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Аватарка користувача

Daniel T.

@niellerzki

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5,0
3
3,3
3,3
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Versatile Virtual Assistant / Data Expert / SMM

$6 USD / год.
・
Прапор
Philippines (3:12 пп)
・
На сайті з червня 20, 2017
$6 USD / год.
・
Years of Expertise across Customer Service | Data Analysis | Social Media Management I’m enthusiastic to take any job, as long as clear instructions and the necessary resources or training materials are provided. As a persistent and quick learner, I’m fully committed to contribute on your business growth and success! Corporate Roles Held: Fraud Analyst / Collections Specialist / Healthcare Advocate / Escalations Expert / Quality Analyst / Data Analysis Freelancing Skills: • Data Analysis (Data Entry / Research / Proofreading / Copywriting) • Virtual Assistance / Customer Service (Lead Generation / Appointment Setting / Call Handling / Email Marketing / General Inquiries) • Social Media Managing (Content Creation / Scheduled Post / Advertising / Graphic/Video Editing Proficient With: • Transcription / Subtitles / Caption • Customer Service (Inbound Calls / Outbound Calls / Chat / Email Support) • Call Center / Customer Service Tools (RingCentral, RemotePC, Zendesk, Salesforce, etc.) • Google Workspace & Microsoft Office Tools (Document / Spreadsheets / Forms / Slideshows) Portfolio: [login to view URL]
Верифікації
Вчасно
100%
В межах бюджету
100%
Рейтинг прийняття
100%
Рейтинг повторного найняття
33%
Freelancer Customer Support Specialists Philippines
Переглянути всіх Customer Support Specialists в Philippines

