Online customer support jobs armeniaроботи

...Local Spanish Chefs, Local Ukrainian Chefs) • Below space to place additional information, special offers, advertisement • At the bottom of page button (see all), upon pressing shows all options (Chef cards) that are available. Chef Profile • Top left Big face image of Chef (design to easily add MUST TRY sign), on the right three icons: Heart (add to favourites), Text (Access to direct customer to chef in app chat (available only after placing an order)), Share (Availability to share Chef’s profile (Copy as link, automatically to WhatsApp, Telegram, Instagram, Facebook, X,) • Under row listing all kitchens that Chef is cooking. • Below same line scrolling to the right showing Most Popular Dishes, and then according to each type of dish....

I'm looking for someone who knows how to make 3D animations, or something like cartoons, in SFM (not necessary). The action takes place not in the distant future, approximatel...college. and Ryan thought: what should I do now?.. where should I go, what job? I can’t do anything.. and out of sadness he decided to go to a bar, where he met his physics teacher Sam Ramsey, who also worked as a bartender: “hmm, that’s how the meeting is.” Ryan told him the whole situation, they had a heart-to-heart chat, but the physicist’s situation turned out to be no better, he works two jobs, and even then he doesn’t always have enough to live on. and they both decided, for fun and out of desperation, to submit an application on a secret website, to a secre...

Доброго дня! Мене звуть Поліна, я HR навчального центру CyberBionic Systematics! Ми знаходимося у пошуку викладача по C#/.NET. За посиланням Ви можете дізнатися про умови роботи з нами: Коротко про наші переваги: • дистанційне викладання • гнучкий графік • сертифікація Microsoft Буду вдячна за Вашу відповідь, гарного дня!

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Доброго дня, мене звати Іван, я є керівником проекту по розробці Shopify теми, можу запропонувати В...Shopify теми, можу запропонувати Вам постійне навантаження хоч і 40 годин на тиждень, залежить від вашої доступності та кваліфікації. Проект веду на Апворк вже більше 2-х років, можемо працювати по трекеру і тут на Фрілансері. Необхідною умовою є стек HTML/CSS/JS/Shopify Liquid/Git Робота в команді, тепер там лід індус, але заміню з радістю, якщо покажете себе. З повагою, Іван ~0176737ba1218657c8

Привіт, PSbusinesstalent, я звернув увагу на ваш профіль і хотів би запропонувати вам свій проект. Ми можемо обговорити деталі в чаті.

We need to make online store like: , Without content. Also useful filters for specific product characteristics. need online chat Потрібно зробити інтернет магазин на зразок: Без наповнення. Також потрібні фільтри товару за певними характеристиками, онлайн чат

I need a modern and clean website built on Webflow to sell AI SaaS products on a monthly subscription. The site should have three main pages: Home, Pricing, and Product Details. Key Requirements: - Implementation of critical integrations such as Payment Gateways for seamless transactions, Email Marketing Tools for customer communication, and Customer Support Chat for real-time assistance. - A modern and clean design style, focusing on usability and simplicity. Ideal Skills: - Proficient in Webflow with proven experience in building e-commerce and SaaS websites. - Strong understanding of modern web design principles. - Experience with integrating various web tools and platforms. - Ability to create a user-friendly and aesthetically pleasing website.

...the Events and Ticketing field, we are a fast paced moving company and are requiring ongoing Zoho support to drive the company forwards in 2025! We are seeking a skilled professional to implement Sales Automation on our Zoho CRM and integrate it with my WooCommerce platform. We are also looking for someone that can provide ongoing support and development with Zoho and assist with setting up tasks to automate workflows and support marketing activities using Woztell and improve internal business processes using Zoho CRM. Ideally we would like this person to be local to our Liverpool Baltic office so when needed they can come to our offices and see our other business processes to offer support and guidance and best practice to get the most out of our Zoho One...

