Customer Service is an essential component of a successful business. It involves providing customers with quality support to their inquiries, suggestions, grievances, or any matters related to the business. A customer service specialist is a personnel who specializes in providing top-notch customer service.

These professionals strive to go above and beyond customer’s expectations and provide efficient solutions tailored to their needs. Their job descriptions also consist of tasks such as responding to customer inquiries quickly and accurately, analyzing information, diagnosing real problems, recording customer feedbacks, creating customized support plans for each customer, monitoring customer relationship management tools, executing follow-ups, applying problem-solving strategies, among other duties. These tasks emphasize on building customers’ trust and fostering relationships with them.

Here’s some projects that our expert Customer Service Specialist made real:

  • Interpreting services in multiple languages
  • Lead generation and virtual assistance
  • Site verification across different countries
  • Product testing on global scale
  • Field research projects
  • Merchandise supervisors

The projects aforementioned demonstrated the ability of a Customer Service Specialist to provide seamless support for businesses around the world. By hiring such a freelancer on Freelancer.com, you are entrusting your customers’ satisfaction to professionals who are experts in dealing with customers’ needs and inquiries. With this knowledge and skillset at hand, you can immediately experience a far reaching beneficial impact on your business. You don't need to worry about not being able to cope with a sudden spike of customers' inquiries or missing out on feedback or suggestions that could help you improve your services. So don't wait any longer! Post your project now on Freelancer.com and hire one of our expert Customer Service Specialists!

Από 95,530 αξιολογήσεις, οι πελάτες αξιολογούν τους Customer Service Specialists με 4.9 από 5 αστέρια
Πρόσλαβε Customer Service Specialists

Customer Service is an essential component of a successful business. It involves providing customers with quality support to their inquiries, suggestions, grievances, or any matters related to the business. A customer service specialist is a personnel who specializes in providing top-notch customer service.

These professionals strive to go above and beyond customer’s expectations and provide efficient solutions tailored to their needs. Their job descriptions also consist of tasks such as responding to customer inquiries quickly and accurately, analyzing information, diagnosing real problems, recording customer feedbacks, creating customized support plans for each customer, monitoring customer relationship management tools, executing follow-ups, applying problem-solving strategies, among other duties. These tasks emphasize on building customers’ trust and fostering relationships with them.

Here’s some projects that our expert Customer Service Specialist made real:

  • Interpreting services in multiple languages
  • Lead generation and virtual assistance
  • Site verification across different countries
  • Product testing on global scale
  • Field research projects
  • Merchandise supervisors

The projects aforementioned demonstrated the ability of a Customer Service Specialist to provide seamless support for businesses around the world. By hiring such a freelancer on Freelancer.com, you are entrusting your customers’ satisfaction to professionals who are experts in dealing with customers’ needs and inquiries. With this knowledge and skillset at hand, you can immediately experience a far reaching beneficial impact on your business. You don't need to worry about not being able to cope with a sudden spike of customers' inquiries or missing out on feedback or suggestions that could help you improve your services. So don't wait any longer! Post your project now on Freelancer.com and hire one of our expert Customer Service Specialists!

Από 95,530 αξιολογήσεις, οι πελάτες αξιολογούν τους Customer Service Specialists με 4.9 από 5 αστέρια
Πρόσλαβε Customer Service Specialists

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    29 εργασίες βρέθηκαν
    Regular Driver Needed
    6 μέρες left

    I'm looking for a reliable driver to pick me up and drop me off on Tuesdays, Wednesdays, and Thursdays. Details: - Pick up from SL6 8FT at 6:30 AM and drop off at London Liverpool Street station. - Pick up from London Liverpool Street station at 17:30 and drop off at SL6 8FT. - This is a circa £500 monthly job. (£12.50-£15.00 p/h) - I prefer the driver to have a Sedan. - There is flexibility in the pick-up and drop-off times, up to 15 minutes. Please feel free to make a reasonable offer. Thank you.

    €12 - €18 / hr
    Τοπικό
    €12 - €18 / hr
    0 προσφορές

    We're looking for Payments Application Specialist [x2] to join our growing team at HELM ()! You'll be working with our client in the software industry, in a remote capacity. In this role, you will be responsible for new payment customers that have completed the sales process and need to implement their new payment software and hardware, assisting the customers through the application process that verifies key elements of the merchant. Responsibilities: Serve as the primary point of contact for new payment customers during the onboarding application process. Consult on the requirements needed to verify the customer, the business, and their bank account which may entail submitting documentation, checking for application errors, and working with internal teams to drive approval...

