Hello! I'm Lovelyn, a Social Media Marketing & Automation Specialist with expertise in driving business growth across platforms like email, Facebook, Instagram, LinkedIn, and WhatsApp. I also bring a strong background in Sales and Customer Support, offering a comprehensive approach to digital marketing and customer engagement. EXAMPLE OF HOW I CAN HELP: A client wanted to boost visibility on Facebook and Instagram. After in-depth analysis, I created customized ads, leading to a 30% increase in website traffic, 40% more engagement, and a 25% rise in sales in just one month. WHAT I PROVIDE: Social Media Automation & Management: Platforms: Facebook, LinkedIn, Instagram, WhatsApp Tools: ManyChat (automation), Buffer, Hootsuite, SocialBee I automate messages, manage content calendars, and engage your audience to save time and boost interaction. Branding & Consistency: Brand Identity: Helping businesses create clear, recognizable brand visuals and messaging. Brand Consistency: Ensuring a unified tone and imagery across platforms to build trust. Platform Optimization: Optimizing profiles for better discoverability and engagement. Email Campaigns: Platforms: ActiveCampaign, ConvertKit, Mailchimp I create effective email sequences that convert leads, nurture relationships, and drive loyalty. Ad Campaigns & Analytics: Tools: Facebook Ads Manager, Google Ads, SEMrush I design targeted ad campaigns to maximize ROI and reach the ideal audience. SEO & SEM: Tools: Moz, Ahrefs, Google Search Console I manage keyword research, on-page, and off-page SEO to boost visibility and performance. Content Creation & Graphic Design: Tools: Canva, Adobe Photoshop, Illustrator I create compelling visuals for ads, social media posts, and email campaigns. Sales Strategy & Customer Support: Sales Expertise: I assist businesses in driving sales through effective outreach, lead conversion strategies, and relationship management. Customer Support: With strong experience in customer service, I provide exceptional support through live chat, phone, and email, ensuring customer satisfaction and retention. I also streamline support processes using tools like HubSpot and Gorgias. RESULTS: Ads: Reduced CPC by 20%, increased engagement by 50%. Branding: Improved brand recognition and engagement by 20%. Social Media: Increased followers by 40%, enhancing platform visibility. Graphics: Boosted conversions by 30% with impactful visuals. Email Automation: Increased sales by 15% with automated workflows. Sales: Helped clients boost conversion rates and lead quality. Customer Support: Enhanced customer satisfaction and retention with streamlined processes. I’m passionate about delivering results that drive growth. Whether you need social media optimization, automated marketing, customer support solutions, or a strong sales strategy, I’m here to help you achieve your goals. Let’s discuss how I can support your business. Send me a message or click the invite button!