Kundenservice Jobs

Nachfolgend suchen wir einen Service Desk Agent (gn) mit den untenstehenden Kenntnissen für einen Kunden aus Frankfurt. Aufgaben: • 1½ - 2nd Level Support für ca. 570 Anwender, mit Schwerpunkt auf der Lösung von Problemen bereits beim Erstkontakt. • Microsoft-Cloud-Umgebung: • Support und Verwaltung von mobilen Endgeräten (iOS/Android) über Intune Mobile Device Management. • Verwaltung von Berechtigungen in Azure und SharePoint/OneDrive (z. B. Onboarding und Offboarding, Berechtigungsmanagement). • Microsoft Teams-Support: Fehlerbehebung und Konfigurationsunterstützung. • Softwareverteilung: Einsatz von Matrix42 für Deployment- und Update-Prozesse. • Windows 11: Fehlerbehebung und Support für das ...

*** HIRING!! (2 slots only) *** Work Remotely? FULLY REMOTE Job Role: CUSTOMER SERVICE - TECHNICAL SUPPORT (Phone support) Work Hours: 8AM - 5PM US EST Schedule: Monday to Friday Work Duration: Long term Commission Based Only? NO Salary range in PHP: 50k/month / Negotiable. *** Important instructions: Please send your resume only to the email address provided below. If you reach out via any other channel, your application will not be considered. Kindly follow the format provided. If the format is not followed, your application will not be considered. Email Subject line: PHONE TECHNICAL SUPPORT Email Body: Please include a brief introduction stating the company and the position you are applying for. Make sure to personalize your message for this post, rather than using an AI-generated r...

I'm looking for a talented appointment setter to help schedule consultations in the education sector. The main responsibility will be setting these appointments over the phone. You will be responsible for calling our inbound leads and encouraging them to book a discovery call with our sales team, we will give you access to our calling system and database and you will be expected to be calling a minimum of 100 dials a day Must Have Skills: - Excellent communication skills - Experience in appointment setting, particularly in the education sector - Proficiency in telemarketing - Must speak perfect english as our clients are english speaking Experience: - Prior roles in consultation scheduling or similar fields - Proven track record in sales or customer service Your task will be cruc...

We are looking for two professional call center operators to handle inbound and outbound calls for our e-commerce business. The operators will manage customer queries, provide assistance, and follow up on abandoned carts. The ideal candidates will have excellent English communication skills, experience with CRM systems, and the ability to follow scripts and repetitive workflows. This is a full-time role requiring 40 hours per week per operator with working hours from 10 AM to 6 PM EST. Training and call scripts will be provided. Bullet Points: Handle ~50 inbound calls/day. Conduct ~30 outbound follow-up calls/day for abandoned carts. Ensure excellent customer service and satisfaction. Work hours: 10 AM to 6 PM EST, Monday–Friday (40 hours/week). Proficient in English (written and v...

I'm in need of a fluent English speaker with no accent to make calls through VOIP to leads who have already expressed interest. You will be following a script that I provide. An average call lasts about 10 minutes. We can start from $10 per call.

I'm in need of a Virtual Assistant to help with remote admin tasks. This role primarily involves data entry of customer information and some spreadsheet work. The ideal candidate must have an intermediate understanding of Microsoft Excel, as tasks will include the use of pivot tables and advanced functions. Additionally, the assistant will be tasked with managing my email. Back Office Support.

I'm looking for a freelancer to attend a conference in Las Vegas on my behalf. The primary goal of this assignment is to network with potential clients. Your responsibilities will include representing my company and establishing connections that could lead to future business opportunities. We are looking for a local freelancer of “Las Vegas” , who can attend a conference on behalf of our company . We will provide you Hall ticket and our visiting cards and all .The conference is a premium conference ,it will be organized in a five star hotel (Caesars Forum Las Vegas) , they will arrange lunch and evening time party and all too. You have to join their as our executive, Make the presence of our company over there. You have to exchange the card with all the exhibitors who ha...

