When it comes to outstanding written communication, I'm in a league of my own. With fluency in English that rivals native speakers and a typing speed comfortably surpassing 40 wpm, I am well-equipped to handle the task of resolving customer inquiries and complaints via email. My proficiency in screen-sharing applications like TeamViewer adds an extra layer of versatility to my skill set, allowing for effective troubleshooting and collaboration – essential aspects of this role.
Though my expertise lies primarily in data analysis and management, I'm no stranger to customer service. Over the past decade as a freelancer, I have consistently striven for 100% customer satisfaction, which entails responding promptly to client needs with precision and professionalism. Moreover, my experience in handling various business tools like MS Office, G-Suite, and Adobe Acrobat PDF Forms will ensure a smooth workflow - making your life easier.
In addition to meeting all your outlined requirements, my extensive experience with providing email support coupled with my ability to offer creative solutions rooted in data-driven insights will prove invaluable for this role. As your dedicated email customer support specialist, I will utilize my sharp eye for detail and passion for efficiency to not only respond to emails but also identify patterns or common issues that could be addressed proactively. Choose me as your virtual ally for top-notch remote email support!