    €12 / hr Average bid
    €12 / hr Μέση Προσφορά
    20 προσφορές

    I'm seeking a professional with experience in the import/export of perishable goods. The project will primarily focus on customs clearance and freight forwarding. Key Responsibilities: - Facilitate the import/export of perishable goods - Manage customs clearance processes - Coordinate freight forwarding Ideal Skills: - Prior experience in perishable goods import/export - Strong knowledge of customs regulations - Excellent freight forwarding coordination skills Please note that trade consultancy services may not be necessary at this stage.

    €301 Average bid
    €301 Μέση Προσφορά
    9 προσφορές

    I'm in need of a dedicated Virtual Assistant for my cleaning service company. The primary task will involve providing customer support over the phone. Key Responsibilities: - Handle incoming customer calls professionally and with a positive attitude. - Address customer inquiries and concerns effectively. - Maintain a customer-centric approach at all times. Ideal Skills and Experience: - Excellent verbal communication skills. - Prior experience in customer service, preferably in the cleaning industry. - Ability to follow general guidelines but also improvise when necessary. - Strong problem-solving skills and patience to handle difficult customers. - Ability to work independently and manage time efficiently. A positive attitude and ability to empathize with customers will be key ...

    €5 / hr Average bid
    €5 / hr Μέση Προσφορά
    94 προσφορές

    About Us: We are a growing property investment company specializing in short-term rentals. We help landlords maximize their income while providing stress-free property management services. Role Overview: We’re looking for a detail-oriented Virtual Assistant to support our day-to-day operations. This role involves lead generation, appointment setting, and administrative tasks. The ideal candidate is organized, proactive, and eager to grow with our team. Responsibilities: • Research and compile a list of potential landlord leads. • Schedule and confirm property viewings. • Organize and manage contracts and documents. • Track communication with landlords and agents. • Provide daily updates on progress and tasks. Requirements: • Strong organizational and ...

    €530 Average bid
    €530 Μέση Προσφορά
    70 προσφορές
    Virtual Assistant Needed for Project Support
    6 μέρες left
    Βεβαιωμένο

    I'm seeking a proactive and competent virtual assistant to help with a project on a site. Your tasks will primarily revolve around daily assigned work which includes updating articles, working on event registrations, and calling attendees. Key Responsibilities: - Updating Articles: You will be responsible for keeping the project's articles up-to-date and entering them into the site. - Event Registrations: You'll assist with registering for various events. - Communication: You will need to call some event attendees, so a clear and professional phone manner is essential. - Administrative Tasks: General administrative work as required. - Content Management: Proficiency in managing and updating project content is crucial. - Follow-Ups: Communication and follow-ups with event a...

    €222 Average bid
    €222 Μέση Προσφορά
    106 προσφορές

    I'm seeking a freelance sales professional dedicated to promoting and onboarding retail shops, local businesses, and service providers to my platform, Voythia, which operates exclusively in France. Your key responsibilities will involve reaching out to companies via phone calls, elucidating the advantages of joining our platform, and facilitating their onboarding process. Key Responsibilities: - Engaging retail shops, local businesses, and service providers and convincing them to join Voythia - Utilising phone calls as the primary method of communication - Highlighting the key benefits of our platform: increased customer reach, cost savings, and enhanced marketing opportunities Compensation: - Earn €20 per company that remains active post a 7-day trial - Additional monthly e...

    €1977 Average bid
    €1977 Μέση Προσφορά
    18 προσφορές

    I'm looking for a mid-level virtual assistant to help manage customer service across several platforms. Your tasks will include handling email inquiries, responding to live chat requests, and managing our social media customer interactions. Key Responsibilities: - Managing and responding to customer emails - Providing live chat support during business hours - Handling customer inquiries and comments on our social media platforms Skills and Experience: - Prior experience in a virtual assistant or customer service role - Excellent written and verbal communication skills - Proficient in using email, live chat software, and social media platforms for customer service - Able to handle customer interactions with patience and professionalism Pay $20ph

    €432 Average bid
    €432 Μέση Προσφορά
    120 προσφορές
    Lead Generation for Vending Machines
    5 μέρες left
    Βεβαιωμένο

    I'm seeking a professional to assist with calls and appointment setting focused on lead generation for the vending machine industry. Key Responsibilities: - Conduct calls to potential businesses interested in installing vending machines - Set appointments for further discussions and negotiations Ideal Skills: - Telemarketing experience, preferably in lead generation - Excellent communication and persuasion skills - Familiarity with the vending machine industry is a plus Focus on generating leads within the local area only.