I'm looking for an e-commerce expert to help me create a small but powerful online store. The store will focus on offering a curated selection of everyday essentials and unique finds. A must for this project is the ability to create a seamless, hassle-free shopping experience. Key Requirements: - E-commerce development experience - Ability to curate product selection - Experience in creating streamlined shopping interfaces - UX/UI design skills would be a plus The ideal candidate would have a background in e-commerce development with a keen eye for product curation and user experience. Your goal will be to create a website that offers quick, easy, and hassle-free shopping for customers who appreciate simplicity and quality.

I'm seeking a skilled web developer to implement crucial accessibility features on my corporate website. This project aims to enhance the user experience for individuals with disabilities, aligning with global standards of web accessibility. Key Requirements: - Implement features that support screen reader usage. - Facilitate keyboard navigation throughout the site. - Adjust color contrast for better visibility. The areas targeted for these enhancements include the homepage, contact page, and service pages. The ideal freelancer for this project should have a strong background in web development, with proven experience in implementing accessibility features on corporate websites. A keen understanding of web accessibility standards and guidelines is crucial for the successful ...

I'm looking for an expert to set up a custom VPN for secure remote access. This VPN should support both desktop computers and mobile devices. Key Requirements: - Configuration of individual profiles for each client. - Implementation of AES-256 level encryption for top-notch security. Ideal candidates for this project should have: - Extensive experience in VPN setup and configuration. - Strong knowledge of AES-256 encryption. - Ability to create individual VPN profiles. Please note, the primary purpose of this VPN is to ensure secure remote access. Bypassing regional restrictions and anonymous browsing are not the main focus of this project.

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...(airport transfers, taxis). Pre-book sunbeds and beach services with interactive maps. Make secure payments via Stripe, PayPal, Apple Pay, and Google Pay. The app must include QR code integration, multi-language support, and real-time availability updates. Additionally, we need support for autonomous kiosks with tablets to provide on-the-spot bookings. Deliverables: Fully functional Android & iOS app. Admin panel for managing listings, bookings, and user data. Deployment to Google Play and App Store. Secure payment gateway integration and QR code support. Budget: $15,000–$20,000 USD (fixed price). Timeline: 3–4 months for the pilot version. Requirements: Experience with Flutter, React Native, or native mobile develop...

...sheep for sale, allow buyers to browse and place orders. Reports: Generate health summaries, sales data, and profitability insights. Tech Requirements: Mobile-friendly application (iOS/Android). Responsive website design. Secure data storage and user management. Push notifications for alerts. Optional Features: AI-based analytics for livestock health and profitability predictions. Multilingual support (e.g., Arabic and English). Deliverables: Mobile application (iOS and Android). Website for owners and buyers. Backend system for data and user management....

I'm seeking a proficient full stack developer to create a dynamic website for displaying products and capturing user feedback. Key Features: - Product Display: The website will showcase products in a carousel view. - User Interaction: Users will be able to create accounts and submit feedback. - Customer Data Collection: The website will gather and store all customer details. - Feedback Data: We need to collect survey responses via a feedback form. Ideal Skills: - Expertise in full stack development. - Experience with creating dynamic websites. - Proficient in implementing user account systems. - Familiarity with designing carousel views. - Ability to set up data collection and storage systems. If you're a qualified developer, I'd love to hear from you.

I am in search of a seasoned...applications. - Tailor the Odoo Sales module to fit our organizational needs. - Conduct a comprehensive business analysis to guarantee effective module deployment. - Design and customize our business documents and reports such as invoices, order planning, product cards, packing lists, proforma invoices, quotations, item codes, and multi-currency statements of accounts. - Provide training and ongoing support to users on Odoo functionalities. The right professional for this project should have extensive experience with Odoo, specifically in customizing the Sales module. Skills in creating custom workflows and fields are crucial, as is the ability to generate a variety of business documents and reports. Prior experience in training users on Odoo is also ...