I'm in need of a reliable and efficient virtual assistant to help me with online job applications. Payment will be made per job application submitted. Your tasks will revolve around: • Finding suitable job postings in the finance industry, specifically for entry-level roles. • Filling out and submitting online applications on my behalf. • Keeping track of all job applications submitted. The ideal assistant should have: • Proficiency in navigating online job platforms. • Knowledge and understanding of the finance industry and entry-level roles. • Excellent attention to detail to accurately represent my credentials. • Strong organizational skills to keep track of the applications. • Prior experience in virtual support or HR would be a plus. I...

I'm looking for skilled telecallers focused on B2B lead generation within the auto parts industry. Your primary goal will be to identify potential business clients and generate leads for our company. Ideal Skills and Experience: - Proven experience in telecalling, specifically in B2B - Familiarity with the auto parts industry - Excellent communication and persuasion skills - Ability to handle rejection and stay motivated - Proficient in lead generation techniques Your role will be vital in driving our business growth. Looking forward to your proposals.

I'm in need of a personal assistant based in Costa Rica. My current task involves ordering furniture from Facebook Marketplace. Key Tasks: - Ordering items from Facebook Marketplace - Potentially arranging delivery for furniture The ideal candidate would be a native who understands the local marketplace and can help me with making orders. Initially, my focus is on furniture, but other items may come into play as well. Experience with Facebook Marketplace, local delivery services, and a good understanding of value for money would be highly advantageous. Skills Required: - Excellent communication skills - Familiarity with Facebook Marketplace - Good understanding of furniture value - Potential logistics coordination Your assistance will be invaluable in helping me settle into my n...

I'm seeking a full-time virtual assistant based in the Philippines with expert-level experience to manage my Facebook Marketplace tasks. Your primary responsibilities will include: - Responding to inquiries: You'll need to communicate promptly and professionally with potential buyers. - Managing sales and orders: This involves tracking transactions, coordinating shipping, and resolving any issues that might arise. Skills: - Bulk accounts management on facebook -Familiar with facebook marketplace buy and sale -Good at price negotiation -English proficiency -Anti detect browser usage -Familiar with mobile phone basics -Can learn and use automation tools ETC Monthly Salary: $150 per month You'll have commissions based on sales volume

I'm looking for an expert to assist with migrating our email solution from an on-premises Exchange to Office 365. Key Requirements: - Migration of over 200 mailboxes - Transferring of contacts and calendars alongside emails - Ensuring minimal downtime during the transition Ideal Skills and Experience: - Proven experience with Office 365 migrations - Proficiency in handling large scale email migrations - Expertise in data transfer including contacts and calendars - Excellent troubleshooting skills to handle potential issues during the migration process

¡Buscamos un/a Freelance Customer Service Representative! ¿Te apasiona ayudar a los demás? ¿Tienes un nivel avanzado de inglés? ¡Queremos trabajar contigo! ¿Qué harás? - Brindarás soporte a los clientes de nuestras marcas de e-commerce. - Resolverás consultas a través de chat, correo electrónico y/o teléfono. - Proporcionarás soluciones adecuadas de forma amable y eficiente. - Trabajarás tanto en castellano como en inglés. ¿Qué buscamos? - Nivel avanzado de inglés (imprescindible). - Ganas de aprender y colaborar en un equipo dinámico. - Experiencia previa en atención al cliente (valorada, pero no obligatoria). - Ubicac...

I'm in need of an experienced appointment setter who can help my company secure meetings with businesses looking to install EV chargers in their parking spaces. Key Responsibilities: - Cold calling various businesses and commercial properties across the US. - Gathering key information during calls, particularly the decision maker's contact details. - Setting up appointments for potential EV Charger installations. Ideal Qualities: - Prior experience in cold calling in US is a must. - Strong communication skills are essential to convey our business proposition effectively. - While not necessary, knowledge about EV chargers would be an added advantage. Your role is critical to our business expansion in the EV charging installation sector. We are offering a pay-per-mee...

I am seeking connections with individuals experienced in the heavy industry sector to facilitate partnerships with manufacturing companies worldwide. I have ready projects for slitting and cutting lines for steel services in heavy industry factories, and I'm looking to invest in expanding these into the international market. - Your role would be to connect me with potential investing businesses or manufacturers interested in these projects. - You may work on a project basis or with complete turnkey installations. - A commission will be provided for each successful business deal. Ideal candidates should have: - A strong network within the manufacturing sector. - Knowledge or connections in the heavy industry. - Experience in facilitating international business partnerships.

