I am an experienced IT Engineer L1 with over 2 years of hands-on expertise in the tech industry, currently working with a leading MNC. My skills include data entry, document management, system troubleshooting, and IT support, along with a strong proficiency in tools like Google Docs and various IT software. I offer efficient and accurate data entry services, ensuring high attention to detail and confidentiality, while leveraging my technical background to streamline processes and deliver high-quality results. Whether it’s managing large datasets or providing IT solutions, I bring a solution-oriented approach to every project.
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Zkušenosti
Desktop Engineer L1
úno, 2024 - Současnost
•
10 měsíců, 10 dní
IT Source Global
úno, 2024 - Přítomnost
•
10 měsíců, 10 dní
An IT Engineer / Desktop Engineer L1 (Level 1) is responsible for providing first-line support to end-users, resolving basic hardware and software issues, and escalating more complex problems to higher support levels. This role serves as the initial point of contact for IT support and involves troubleshooting and resolving issues related to desktops, laptops, operating systems, applications, and network connectivity.
Gurgaon, India
úno, 2024 - Současnost
•
10 měsíců, 10 dní
Desktop Support Engineer
lis, 2022 - pro, 2023
•
1 , 1
Mark Technology Pvt Ltd
lis, 2022 - pro, 2023
•
1 , 1
An IT Engineer or Desktop Support Engineer is responsible for providing technical support, troubleshooting, and resolving hardware and software issues for end-users. The role primarily involves handling the day-to-day IT operations, ensuring that desktops, laptops, printers, and other devices are functioning optimally.
Gurgaon, India
lis, 2022 - pro, 2023
•
1 , 1
Kvalifikace
Field Technician Computing And Peripherals
2022
National Skill Development Corporation (Skill India)
I have learned technical things from there like Operating system installation, troubleshooting, Networking, Server, maintaining, and resolving issues within the continually evolving IT infrastructure.
2022
Ověření
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