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As a dedicated bilingual professional with a diverse skill set, I have built a rewarding career in customer service, project management, and paralegal work. My ability to communicate effectively in multiple languages allows me to connect with clients and colleagues from various backgrounds, enhancing customer satisfaction and fostering strong relationships.
I am known for my positive attitude and strong sense of responsibility, which enable me to approach challenges with enthusiasm and determination. My detail-oriented nature ensures that I deliver high-quality results, whether I'm managing multiple projects simultaneously or supporting legal processes as a paralegal.
Demonstrating exceptional multitasking abilities, I thrive in dynamic environments and quickly adapt to new challenges. I am committed to continuous learning and professional growth, allowing me to stay ahead in an ever-evolving landscape. My strong organizational and problem-solving skills make me an asset to any team, and I take pride in my capacity to contribute to successful outcomes.
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Zkušenosti
Paralegal
čvn, 2023 - Současnost
•
1 , 6 měsíců
Stepanian law firm
čvn, 2023 - Přítomnost
•
1 , 6 měsíců
1. Legal Research : Conducting research on legal precedents, statutes, regulation.
2. **Drafting Documents**: Preparing legal documents such as pleadings, motions, briefs, contracts, and discovery requests.
3. Case Management: Assisting in managing case files, organizing documents, and maintaining records to ensure easy access to information.
4.Client Communication*: Interacting with clients to gather information, provide updates on their cases, and assist with inquiries.
New York , United States
čvn, 2023 - Současnost
•
1 , 6 měsíců
Project manager
kvě, 2020 - úno, 2022
•
1 , 9 měsíců
AT&T
kvě, 2020 - úno, 2022
•
1 , 9 měsíců
Interact via phone, email, chat, and conference calls with
management, peers, and customers to gather information,
troubleshoot issues, direct team efforts, and implement
solutions.
Adapt to support new responsibilities, new projects, new
functions, and ad-hoc requests as needed.
Follow up daily/hourly with relevant teams to meet deadlines
for requested projects.
Manage issues, actions, risks, and dependencies, and schedule
and facilitate project meetings.
Ohio , United States
kvě, 2020 - úno, 2022
•
1 , 9 měsíců
Customer service
led, 2019 - kvě, 2020
•
1 , 4 měsíce
Time life
led, 2019 - kvě, 2020
•
1 , 4 měsíce
1. **Customer Assistance**: Answering inbound calls and responding to customer inquiries regarding products, services, and orders.
2. **Order Processing**: Assisting customers with placing, modifying, or canceling orders, and ensuring accurate order entry into the system.
3. **Product Knowledge**: Providing detailed information about Time Life’s offerings, including music collections, books, and promotional materials.
4. **Billing and Payments
Ohio , United States
led, 2019 - kvě, 2020
•
1 , 4 měsíce
Vzdělání
Corporación Unificada Nacional de Educación Superior
2018 - 2023
•
5 roků
Hotel management and tourism
Colombia
2018 - 2023
•
5 roků
Institución Universitaria Colombo-Americana
2022 - 2022
English
Colombia
2022 - 2022
Universidad Técnica Privada Cosmos
2020 - 2020
Tendencias del turismo
Bolivia
2020 - 2020
Ověření
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