I'm seeking an Executive Assistant to manage my client inquiries over calls, with an intermediate understanding of the seafood industry. Your primary focus will be handling calls with potential clients, ensuring timely responses and nurturing relationships over the phone. Key Responsibilities: - Handling client calls - Nurturing client relationships - Ensuring timely responses Requirements: - Intermediate understanding of the seafood industry - Fluent in Vietnamese and English - Chinese speaking is a plus Ideal skills and experience: - Strong background in Customer Service - Experience in managing client relationships - Understanding of the seafood industry

Se precisa de un comercial para la venta de nuestro producto, innovador y patentado, encargado de mejorar las reseñas de cualquier negocio (algo que está en tendencia). Se precisan más detalles en el documento adjunto.

I'm seeking a proactive telecaller based in Thane to assist with outbound calls. The primary focus of these calls will be promoting our services and driving sales. Key Responsibilities: - Initiating outbound calls to potential customers - Promoting our range of services - Striving to meet sales targets Ideal Skills: - Excellent communication skills - Persuasive and goal-oriented - Previous experience in telecalling, particularly in sales and services, is highly beneficial.

Estamos en busca de un/a experto/a en ventas para colaborar con nuestra empresa de productos de consumo masivo. Si tienes experiencia en ventas y te apasiona conectar con personas para ofrecer productos esenciales y de alta rotación, ¡esta oportunidad es para ti! ¿Qué ofrecemos? Comisiones atractivas por cada venta realizada. Flexibilidad para trabajar desde cualquier lugar. Oportunidad de crecimiento dentro de nuestro equipo. Capacitación inicial sobre nuestros productos para que conozcas su valor y beneficios. Responsabilidades: Promocionar y vender nuestros productos de consumo masivo de manera efectiva. Gestionar clientes potenciales y cerrar ventas. Ofrecer atención personalizada a los clientes y resolver sus dudas. Requisitos: Experiencia ...

I require an experienced professional to manage a team handling refund calls for my Walmart store. We've been experiencing a significant number of lost packages, leading to considerable financial loss. This project involves recruiting and overseeing employees who will handle these calls. Key Responsibilities: - Handle refund calls: The primary task of the recruited employees will be to manage calls regarding refunds. - Organize calls and distribute payments: I need someone to manually assign calls to employees and oversee the distribution of payments. - Track and report call outcomes: It’s also important to monitor and report the results of the calls. Ideal Skills and Experience: - Good communication skills: Employees must be able to communicate effectively with customers. - ...

I'm in need of a dynamic and creative Online Assistant to support me with a variety of essential tasks on a daily basis. Key Responsibilities: - Email management: Organizing and responding to emails - Data entry: Inputting and maintaining data - Scheduling and calendar management: Keeping track of appointments and deadlines Required Skills and Experience: - Proficiency in Microsoft Office Suite - Prior experience in a similar role is preferred - Strong organizational skills - Excellent communication skills Please note, tasks will need to be completed on a daily basis.

I am seeking a dedicated customer support professional to assist with handling customer inquiries and answering calls. The role primarily involves: - Managing phone and email interactions with customers. - Providing general customer service in a technology-focused environment. The ideal candidate should have: - Excellent communication skills. - Experience in customer support, specifically within the tech industry. - Ability to handle inquiries with professionalism and empathy.

I'm in the process of establishing a team for my Business Support Services company and I need a skilled and dedicated group of professionals to help with this. Team Roles: - Administrative Assistant: This individual will be responsible for scheduling and calendar management, office supply management, and email correspondence. - Customer Support Specialist: I need someone who can handle customer inquiries, troubleshoot technical issues, and manage customer accounts. - Data Entry Clerk: This person's role will be critical in ensuring our data is accurately recorded and easily accessible. Ideal Skills and Experience: - Previous experience in a business support services role is highly desirable. - Strong communication skills. - Proficiency in data entry. - Problem-solving skills f...