I am seeking a skilled professional to assist in collecting customer information through various social media platforms, specifically Facebook, Twitter, and Instagram. This project primarily involves: - Analyzing social media interactions to gather relevant customer data - Identifying potential trends and insights from the data - Presenting the findings in a clear and understandable format The ideal candidate will have a deep understanding of social media analytics and data collection techniques, with experience in working with customer information. Proficiency in data analysis tools and excellent communication skills are also critical for this project. Your ability to discern valuable insights from raw data will be crucial to the success of this project.

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...remotely with flexible hours. Maintain a professional LinkedIn profile to represent clients effectively. Requirements To qualify for this role, you should have: An active LinkedIn account with 50-500+ connections. Strong written communication skills and a professional online presence. Reliability, attention to detail, and the ability to follow simple outreach guidelines. While we welcome applicants globally, preference may be given to those in the USA or UK. What We Offer Flexible Work: No fixed hours—work at your convenience. Full Support: Guidance to prepare your LinkedIn profile for outreach success. Compensation: Base pay and potential bonuses for achieving specific outreach goals....

I'm looking for a skilled social media marketer to enhance my brand presence on Facebook and Instagram. The professional will be responsible for strategizing and executing campaigns focusing on increasing brand visibility and fostering customer interaction. Ideal Skills and Experience: - Proven record in managing Facebook and Instagram accounts - Proficiency in creating engaging content - Experience in running targeted ad campaigns - Excellent understanding of social media analytics

I need assistance in preparing and filing one personal injury case and three small claims cases. Details: - Most of the cases will be filed in small claims/justice court, with one in district court for the personal injury case. - I require support in various aspects including legal research, document drafting, case strategy consultation, and settlement negotiation. Ideal Skills: - Proficient in legal research and document drafting. - Experience in strategizing for personal injury and small claims cases. - Skilled in negotiation and settlement discussions. Required Skills: -Fluent in Englsih

Project Overview: We are looking for a skilled development team or freelancer to create a robust and user-friendly B2C Gift Card and Gift Voucher App. The app will enable users to browse, purchase, and manage gift cards through seamless integration with third-party APIs. It will feature a modern UI/UX design, efficient backend architecture, and advanced security measures to deliver an exceptional customer experience. Scope of Work: 1. Key Features • User Registration & Login: OTP-based authentication. • Gift Card Browsing: Categorized and searchable gift card listings with real-time discounts/offers. • Purchase & Delivery: Add-to-cart, instant purchase, and delivery via email/SMS. • Payment Integration: Multiple payment methods (UPI, Credit/Debit Ca...

...am looking to set up a simple, modern and minimalistic Shopify website to sell posters. The site needs to be clean and user-friendly, following the modern and minimalistic style. Key requirements include: - Main Pages: The site should consist of the following pages: Home, Shop, Contact Us, Categories, Product Details, Search, My Account / My Order / Invoices, Help / FAQ - Customer Reviews: I want to integrate a customer review section to foster trust and engagement among potential buyers. Market will be France to start. We will require: - Credit card / Visa / Mastercard regular payment + Paypal + Apple Pay (with Stripe module for example) - Delivery plugins for french delivery options Design will be provided based on a simple Shopify Template. Ideal candidates should ...

...platform should provide personalized practice tests, instant feedback on answers, and comprehensive progress tracking. In addition, an AI-powered speaking practice tool should be incorporated. Key Features: - Personalized study plans for students - AI-powered speaking practice tool - Progress tracking and performance analytics - Admin, tutor, and student portals - AI chatbots for inquiries and support - Mobile app features (finding speaking partners, AI practice) Skills and Experience: - Proficiency in AI and machine learning. - Experience in web development, preferably with educational platforms. - Knowledge of IELTS test structure and requirements will be a plus. - Ability to create user-friendly and interactive interfaces. Please note, the most crucial AI functionality for ...

