Hizami H.

Hello everyone! I’m thrilled to introduce myself as a specialist in Call Centers, Data Centers, Cloud Solutions, and Internet Service Providers (ISPs). With 17 years of hands-on experience in the field, I’ve had the opportunity to work on a wide range of projects that have deepened my expertise and knowledge. Throughout my career, I’ve been involved in: Call Center Operations: I have extensive experience in optimizing customer interactions, enhancing service efficiency, and implementing best practices for workforce management. My understanding of customer service dynamics has enabled me to develop strategies that improve customer satisfaction and operational performance. Data Center Management: Designing and optimizing data center operations to ensure reliability, scalability, and efficiency. I’m well-versed in infrastructure management and virtualization technologies. Cloud Solutions: Implementing and managing cloud environments, including hybrid and multi-cloud strategies, to help organizations maximize their resources and improve their agility. ISP Services: Understanding the complexities of ISP operations, including network design, bandwidth management, and customer service, enabling me to contribute effectively to service delivery and performance. I’m passionate about staying ahead of industry trends and emerging technologies, and I thrive on collaborating with teams to drive innovation. If you’re interested in discussing best practices, potential projects, or simply want to connect over our shared interests, don’t hesitate to reach out! Looking forward to connecting! Best regards, Mohd Hizami