Bahis şirketinde çalışmak üzere çağrı merkezi departmanına personel alınacaktır. Çağrı Merkezi personeli görev tanımı; markanın müşterilerini veya potansiyel müşterilerini bir bilgisayar üzerinden mikrofonlu kulaklık aracılığıyla arayarak satış yapmak veya ihtiyaçlarına destek sunmak. Uzaktan çalışma modeliyle çalışmaktayız. Başvuru için aşağıdaki formu doldurmak zorunludur. Call center için; mesai saati günde 8 saattir. Tek vardiya mevcuttur, giriş çıkış saatleri sabittir. Maaşa ek olarak her ay artan primler de dahil edilmektedir.

Tengo experiencia en auxiliar administrativo. Recepción de llamadas , emails, asesoría , conocimiento en office , Excel , Word entre otro. Conocimiento en programas de inventario . Resolución de problemas y pqr

I'm in need of a dedicated virtual assistant, preferably from an agency, to help qualify leads for our used car sales. The work hours will be from 8am to 9pm UK time, which may require coordination across time zones. Key Responsibilities: - Qualifying leads on our CRM with a provided script - Utilizing our ChatGPT service for assistance - Collaborating with real staff when encountering difficulties Training and Support: - Comprehensive training will be provided to ensure you are equipped for the role - Regular and ongoing service required Ideal Candidate: - Experience in the motor trade is a significant advantage - Excellent customer service skills - Proficiency with CRM systems is a plus, but not mandatory as training will be provided

I'm looking for an expert to assist with migrating our email solution from an on-premises Exchange to Office 365. Key Requirements: - Migration of over 200 mailboxes - Transferring of contacts and calendars alongside emails - Ensuring minimal downtime during the transition Ideal Skills and Experience: - Proven experience with Office 365 migrations - Proficiency in handling large scale email migrations - Expertise in data transfer including contacts and calendars - Excellent troubleshooting skills to handle potential issues during the migration process

I'm looking for an expert to assist with migrating our email solution from an on-premises Exchange to Office 365. Key Requirements: - Migration of over 200 mailboxes - Transferring of contacts and calendars alongside emails - Ensuring minimal downtime during the transition Ideal Skills and Experience: - Proven experience with Office 365 migrations - Proficiency in handling large scale email migrations - Expertise in data transfer including contacts and calendars - Excellent troubleshooting skills to handle potential issues during the migration process

I'm looking for an expert to assist with migrating our email solution from an on-premises Exchange to Office 365. Key Requirements: - Migration of over 200 mailboxes - Transferring of contacts and calendars alongside emails - Ensuring minimal downtime during the transition Ideal Skills and Experience: - Proven experience with Office 365 migrations - Proficiency in handling large scale email migrations - Expertise in data transfer including contacts and calendars - Excellent troubleshooting skills to handle potential issues during the migration process

I'm looking for an expert to assist with migrating our email solution from an on-premises Exchange to Office 365. Key Requirements: - Migration of over 200 mailboxes - Transferring of contacts and calendars alongside emails - Ensuring minimal downtime during the transition Ideal Skills and Experience: - Proven experience with Office 365 migrations - Proficiency in handling large scale email migrations - Expertise in data transfer including contacts and calendars - Excellent troubleshooting skills to handle potential issues during the migration process

I'm seeking a seasoned virtual event planning assistant to help orchestrate a non-profit fundraiser. Key Responsibilities: - Securing an indoor venue suitable for a fundraiser - Promoting the event to ensure good attendance - Handling various administrative tasks, such as scheduling and coordinating meetings and managing email communications Ideal Skills: - Prior experience in event planning, particularly for non-profit fundraisers - Strong promotional skills - Excellent administrative capabilities - Proficiency in managing email communications - Good venue sourcing and negotiation skills

We are seeking a proactive individual to identify potential customers online through platforms like Google and social media channels. The ideal candidate will be responsible for reaching out to these prospects via email to establish initial contact and promote our services. This role requires strong communication skills and the ability to engage with new leads effectively. If you have a knack for internet research and possess excellent outreach capabilities, we want to hear from you! Other potential skills and requirements will be discussed as we proceed.

