Voice & Accent Trainer

1. Conducting effective voice and accent neutralization & Culture trainings for NHTs & On Floor Associates. 2. Conducting training on other skills HR Shared Service 3. Floor Support Training/Call Monitoring & Feedback. 4. Conduct Voice profiling for New Hire candidates (Walk In Interviews, Vendor Drives & Telephonic Interviews). 5. Conducting Behavioural Training Expectations and Key Areas of Responsibility What are the expectations, essential duties and responsibilities of this position as it relates to your department goals 6. 3. Floor Support Training/Call Monitoring & Feedback 7. New Hire Voice and Accent & Culture Training As per Hiring Plan , Refresher Training Voice and Accent, Customer Service, Sales Skills As per Training Plan , Call Monitoring & Feedback on Language