    €32 Average bid
    €32 Μέση Προσφορά
    26 προσφορές
    Personal Assistant Needed for Diverse Tasks
    4 μέρες left
    Βεβαιωμένο

    I'm in need of a personal assistant with excellent English skills. The job involves handling emails, managing data, making phone calls, and other miscellaneous tasks. Key Responsibilities: - Email Management: Prioritizing and responding to emails on my behalf. - Data Management: This includes handling phone and email data, as well as other data sets. - Phone Calls: The nature of calls will vary, so adaptability and professionalism are key. Ideal Skills and Experience: - Fluent English speaker - Proficient in email and data management - Comfortable making phone calls - Able to work 10-15 hours a week, Monday to Friday Please note, the nature of phone calls is diverse, ranging from handling customer service inquiries to scheduling appointments and dealing with business matters...

    €4 / hr Average bid
    €4 / hr Μέση Προσφορά
    156 προσφορές

    Description: We are seeking a confident and motivated outbound cold caller to engage with real estate investors and property owners for our private lending business . Your role will focus on initiating contact, pre-qualifying leads, and transferring interested prospects to our internal sales team. A detailed script and calling software (Call Tools) will be provided. We are looking for someone who can follow the process, handle light objections, and communicate clearly and professionally. Key Responsibilities: - Make outbound calls to real estate investors using the provided script. - Ask pre-qualification questions to gauge interest and eligibility. - Live transfer qualified leads to sales team, or request a better call back time from our team - Write and log call notes based on conversa...

    €16 / hr Average bid
    €16 / hr Μέση Προσφορά
    30 προσφορές
    Telemarketer and Appointment Setter -- 2
    4 μέρες left
    Βεβαιωμένο

    We are looking for a Telemarketer/Appointment Setter professional to join our team. The ideal candidate will have strong communication skills and be highly motivated. Responsibilities: Make outbound sales calls to potential clients in the US. Present and promote our products/services effectively. Identify and generate new sales opportunities. Follow up on leads Maintain accurate records of calls and client interactions. Provide regular reports on call outcomes and progress.

    €6 / hr Average bid
    €6 / hr Μέση Προσφορά
    44 προσφορές

    ¡Únete a nuestro equipo y sé parte de un proyecto completamente en inglés con excelentes beneficios! Sobre el puesto Estamos contratando un Patient Care Specialist (Scheduler) para trabajar agendando citas en un centro de diagnóstico. Este proyecto es 100% en inglés, por lo que buscamos candidatos con habilidades conversacionales avanzadas y pasión por el servicio al cliente. Requisitos para aplicar: • Ser mayor de 18 años. • Poseer cédula de identificación o permiso de trabajo válido en República Dominicana. • Certificación de bachillerato aprobada. • Habilidades básicas de computación. • Residir en Santo Domingo. • Disponibilidad para trabajar de manera pr...

    €6 / hr Average bid
    €6 / hr Μέση Προσφορά
    4 προσφορές

    Bahis şirketinde çalışmak üzere çağrı merkezi departmanına kadın personeller alınacaktır. Çağrı Merkezi personeli görev tanımı; markanın müşterilerini veya potansiyel müşterilerini bir bilgisayar üzerinden mikrofonlu kulaklık aracılığıyla arayarak satış yapmak veya ihtiyaçlarına destek sunmak. Uzaktan çalışma modeliyle çalışmaktayız. Başvuru için aşağıdaki formu doldurmak zorunludur. Call center için; mesai saati günde 8 saattir. Tek vardiya mevcuttur, giriş çıkış saatleri sabittir. Maaşa ek olarak her ay artan primler de dahil edilmektedir.

    €14 - €24 / hr
    Προεξέχον Σφραγισμένο
    €14 - €24 / hr
    9 προσφορές

    As an eCommerce Virtual Assistant, your primary responsibility will be handling customer service over the phone for our project. Key Responsibilities: - Handle customer inquiries in a professional and courteous manner - Process returns and refunds promptly and efficiently - Potential for upselling and cross-selling products in the future Ideal Skills and Experience: - Proven experience in customer service, preferably in eCommerce - Excellent communication skills - Ability to handle returns and refunds with ease - Future potential for sales-oriented tasks

    €1058 Average bid
    €1058 Μέση Προσφορά
    58 προσφορές
    Sales Inquiries Management via Email
    3 μέρες left
    Βεβαιωμένο

    I'm seeking a professional to manage my customer services mailbox, specifically focusing on handling and responding to sales inquiries. Key Responsibilities: - Monitor and manage the customer services mailbox. - Respond to sales inquiries using a combination of pre-written templates and customized responses. Ideal Skills and Experience: - Prior experience in sales customer service is highly desirable. - Proficient in using email software. - Excellent written communication skills for crafting responses. - Capable of understanding when to use a pre-written template vs. crafting a customized response.