Sou proprietário de 4 faculdades no Mato Grosso. Tenho um funil de interessados muito grande que minha equipe não da tempo de entrar em contato. Preciso de freelancers que entrem em contato tirem as duvidas e enviem o boleto da matrícula através da nossa plataforma de boletos e CRM. Solicite a documentação atraves da nossa plataforma de whatsapp e agende a aula presencial após o recebimento da taxa de matricula por boleto ou pix. Uma média de 5 ativações dia. Pagamos R$50,00 por ativação. Dou treinamento e as mensagens prontas para whatsapp, a ideia é tornar bem pessoal mandando audio em cima dos textos disponibilizados.

Job Title Virtual Assistant to Manage Scheduling and Client Bookings Position Type Part-Time Working Hours Available between 10 AM and 7 PM EST. Compensation $2–5/hour Job Description We are looking for a reliable and detail-oriented Virtual Assistant to manage scheduling and booking requests for our music and tutoring business. The ideal candidate will have excellent organizational skills, strong communication abilities, and the initiative to handle tasks independently. Responsibilities: Daily Tasks Check and respond to booking requests. Update and maintain the calendar with confirmed appointments. Send appointment reminders to clients. Handle rescheduling or cancellations promptly. Weekly Tasks Review the upcoming week’s schedule for conflicts or gaps. Prioritize boo...

Job Title Virtual Assistant to Manage Scheduling and Client Bookings Position Type Part-Time Working Hours Available between 10 AM and 7 PM EST. Compensation $2–5/hour Job Description We are looking for a reliable and detail-oriented Virtual Assistant to manage scheduling and booking requests for our music and tutoring business. The ideal candidate will have excellent organizational skills, strong communication abilities, and the initiative to handle tasks independently. Responsibilities: Daily Tasks Check and respond to booking requests. Update and maintain the calendar with confirmed appointments. Send appointment reminders to clients. Handle rescheduling or cancellations promptly. Weekly Tasks Review the upcoming week’s schedule for conflicts or gaps. Prioritize boo...

I'm looking for an expert to assist with migrating our email solution from an on-premises Exchange to Office 365. Key Requirements: - Migration of over 200 mailboxes - Transferring of contacts and calendars alongside emails - Ensuring minimal downtime during the transition Ideal Skills and Experience: - Proven experience with Office 365 migrations - Proficiency in handling large scale email migrations - Expertise in data transfer including contacts and calendars - Excellent troubleshooting skills to handle potential issues during the migration process

Are you looking for a dynamic role with flexible hours and no cold calling? We have the perfect opportunity for you! We are seeking a Bilingual Customer Support Specialist (French & English), with experience in Sales or Customer Service, who can handle both inbound and outbound phone inquiries. The main focus of these calls will be providing product information, transfer calls to the appropriate team members, and to schedule appointments for our salespeople. About the Role: No cold calling: You will handle incoming calls and follow up with customers who have requested moving information through our website. Your main responsibility will be to schedule appointments in the seller’s calendar, enabling them to assess the volume of goods to be moved efficiently. Why Join Us? Flexib...

I am in need of a freelancer to provide phone support for my customer service needs in ROMANIAN. Skills and Experience: - General customer service skills are sufficient, industry-specific knowledge is not required. - The freelancer should be fluent in ROMANIAN and have excellent communication skills. - Previous experience in customer service is desired. - The freelancer should be able to handle phone inquiries and provide assistance to customers. - The expected workload is cca 1-3 hours / day, every working day is needed. Important: Part-time job: every work day, somewhen (when it fist you) between 9am and 6pm CET, you’d have to: • you have to call the fresh orders, who just bought something in our client's web shop, reach them and tell them we’re thankful fo...

Looking for virtual assistant in Chennai

Tengo experiencia en auxiliar administrativo. Recepción de llamadas , emails, asesoría , conocimiento en office , Excel , Word entre otro. Conocimiento en programas de inventario . Resolución de problemas y pqr

I'm in need of a proficient Contact Center agent who can handle customer service inquiries in Polish. Key Responsibilities: - Communicate effectively with customers via phone calls and emails. - Solve customer issues with strong problem-solving abilities. Ideal Candidate: - Has excellent communication skills in Polish. - Exhibits strong problem-solving abilities. - Experience in customer service is a must. - Previous experience as a Contact Center agent is preferred.

