Jemillah B.

Hi, I’m Jemillah – your go-to for all things customer service, virtual assistance, content creation, copywriting, and creative communication! If you're looking for someone who can juggle tasks like a pro and still deliver top-notch results, you're in the right place. With over 9 years of experience spanning e-commerce customer support (Shopify, BigCommerce), virtual assistance, social media management, and content creation, I’ve got the skills to tackle just about anything you throw my way. Here’s what I bring to the table: 1. Customer Service Excellence: I’ve mastered CRM tools like Zendesk, Gorgias, Intercom, and Freshdesk to provide smooth, efficient support that keeps customers happy. 2. Content Creation for Social Media: Need posts that grab attention? I craft engaging content for LinkedIn, Instagram, and Facebook that sparks conversations and drives results. 3. Virtual Assistance: From scheduling to report writing and inbox management, I’ll help keep your business running like clockwork. 4. Tech-Savvy Problem-Solver: Whether it’s data annotation, transcription, or managing platforms like Slack, Discord, or Telegram, I’ll dive in and get it done. 5. Creative Copywriting: Let me bring some personality to your brand with copy that’s clear, catchy, and tailored to your audience. What’s it like working with me? I’m flexible, self-motivated, and here to make your life easier. Whether you need a long-term partner or someone to swoop in and tackle a quick project, I’m ready to roll. Reach out to me and let's work together!