of experience in Construction Management, a Master's in Project Management, and a Bachelor's in Civil Engineering, proving that I am a highly educated, all-round professional who can help you with the different tasks you have outlined. I also have vast experience in apps like ZenDesk, Kustomer, Asana, Slack, Notion, GSuite, MS Office, Adobe Acrobat, Adobe Photoshop, Adobe Illustrator, Adobe LiveCycle PDF Form Designer, and many more. Kindly look at my profile for reviews regarding the quality of my services. Best, Saad (Joe).

Hello, I am eager to support your business as a Virtual Assistant, bringing my experience in customer service to ensure prompt and professional communication across email, phone, and live chat. With excellent written and verbal skills, strong problem-solving abilities, and proficiency in handling customer interactions, I can help enhance customer satisfaction and maintain your company’s reputation. I look forward to discussing how I can contribute to your team. Best regards, Muhammad Azaz

Hi there, I've been in customer service for more than seven years. Respond promptly and professionally to customer inquiries, providing excellent customer service, strong attention to detail, excellent written and verbal communication skills, highly organized, efficient, and problem-solving abilities. These are some of the skills I can leverage in your company while working. Plus, I thrive in a fast-paced environment and can work independently or as a part of the team. Contributing to the smooth daily operations of your business is my top priority. Hopefully to hear more from you and start immediately! Kind regards, Era

Hello! I’d love the opportunity to help manage your customer communications effectively and professionally. Here’s how I can contribute: With years of experience in customer support, I understand the importance of timely and professional communication and will ensure all inquiries are handled promptly and with care and clarity, I’m confident in delivering a positive experience over the phone. I’d be thrilled to bring my skills to your team and help create exceptional experiences for your customers. Let me know if you’d like to discuss further! Looking forward to it, Amara

As a Digital Marketer with over 10 years of experience, I have developed and honed my skills in key areas that are directly aligned with your needs for this Customer Service Virtual Assistant role. Notably, my experience in eCommerce Marketing and SEO has greatly enhanced my data entry and Excel skills, enabling me to provide fast and accurate responses to emails while managing multiple communication platforms effectively. In addition to being an excellent communicator, I'm also patient, understanding, and have an amiable phone demeanor – all vital qualities for handling phone calls with clients. Moreover, my time management skills are robust, honed by the demands of performing high levels of productivity in the past where efficiency was paramount. Additionally, I find great joy in providing top-notch service that enhances customer satisfaction – a value that aligns perfectly with your aim of maintaining your company's reputation. The commitment I bring to each project drives me to ask relevant questions that help me understand the clients' needs better before acting, ensuring that I always deliver as per their expectations. Choose me for this role and save time, money, and hassles by hiring a proven multitasker committed to exceeding client expectations.

I have read the project's details and willing to serve you as a Virtual Assistant. I am an experienced Freelancer and have provided my services to lots of my satisfied clients. The tasks I performed while working as a Virtual Assistant included web research, data entry, data conversion, transcription, copy typing, customer service, online stores management, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.

As an experienced Virtual Assistant specializing in various administrative tasks, I have spent a significant portion of my career honing exceptional customer service skills. Managing emails and phone calls, as well as controlling live chat engagements, are areas where I've consistently delivered timely and professional assistance to clients. Effective communication is the lifeblood of any virtual assistant role, and with my excellent verbal and written skills, I can maintain clear and concise correspondence. My time management abilities also function well in an independent work environment, ensuring that all customer inquiries receive prompt attention while maintaining the quality of each response. I'm extremely comfortable using a variety of communication platforms that your company may require. Additionally, my proficiency in data entry and Excel can help me not just manage but thoroughly analyse the information received from customers to offer meaningful insights to improve your service. With me as your Virtual Assistant, you can rest assured customer satisfaction will be prioritized, positively impacting your company's reputation.

Hi, We went through your project description and it seems like our team is a great fit for this job. We are an expert team which have many years of experience on Data Entry, Excel, Customer Support, Virtual Assistant, Telephone Handling Please come over chat and discuss your requirement in a detailed way. Thank You

Having worked in diverse customer-centric roles, I understand how effective communication can foster client satisfaction and loyalty. In my time as a Virtual Executive Assistant and Customer Relations Representative, I've handled various support tasks ensuring seamless client operations. Be it scheduling appointments, organizing meetings, or utilizing communication platforms promptly and proficiently - I'm well-versed in all departments your project entails. My sharp multitasking and problem-solving abilities further allow me to manage time effectively, work independently and improve efficiency. Moreover, my educational background in business administration supplemented by practical experience in marketing has familiarized me with the intricacies of consumer behavior and the significance of maintaining a positive company image. My solid understanding of digital marketing also comes in handy when dealing with customer queries online. Ultimately, my passion for providing stellar customer service combined with dedication to continually developing my skills make me an ideal fit for your project. By hiring me, you're not only getting an adept virtual assistant but an individual who genuinely enjoys what she does – helping customers and contributing to business growth!