Портфоліо

Портфоліо

12372629
Hi! I bring years of experience in customer service, data analysis, and social media management to support your needs. I’ve worked in collections, insurance, finance, and quality roles, and as a freelancer, I’ve handled tasks like virtual assistance, data entry, and managing social media for businesses like yours. I’m excited to help you with any job, as long as you provide clear instructions and resources. I’m a fast learner who’s committed to giving my best to help your business grow. While I’m not an expert, you can count on me to be dependable, reliable, and always ensure the job gets done right.
Self Introduction Sample Recording
Self Introduction Sample Recording
12384703
I will help you reach more customers through Facebook Ads. I know how to use Facebook’s tools to find the right people for your business. We’ll create eye-catching ads that will make people click and buy. I’ll work with you to make sure your ads get the best results.
FB Ads Campaign
I will help you reach more customers through Facebook Ads. I know how to use Facebook’s tools to find the right people for your business. We’ll create eye-catching ads that will make people click and buy. I’ll work with you to make sure your ads get the best results.
FB Ads Campaign
I will help you reach more customers through Facebook Ads. I know how to use Facebook’s tools to find the right people for your business. We’ll create eye-catching ads that will make people click and buy. I’ll work with you to make sure your ads get the best results.
FB Ads Campaign
I will help you reach more customers through Facebook Ads. I know how to use Facebook’s tools to find the right people for your business. We’ll create eye-catching ads that will make people click and buy. I’ll work with you to make sure your ads get the best results.
FB Ads Campaign
I will help you reach more customers through Facebook Ads. I know how to use Facebook’s tools to find the right people for your business. We’ll create eye-catching ads that will make people click and buy. I’ll work with you to make sure your ads get the best results.
FB Ads Campaign
12354055
I worked on lead generation for my client, focusing on turning inquiries into qualified leads and setting up appointments. Utilized social media platforms and CRM tools to establish rapport and qualify the leads.
Lead Generation
I worked on lead generation for my client, focusing on turning inquiries into qualified leads and setting up appointments. Utilized social media platforms and CRM tools to establish rapport and qualify the leads.
Lead Generation
I worked on lead generation for my client, focusing on turning inquiries into qualified leads and setting up appointments. Utilized social media platforms and CRM tools to establish rapport and qualify the leads.
Lead Generation
12354074
I engage with numerous inquiries, guiding the conversation to qualify them and set appointments. I schedule the date and time for their meetings.
Appointment Setting
I engage with numerous inquiries, guiding the conversation to qualify them and set appointments. I schedule the date and time for their meetings.
Appointment Setting
12354068
Hello! With experience in customer service and lead generation, I’m confident in managing inbound and outbound tasks like handling inquiries, processing payments, and updating accounts. I thrive in fast-paced environments and deliver excellent support through phone, online, and text. View my portfolio here: https://www.freelancer.com/portfolio-items/9734984-customer-service-call-handling. I have a strong command in: virtual assistant phone support customer service customer support crm call center I look forward to contributing to your team’s success!
Customer Service / Call Handling
Hello! With experience in customer service and lead generation, I’m confident in managing inbound and outbound tasks like handling inquiries, processing payments, and updating accounts. I thrive in fast-paced environments and deliver excellent support through phone, online, and text. View my portfolio here: https://www.freelancer.com/portfolio-items/9734984-customer-service-call-handling. I have a strong command in: virtual assistant phone support customer service customer support crm call center I look forward to contributing to your team’s success!
Customer Service / Call Handling
12372845
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
12372629
Hi! I bring years of experience in customer service, data analysis, and social media management to support your needs. I’ve worked in collections, insurance, finance, and quality roles, and as a freelancer, I’ve handled tasks like virtual assistance, data entry, and managing social media for businesses like yours. I’m excited to help you with any job, as long as you provide clear instructions and resources. I’m a fast learner who’s committed to giving my best to help your business grow. While I’m not an expert, you can count on me to be dependable, reliable, and always ensure the job gets done right.
Self Introduction Sample Recording
Self Introduction Sample Recording
12384703
I will help you reach more customers through Facebook Ads. I know how to use Facebook’s tools to find the right people for your business. We’ll create eye-catching ads that will make people click and buy. I’ll work with you to make sure your ads get the best results.
FB Ads Campaign
I will help you reach more customers through Facebook Ads. I know how to use Facebook’s tools to find the right people for your business. We’ll create eye-catching ads that will make people click and buy. I’ll work with you to make sure your ads get the best results.
FB Ads Campaign
I will help you reach more customers through Facebook Ads. I know how to use Facebook’s tools to find the right people for your business. We’ll create eye-catching ads that will make people click and buy. I’ll work with you to make sure your ads get the best results.
FB Ads Campaign
I will help you reach more customers through Facebook Ads. I know how to use Facebook’s tools to find the right people for your business. We’ll create eye-catching ads that will make people click and buy. I’ll work with you to make sure your ads get the best results.
