Remote M365 Expert
$10-12 USD / hod.
Job Title: M365 Expert
Location: ANY
Employment Type: REMOTE
Overview:
As a Tier 3 M365 Expert, you will be responsible for the architecture, migration, security, and administration of Microsoft 365 services at an advanced level. This role is essential for supporting complex infrastructure, ensuring the highest level of security, availability, and performance across M365 environments. You will serve as the primary escalation point for troubleshooting and supporting issues, driving continuous improvement and providing subject matter expertise across various M365 domains.
Detailed Responsibilities:
Microsoft 365:
• Overall Management & Strategy:
o Act as a Microsoft 365 Subject Matter Expert (SME), overseeing and supporting the full lifecycle of M365 services across the organization.
o Advise on best practices for configuring, managing, and optimizing the Microsoft 365 platform to meet business needs.
o Lead design and architecture discussions to implement new features, updates, and upgrades for M365 services.
M365 Migration (On-Premises, Cloud, Hybrid):
• Planning & Execution of Migrations:
o Lead detailed planning for migrating to M365 from on-premises, cloud, or hybrid environments.
o Perform readiness assessments, risk assessments, and gap analyses prior to migrations.
o Develop migration roadmaps and timelines that minimize business impact.
o Execute migration tasks such as mailbox migrations (from Exchange or other platforms), SharePoint migrations, and user data migration.
o Troubleshoot migration issues such as identity sync errors, DNS configurations, and email routing issues.
o Collaborate with network, infrastructure, and application teams to ensure a smooth transition to the M365 environment.
Office 365:
• Administration & Troubleshooting:
o Manage Exchange Online, Microsoft Teams, OneDrive for Business, and other Office 365 services.
o Configure mail flow rules, retention policies, spam filters, DLP and shared mailboxes in Exchange Online.
o Optimize Teams configuration, including meeting policies, security settings, and integrations with third-party apps.
o Handle OneDrive for Business configurations, access permissions, and data recovery.
o Monitor service health and proactively address performance or service-related issues.
o Serve as an escalation point for complex issues involving Office 365 services.
SharePoint:
• Design, Deployment & Management:
o Lead the architecture and implementation of SharePoint Online environments, including site collections, document libraries, workflows, and permissions.
o Collaborate with business units to gather requirements for SharePoint-based solutions (e.g., intranet, document management).
o Manage SharePoint Online features like sharing policies, external user collaboration, and hub sites.
o Troubleshoot SharePoint Online sync issues, access permissions, and performance bottlenecks.
o Customize SharePoint Online using PowerShell or other tools to meet specific business needs.
Security (Microsoft 365 & Windows Defender):
• Advanced Security Management:
o Implement M365 security features such as Conditional Access policies, Data Loss Prevention (DLP), and Multi-factor Authentication (MFA).
o Deploy and manage Azure Information Protection (AIP) and Microsoft Defender for Identity.
o Manage compliance policies, insider risk management, and alert configurations.
o Oversee threat protection, secure score monitoring, and incident response for the M365 environment.
o Continuously evaluate and enhance M365 security posture in line with evolving cybersecurity threats.
Intune SME:
• Device and Application Management:
o Configure and manage device compliance policies, application protection policies, and conditional access rules in Microsoft Intune.
o Deploy software packages and updates to managed devices using Intune.
o Troubleshoot mobile device management (MDM) and mobile application management (MAM) issues.
o Secure personal and corporate devices through Intune’s Mobile Threat Defense integration.
o Design and manage end-user onboarding and offboarding processes for devices and apps.
PowerApps and Power Platform:
• Business Process Automation & Application Development:
o Lead the design, development, and deployment of business applications using PowerApps and Power Automate.
o Integrate PowerApps solutions with data sources like SharePoint, SQL databases, and third-party APIs.
o Develop and optimize workflows in Power Automate to automate repetitive tasks.
o Provide guidance and support to business units on how to leverage Power Platform for process automation and reporting.
o Troubleshoot performance issues, errors, or logic failures within PowerApps and Power Automate solutions.
ENTRA ID:
• Identity & Access Management:
o Manage ENTRA ID, including user provisioning, groups, roles, and administrative units.
o Implement role-based access control (RBAC) and least-privilege access to protect sensitive resources.
o Configure and maintain single sign-on (SSO) and federation with third-party services.
o Design and implement identity protection strategies, including password less authentication and conditional access policies.
o Monitor Azure AD health, address synchronization issues (AD Connect), and manage directory trust relationships.
o App integration and deployment
o Third party app integration with Entra ID
Windows Defender:
• Endpoint Security Management:
o Deploy and manage Microsoft Defender for Endpoint to protect devices across the organization.
o Investigate and respond to security alerts and incidents detected by Microsoft Defender.
o Configure threat protection policies, endpoint detection, and response (EDR) capabilities.
o Monitor security reports and address vulnerabilities identified by Defender for Endpoint.
Troubleshooting & Tier 3 Escalation Support:
• Escalated Issue Resolution:
o Serve as the final escalation point for complex or critical issues affecting Microsoft 365 services.
o Collaborate with support teams to identify root causes and implement permanent fixes for recurring issues.
o Use advanced troubleshooting techniques, including log analysis, PowerShell scripting, and deep-dive diagnostics.
o Engage with Microsoft Premier Support as needed to resolve vendor-related issues.
Documentation & Continuous Improvement:
• Knowledge Sharing & Process Optimization:
o Maintain comprehensive documentation of M365 architecture, configurations, troubleshooting steps, and best practices.
o Conduct training sessions for internal teams to elevate their knowledge of M365 services and troubleshooting procedures.
o Evaluate emerging M365 features, services, and tools, and recommend their adoption where appropriate.
o Propose improvements to security, performance, and functionality to continuously optimize the M365 environment.
________________________________________
Qualifications:
• Experience:
o 5+ years of hands-on experience with M365 technologies in a large-scale enterprise environment.
o Proven experience in leading M365 migrations (on-prem, hybrid, cloud) and supporting complex deployments.
o Extensive experience with ENTRA ID, Office 365, SharePoint, Intune, PowerApps, and Microsoft Defender.
o Good Hands on Experience with Active Directory, DNS, Exchange Server, File Servers, etc.
• Certifications (Preferred):
o MS-100, MS-101, AZ-104, MD-100, MD-101, or other relevant Microsoft certifications.
• Technical Skills:
o Advanced PowerShell scripting.
o Familiarity with Active Directory Federation Services (ADFS), Microsoft Graph API, and other M365 automation tools.
Identifikační číslo projektu: #38993700
O projektu
9 Freelnceři na váš projekt zveřejňují nabídky v průměru $15/hod.
With a track record of more than 10 years in the IT industry, I am a versatile and reliable practitioner who can give your organization the Microsoft 365 expertise it needs. In previous roles, I have administered netwo Další
With over a decade of experience as a Network, Cybersecurity, VoIP and System Engineer, I come equipped with the skills and know-how needed to excel as your new M365 Expert. My familiarity with major industry names suc Další
Hi, I can help you on this project. I have more then 2 yrs of experience on Azure AD , Office 365. I am new for this platform so please give me a chance to serve you. Looking forward to hearing you back. Thank yo Další
I have 10+ yrs experience in M365 migration and well planning, designing, implementing the M365 from any other platform. You can reach me selvam dinesh 89 gmail com
Greetings, With over 15 years of experience as a technology and business professional, I am confident that I can help you with M365. I have a deep passion for SharePoint and have worked extensively with all versions, Další