Hello I am looking for a virtual assistant that can provide different research information as need it, this is an ongoing job. The person most be available to start instantly at any moment i send a request and deliver quickly the work.

We are seeking a highly skilled and experienced CRM Agent to oversee multiple Gorgias accounts for our Shopify stores. As a CRM Agent at our agency, you will be responsible for creating and optimizing rules and macros and answering customer inquiries. This role requires someone who can work flexibly and independently while providing detailed reports on agent performance and key outcomes. Key Responsibilities: Manage and oversee multiple Gorgias accounts for our Shopify stores. Develop, implement, and optimize rules and macros to automate customer service processes. Continuously improve workflows to decrease response times and enhance customer satisfaction. Answer emails, chats, and social media tickets Collaborate with me to identify areas for improvement and implement necessary changes....

Looking for an appoinment setter, will pay per set appointment.

Buscamos un Asistente Administrativo Freelance para brindar soporte en la gestión diaria de nuestra empresa de asesoría. La persona seleccionada será responsable de atender llamadas y mensajes de WhatsApp de nuestros clientes, así como de revisar, modificar y corregir propuestas de facturación en nuestro software contable. Este rol requiere un compromiso de 2-3 horas diarias, con flexibilidad horaria para adaptarse a las necesidades de los clientes y del negocio. Responsabilidades: 1. Atención al cliente: Recibir y responder llamadas y mensajes de WhatsApp de clientes. Proveer información básica, resolver consultas iniciales o redirigir asuntos complejos al equipo correspondiente. 2. Gestión de facturación: Revisar...

I'm looking for a skilled AI specialist who can develop a personal AI assistant for me. The AI's primary functions will include: - Scheduling and reminders: The assistant should be able to keep track of my calendar and remind me of important tasks and appointments. - Email management: The AI should be able to sort, respond to, and manage my emails. - Daily planning: The assistant should help me plan out my day, prioritizing tasks and helping me stay on track. The AI assistant needs to integrate seamlessly with: - My mobile phone - My desktop computer Ideal candidates for this project should have: - Extensive experience in AI development - Prior experience creating personal assistant AI - Excellent understanding of integration with mobile and desktop platforms - Strong communi...

I'm looking for an experienced telesales professional to help generate leads for my immigration consultancy company. Key Responsibilities: - Conduct telesales calls targeting individuals seeking immigration services. - Convey our main message of providing expert immigration consultation. Ideal Skills and Experience: - Proven track record in telesales and lead generation. - Previous experience in the immigration sector is a plus. - Exceptional communication skills and ability to convey complex information simply. - Goal-oriented with a strong drive for customer acquisition. Location East Delhi Only female candidate apply

Job Title: Sales Representative - Outbound Calling (Freight Owner Operators) Location: Remote (USA) Job Type: Full-Time Compensation: Competitive Base Or Commission About Us: We are a rapidly growing logistics company specializing in freight brokerage services. Our mission is to build strong, long-lasting relationships with Freight Owner Operators across the United States. We are seeking a dynamic and results-driven Sales Representative with a strong background in outbound calling and sales to help us expand our network of Owner Operators. Job Description: We are looking for a motivated Sales Representative who thrives in an outbound calling environment. This is an exciting opportunity for a self-starter with a proven track record in outbound sales and a passion for building relationshi...

I'm seeking a male collaborator based in the LATAM for a sensitive project involving proxy work. Key Aspects: - The project revolves around service provision. - Potential skills needed include project collaboration, networking Please note, the nature of the project requires discretion and trust. We will discuss details in depth once a suitable candidate is found.

I'm seeking a male collaborator based in the EU for a sensitive project involving proxy work. Key Aspects: - The project revolves around service provision. - Potential skills needed include project collaboration, networking Please note, the nature of the project requires discretion and trust. We will discuss details in depth once a suitable candidate is found.