    €15 / hr Average bid
    €15 / hr Μέση Προσφορά
    48 προσφορές

    I'm seeking a talented professional to assist me in transitioning my career towards Technical Support and Outside Sales. I have a wealth of ongoing projects that I believe will support my move, particularly my technical knowledge, but I need help tailoring my resume and applying to job sites. Key Responsibilities: - Tailor my resume to highlight my technical knowledge, problem-solving skills, and client communication abilities. - Strategically apply to job sites on my behalf - Help secure interviews The ideal candidate should have: - A strong understanding of the Technical Support and Outside Sales sectors - Exceptional resume writing skills - Experience in job application strategies - Strong and active communication - Ability to highlight my suitability for my desired career paths ...

    €16 Average bid
    €16 Μέση Προσφορά
    5 προσφορές
    Career Transition Specialist Needed
    2 μέρες left
    Βεβαιωμένο

    I'm seeking a talented professional to assist me in transitioning my career towards Technical Support and Outside Sales. I have a wealth of ongoing projects that I believe will support my move, particularly my technical knowledge, but I need help tailoring my resume and applying to job sites. Key Responsibilities: - Tailor my resume to highlight my technical knowledge, problem-solving skills, and client communication abilities. - Strategically apply to job sites on my behalf - Help secure interviews The ideal candidate should have: - A strong understanding of the Technical Support and Outside Sales sectors - Exceptional resume writing skills - Experience in job application strategies - Strong and active communication - Ability to highlight my suitability for my desired career paths ...

    €79 Average bid
    €79 Μέση Προσφορά
    4 προσφορές

    Administrative Support Clerk Job Type: Full-Time/Part-Time This position is open to candidates located within the United States only. Job Summary: The Administrative Support Clerk will play a crucial role in ensuring the smooth operation of our office and supporting our team. This position requires a proactive, organized, and detail-oriented individual who can handle multiple tasks efficiently and effectively. Key Responsibilities: - Administrative Duties: - Manage and maintain executives' schedules, appointments, and travel arrangements. - Prepare and edit correspondence, reports, and presentations. - Organize and maintain electronic and paper files. - Handle incoming calls, emails, and other communications. - Order office supplies and manage inventory. - Project Coor...

    €17 / hr Average bid
    €17 / hr Μέση Προσφορά
    37 προσφορές
    Revew food and drink
    2 μέρες left

    Jenis Pekerjaan 1. Virtual Assistant (VA) 2. Customer Service Representative 3. Chat Support Agent 4. Email Support Specialist 5. Social Media Moderator

    €31 / hr Average bid
    €31 / hr Μέση Προσφορά
    84 προσφορές
    B2B Sales Virtual Assistant Needed
    2 μέρες left
    Βεβαιωμένο

    I'm seeking a virtual assistant who can assist with my B2B sales process. Key Responsibilities: - Writing compelling sales emails to potential clients - Conducting thorough market research to identify new business opportunities - Managing customer relationships to foster long-term partnerships Ideal Candidate: - Strong writing skills to craft persuasive sales emails abd social media posts - Excellent research capabilities to gather valuable market insights - Proficient in managing customer relationships with a professional demeanor Market Research Reports: - All market research reports should be prepared in a Microsoft Word document The ideal candidate will be a quick learner, able to grasp the intricacies of the sales process. Experience in sales, market research, or customer ma...

    €11 / hr Average bid
    €11 / hr Μέση Προσφορά
    89 προσφορές

    Join our team as a Real Estate Cold Caller! This flexible, remote position offers a competitive salary plus bonuses. Your primary responsibilities will include generating leads and setting appointments for real estate wholesaling, subject-to deals, and seller financing opportunities. Responsibilities: • Conduct outbound calls to potential property sellers. • Identify and qualify leads interested in selling their properties. • Schedule appointments for our acquisitions team. • Maintain accurate records of interactions in our CRM system. Requirements: • Strong communication skills. • Experience in cold calling. • Familiarity with real estate comparables and creative financing strategies. • Goal-oriented and self-motivated. Compensation: &bu...