Hello there, As someone with an extensive background in customer support, I feel confident in my ability to seamlessly fit into your project. My experience enables me to respond to emails promptly with thorough and polished responses. Not only can I handle phone calls with a clear voice and good phone etiquette, but I am also a patient listener who empathises with customers' queries or concerns. Handling live chat services will also be streamlined as I possess quick thinking and typing skills—critical in engaging customers. I also bring valuable proficiency with communication platforms that will prove beneficial to executing seamless interactions with your customers. In conclusion, hiring me would offer you a dedicated and result-driven professional who not only meets the criteria for this role but exceeds expectations. With my skills in customer support, data entry, and virtual assistance paired with my expertise in sales, brand awareness, and social media, I bring a holistic approach that does more than address the current needs of the company; it positions us strategically for future growth. Let's ensure our customers feel valued and satisfied by choosing me for the project! Best regards, Rachel Egbe

Hi! I’m confident my skills make me a great fit for your project. I deliver quality results efficiently and would love the chance to collaborate. Looking forward to your response! Amanda

Drawing from my extensive experience as a virtual assistant, I offer the unique skills required to successfully handle your customer service needs. In addition to being well-versed with various communication platforms, I have a proven track record of delivering timely and professional responses that ensure customer satisfaction. My well-honed ability to work independently and manage time effectively makes me an ideal candidate for this role. Lastly, my commitment to excellence is unwavering. As your virtual assistant, I will bring this dedication to every task - whether it's handling phone calls with patience or managing live chat with quick thinking. Together, we can ensure that every customer interaction reflects positively on your business. Let's work as a team and achieve great things!

As an experienced software engineer for over 8 years, my skills go beyond just programming as I have gained valuable knowledge in various aspects of IT including customer support. Having worked with many teams throughout my career, I am well-versed in effective communication both written and verbal. This combined with my ability to work independently and manage time effectively would make me a great fit for your customer service virtual assistant position. What sets me apart is my comprehensive skill set not just centered around programming but also data entry and excel, which will be crucial in handling and organizing the information associated with customer inquiries. Your mention of using various communication platforms aligns perfectly with my expertise including website development and design since I've aced those fields too. My familiarity with virtual technologies further ensures that your company's operations will continue seamlessly

I am an ideal fit for your organization because I have sales and customer service experience, as well as a phone number in the United States. I'd start working straight away.

Hey Mate, Thank you for your job posting! I am confident in your project, I am sure I can provide the best result for your project. I have rich experience in Data Entry, Excel, Virtual Assistant, Telephone Handling and Customer Support I don't like ramble like others. Looking forward to hearing from you. Thanks Jorge

Hello, I am Jojo, and I have over 7 years of experience as a virtual assistant, specializing in customer service. I am confident in providing timely and professional responses via email, managing phone calls with clear communication, and handling live chat with quick and accurate responses. I am highly skilled in managing multiple communication platforms and maintaining excellent customer satisfaction. I am proactive, organized, and able to work independently to manage time effectively. I would love to assist in maintaining your company's reputation while enhancing customer experience. Let’s discuss how I can contribute to your team! Thank you, Jojo

Hi Liubomyr A., I just came across your job posting and noticed you’re seeking an expert in Customer Support, Excel, Telephone Handling, Data Entry and Virtual Assistant. This aligns perfectly with my expertise, and I’m confident I can deliver outstanding results for you. Here are a few quick questions to ensure we’re aligned: Are the listed requirements complete, or is there additional information I should know? Do you already have any progress made, or is this project starting from scratch? What’s the expected timeline for project completion? Why Work With Me? Successfully completed 250+ major projects over the years. Maintained 100% positive client feedback in the past 5-6 years. Over 100+ 5-star reviews showcase my dedication to quality work and client satisfaction. Availability: I’m available from 9 AM to 9 PM Eastern Time and work as a full-time freelancer. For privacy reasons, I’ll share my recent work in a private chat. Let’s connect to discuss your project further! Looking forward to collaborating with you. Best regards, Muhammad Faizan

Hi I have enough skills for your project and I have done lots of projects like this. And familiar with Customer Support, Excel, Data Entry, Telephone Handling and Virtual Assistant. I have a relatively good understanding of your project requirements, but have few questions. I would like to chat with you to discuss in detail. Best regards. Cheers