FB Ads Campaign
I will help you reach more customers through Facebook Ads. I know how to use Facebook’s tools to find the right people for your business. We’ll create eye-catching ads that will make people click and buy. I’ll work with you to make sure your ads get the best results.
FB Ads Campaign
12354055
I worked on lead generation for my client, focusing on turning inquiries into qualified leads and setting up appointments. Utilized social media platforms and CRM tools to establish rapport and qualify the leads.
Lead Generation
I worked on lead generation for my client, focusing on turning inquiries into qualified leads and setting up appointments. Utilized social media platforms and CRM tools to establish rapport and qualify the leads.
Lead Generation
I worked on lead generation for my client, focusing on turning inquiries into qualified leads and setting up appointments. Utilized social media platforms and CRM tools to establish rapport and qualify the leads.
Lead Generation
12354074
I engage with numerous inquiries, guiding the conversation to qualify them and set appointments. I schedule the date and time for their meetings.
Appointment Setting
I engage with numerous inquiries, guiding the conversation to qualify them and set appointments. I schedule the date and time for their meetings.
Appointment Setting
12354068
Hello! With experience in customer service and lead generation, I’m confident in managing inbound and outbound tasks like handling inquiries, processing payments, and updating accounts. I thrive in fast-paced environments and deliver excellent support through phone, online, and text. View my portfolio here: https://www.freelancer.com/portfolio-items/9734984-customer-service-call-handling. I have a strong command in: virtual assistant phone support customer service customer support crm call center I look forward to contributing to your team’s success!
Customer Service / Call Handling
Hello! With experience in customer service and lead generation, I’m confident in managing inbound and outbound tasks like handling inquiries, processing payments, and updating accounts. I thrive in fast-paced environments and deliver excellent support through phone, online, and text. View my portfolio here: https://www.freelancer.com/portfolio-items/9734984-customer-service-call-handling. I have a strong command in: virtual assistant phone support customer service customer support crm call center I look forward to contributing to your team’s success!
Customer Service / Call Handling
12372845
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
Зміни збережено
5.0 · 3 Reviews
Відгуки
A
1st half transcribed with timecodes • $78 SGD
responsible and diligent
Gtc C.
@ATTTVI
•
Прапор
Singapore, Singapore
•
6 days ago
Поділитися
A
Video Production Support • $12 SGD
Efficient & Impressive
Gtc C.
@ATTTVI
•
Прапор
Singapore, Singapore
•
9 days ago
Поділитися
T
Versatile Virtual Assistant Needed • $390 USD
Great freelancer very punctual, pays attention to detail and completes given tasks. Will be using again. Thanks.
Taunu G.
@tonygotto
•
Прапор
Atlanta, United States
•
1 month ago
Поділитися
Досвід
Data Analyst
січ., 2023 - черв., 2024
•
1 year, 4 months
S&P Global
січ., 2023 - черв., 2024
•
1 year, 4 months
• Produced publication-quality, multi-speaker event transcripts in a team environment, coordinating closely with peers to ensure precise final output. • Proofread and edited work performed by other team members to ensure compliance with client contract SLAs and maintain high production metrics. • Collaborated with Team Leaders and peers to enhance transcription and address challenges in transcription workflow processes.
Прапор
Pasig, Philippines
січ., 2023 - черв., 2024
•
1 year, 4 months
Quality Analyst / Escalations Specialist
груд., 2021 - січ., 2023
•
1 year, 1 month
TaskUs
груд., 2021 - січ., 2023
•
1 year, 1 month
● Managed escalated customer concerns within the financial sector ● Ensured timely resolution while maintaining customer satisfaction ● Conducted thorough quality assurance reviews on financial transactions and processes ● Upheld compliance standards and identified areas for improvement
Прапор
Meycauayan, Philippines
груд., 2021 - січ., 2023
•
1 year, 1 month
Customer Advocate
вер., 2021 - груд., 2022
•
1 year, 3 months
Alorica
вер., 2021 - груд., 2022
•
1 year, 3 months
• Assisted patients with healthcare system navigation and billing concerns while maintaining confidentiality • Educated patients on health and wellness matters • Contributed to team meetings and call calibrations to ensure consistent service • Maintained a positive and professional attitude towards members
Прапор
Pasay, Philippines
вер., 2021 - груд., 2022
•
1 year, 3 months
Кваліфікації
Editing and Proofreading Made Simple
2024
LinkedIn
I hold a LinkedIn certification in "Editing and Proofreading Made Simple," with a focus on transcription. This qualification has strengthened my ability to accurately edit and proofread transcripts, ensuring clarity, grammatical precision, and adherence to formatting guidelines for high-quality final submissions.
2024
Lean Six Sigma White Belt
2022
Ask Lex
I hold a Lean 6 Sigma White Belt certification for Quality Assurance, gained through the Ask Lex PH. This qualification equipped me with foundational knowledge of process improvement methodologies, enabling me to identify inefficiencies and implement solutions that enhance quality and productivity in various operational settings.
2022
TaskUs Quality Analyst
2022
TaskUs
As a Quality Assurance Analyst for over six months in the financial account sector, I audited inbound and outbound calls to ensure compliance with company and regulatory standards. My role involved evaluating agent performance, providing detailed feedback, and identifying areas for improvement to enhance service quality. Through data-driven insights, I helped improve customer interactions, ensuring accuracy and efficiency while maintaining a high standard of service.
2022
Сертифікати
P
Preferred Freelancer Program SLA
Freelancer Orientation
Freelancer Orientation
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