    €5 / hr Average bid
    €5 / hr Μέση Προσφορά
    23 προσφορές
    AI for Automating Fast Food Customer Care
    2 μέρες left
    Βεβαιωμένο

    I'm seeking an AI specialist to help create an intelligent system for automating customer care responses in the fast food industry. This AI will tackle a variety of customer issues, including: - Handling complaints about wrong orders - Dealing with angry customers - Processing refund or compensation requests The AI should respond in an empathetic and understanding tone, able to diffuse tense situations and maintain customer satisfaction. Furthermore, this AI needs to be multilingual, capable of handling interactions in multiple languages. Ideal skills and experience for this project: - Proficiency in AI and machine learning - Experience in customer service automation - Ability to code for multilingual interaction - Understanding of empathetic and customer-friendly tone delivery - E...

    €544 Average bid
    €544 Μέση Προσφορά
    40 προσφορές

    Job title - Client Solutions Specialist Reports to - Director of Customer Success Job purpose The Client Solutions Specialist is responsible for providing tier 1 support during off hours, developing client support materials, and other support and marketing duties assigned by the Director of Customer Success. This person leverages a deep understanding of the iService application to provide customer support and enhance client support systems. Duties and responsibilities * Develop a detailed knowledge of iService configuration options. * Understand how iService clients use the application to support various forms of business communication with their customers. * Provide tier 1 support to all clients primarily via e-mail. * Works in a consultative fashion with other departments as an ...

    €11 / hr Average bid
    €11 / hr Μέση Προσφορά
    34 προσφορές

    Are you a confident, results-driven salesperson who knows how to turn cold calls into warm opportunities? Do you thrive in fast-paced environments and love the thrill of closing deals? If this sounds like you, keep reading! About Us We’re Automation Dynasty, a cutting-edge company helping Realtors save time, make more money, and close more deals with powerful automation tools. Our flagship offer? **An AI Voice Agent** that answers calls, qualifies leads, and books appointments on autopilot! What We’re Looking For We need a persuasive and experienced **Cold Caller** to reach out to Realtors and sell them on the benefits of GHL (GoHighLevel) automations. If you’ve worked in wholesale real estate, real estate lead generation, or with Realtors before, we want YOU!...

    €7 / hr Average bid
    €7 / hr Μέση Προσφορά
    7 προσφορές
    Luxembourg-based Virtual Assistant Needed -- 2
    20 ώρες left
    Βεβαιωμένο

    Hi, We need freelancer based in from Luxembourg so people from India or any other countries please do not waste your time. 1) Need to have stable power and internet Wi-Fi at home with good speed 2) reliability and trustworthiness is extremely important. 3) Provide support whenever required 4) Long term project at least for 3 years. 5) Fixed monthly Budget project of $70 6) Number of hours required a month is only 10 hours maximum.

    €118 Average bid
    €118 Μέση Προσφορά
    32 προσφορές
    Ricerca Assistente Personale e Amministrativa
    18 ώρες left
    Βεβαιωμένο

    Sono alla ricerca di un'assistente personale e amministrativa. Le principali responsabilità includono il supporto alle attività amministrative e l'assistenza nella comunicazione interna ed esterna (es. gestione del calendar, acquisto biglietti, gestione viaggi, gestione fatturazione ecc.). È necessaria essere madrelingua italiano.

    €1072 Average bid
    €1072 Μέση Προσφορά
    25 προσφορές

    ✅ Only For USA People ✅ I need to do some work to manually check some landing pages. I will tell you how to do it. After completing the screenshot should be sent as proof, that's it.

    €4 / hr Average bid
    €4 / hr Μέση Προσφορά
    36 προσφορές
    Customer Service Agent for Phone and Email Support
    5 ώρες left
    Βεβαιωμένο

    Job title - Client Solutions Specialist Reports to - Director of Customer Success Job purpose The Client Solutions Specialist is responsible for providing tier 1 support during off hours, developing client support materials, and other support and marketing duties assigned by the Director of Customer Success. This person leverages a deep understanding of the iService application to provide customer support and enhance client support systems. Duties and responsibilities * Develop a detailed knowledge of iService configuration options. * Understand how iService clients use the application to support various forms of business communication with their customers. * Provide tier 1 support to all clients primarily via e-mail. * Works in a consultative fashion with other departments as an ...

    €13 / hr Average bid
    Προεξέχον
    €13 / hr Μέση Προσφορά
    35 προσφορές

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