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Giulia K.

@gmkrause10

4,7
11
3,4
3,4
100%

Customer Service Specialist & Project Manager

$20 USD / hora
Bandera de
Brazil (4:55 p. m.)
Se unió el mayo 21, 2016
$20 USD / hora
Hello everyone! My name is Giulia, I'm a professional customer service specialist graduated in Marketing. I have 5 years of customer service experience (and sales) in several platforms such as Zendesk, LiveChat, WebChat, Shopify, among others. I'm a team player who also likes to work independently, I'm a self-starter and self-motivated. I have great communication skills, I'm versatile and eager to learn new things as I'm always looking to improve myself. I'm looking for a unique opportunity to grow professionally and personally, leave my comfort area and build a solid long-term relationship with my future hire. Besides customer service, I'm also a great, organized, dedicated administrative assistant, I can help you with translations (general subjects), marketing tasks such as promotions, social media management, market research, data entry and content writing. If you look for a fun, dedicated, hard worker, stop right there, you found it! I'd love to hear from you! Let's connect on Upwork: [login to view URL] Let's connect on Linkedin: [login to view URL]
Cambios guardados
4.7 · 11 Reviews
Opiniones
V
The articles delivered were satisfactory and the communication was perfect. I would recommend gmkrause10 without hesitation.
Victor F.
@Vicfraba
Bandera de
Aachen, Spain
hace 8 años
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A
A brilliant work. Tks!
Closed User
@Asiaguide
Bandera de
,
hace 8 años
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Avatar del usuario
Very nice work ....
Paulo Ney D.
@pauloney
Bandera de
Oakland, United States
hace 8 años
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Z
Giulia is very professional, helpful, and communicative. I really enjoyed working with her. Very satisfied with her work and communication.
Zhuo S.
@zarasong7
Bandera de
San Francisco, United States
hace 8 años
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Avatar del usuario
Very nice as usual, and with proofing, what you need which is to catch lots of errors.
Paulo Ney D.
@pauloney
Bandera de
Oakland, United States
hace 8 años
Compartir
Experiencia
E-Commerce Manager
oct, 2023 - feb, 2024
4 meses
Rothfuss Enterprises
oct, 2023 - feb, 2024
4 meses
- Customer Service Management - Inventory management - Multi-channel supplier management - Order fulfillment - Maintain relationships with suppliers - Update listings - Shopify Management - Amazon, Walmart, Ebay management - Process dropshipping and wholesale orders accordingly - Take care of returns and disputes - Tiktok shop order fulfillment - Workflow and process creation - Team training and coordination
oct, 2023 - feb, 2024
4 meses
Business Developer & Executive Assistant
sept, 2023 - feb, 2024
5 meses
Greentech United
sept, 2023 - feb, 2024
5 meses
- Client re-engagement emails and calls - Email outreach to potential B2B clients - Market research - Supplier onboarding - Contractor outreach - Contractor onboarding - Client Relationship Management - Client scoping calls - Calendar management - Inbox management - Workflow and process building - Conference organization and management
sept, 2023 - feb, 2024
5 meses
Business Developer
may, 2022 - oct, 2023
1 año, 5 meses
Pro Housekeepers
may, 2022 - oct, 2023
1 año, 5 meses
- Cold Calling (outbound communications) - Email outreach to potential B2B clients - Market research -Vendor management - Contractor outreach - Contractor onboarding - Client onboarding - Take care of inbound calls from regular customers - Make client quotations - Send proposals to B2B clients
may, 2022 - oct, 2023
1 año, 5 meses
Educación
Centro Universitário Anhangüera
2015 - 2017
2 años
Graduated
Bandera de
Brazil
2015 - 2017
2 años
Calificaciones
English Certified
2014
Wizard University
Proficiency in english
2014
Certificaciones
Brazilian Portuguese - Level 1
Brazilian Portuguese
US English - Level 1
US English
Verificaciones
A tiempo
100 %
Dentro del presupuesto
100 %
Aceptar tarifa
100 %
Tasa de recontratación
10 %
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