Good day!
I hope this email finds you well.
My name is Justine Roy, and I want to express my interest in applying for the customer services representative. I have 2 years of experience working for an e-commerce company ( Shopify) that sells different types of fireplaces and i handled 5 stores.
In my previous job, I handled general tasks like inbound and outbound calls, helping customers with issues about shipments, damaged items, returns, and orders. I also processed orders, created return labels, resolved problems, and provided tech support. I assisted customers with their product inquiries and troubles while using the items. Additionally, I did sales support, chat support, and email handling.
I am confident that I have the skills and experience needed for this job. I am excited about the opportunity to bring my customer support expertise to your team.
Looking forward to work with your company.
Thanks!
Justine