I need a dedicated social media manager to oversee my Instagram and Facebook ads, primarily with the goal of driving traffic to my website. Key Responsibilities: - Create and manage Instagram image-based content with the purpose of enhancing brand visibility and driving website traffic. - Oversee and optimize Facebook ads to support this goal. Ideal Skills and Experience: - Proven experience in social media management, particularly with Instagram and Facebook. - Strong understanding of driving website traffic through social media. - Proficient in creating and managing image-based content on Instagram. - Excellent analytical skills to monitor and optimize ad performance.

I am in need of an experienced social media specialist. My Facebook ad manager has been suspended for 5 years due to policy violation. Despite contacting Facebook support, they were unable to restore my account. I need someone who can: - Help me decide on the best course of action regarding Facebook accounts. - Set up a new ad for my art commissions. Ideal skills for this project include: - Extensive knowledge of Facebook's advertising policies. - Proven track record in social media consultancy. - Experience in setting up and managing Facebook ads, particularly for art.

I'm looking for a Microsoft BingAds certified individual to help with account creatio...consultation to optimize ad campaigns. - Offer technical assistance as needed. I'm not just looking for a one-time setup; I need ongoing support to navigate the BingAds landscape. Ideally, you would be able to help me with strategizing my ad campaigns and troubleshooting any technical issues that arise. Skills and Experience: - Microsoft BingAds certification is mandatory. - Proven track record in account creation and ad campaign setup. - Excellent performance analysis skills. - Strong strategic planning and technical assistance capabilities. - Experience providing ongoing consultation for BingAds. If you're a BingAds expert with a knack for strategy and technical support...

I need a comprehensive website that allows various rental businesses to list their vehicles for rent. The platform should support all types of vehicles, with a primary focus on cars. Key Features: - Multi-vehicle support: The platform should be able to accommodate listings for cars, bikes, trucks, and other vehicles. - User-friendly interface: It should be easy for rental businesses to post their vehicles and for users to browse through listings. - Robust search functionality: Users should be able to filter searches based on vehicle type, rental rate, location, etc. -The rental businesses will be able to post their vehicles -On the listings, it should include (prices,descriptions,google maps, images, services avaiable in the vehicle, etc) -search by area (google map...

I'm looking to create a website to sell my ebook. I have some ideas about the brand and ...about the brand and style of the site, but I need a professional to bring it all together and make it work flawlessly. The site should include: - Shopping Cart Integration: This is a must. I want customers to be able to easily purchase the ebook. - Customer Reviews: I want to build trust with my audience. A section for customer reviews will help with this. Ideal candidates for this project should have a solid background in eCommerce website development, particularly with shopping cart integrations. Experience with creating sites that showcase customer reviews is a plus. Understanding of brand development and design would also be beneficial, as I have some ideas but would a...

I'ng for a skilled dhajsj visualization expert to help with visualizing my Vika Pluto data. - The dldndn type is flele and can be sales, customer, or operational da. - The main goal is to generate insightful visual representations of the data. Ideal freedhdhr should be proficient in creating clear and engaging visualizmdnsations, with a strong understanding of data interpretation. Experiehshhdjsnce with Vika Pshao is a plus.

I'm in need of a WordPress expert who can customize a pre-existin...showcase our products and services. Key Requirements: - An interactive product gallery: This should be user-friendly and visually appealing to facilitate product exploration. - A Customer testimonials section: This should be strategically placed to enhance credibility and trustworthiness. Design Style: - The site should follow a modern and minimalistic design template. It should be clean, uncluttered, and easy to navigate. Ideal Skills: - Proficiency in WordPress and theme customization - Experience designing interactive galleries - Understanding of modern, minimalistic design principles - Ability to incorporate customer testimonials effectively Please provide examples of previous work that align wi...

I'm in need of a WordPress expert who can customize a pre-existin...showcase our products and services. Key Requirements: - An interactive product gallery: This should be user-friendly and visually appealing to facilitate product exploration. - A Customer testimonials section: This should be strategically placed to enhance credibility and trustworthiness. Design Style: - The site should follow a modern and minimalistic design template. It should be clean, uncluttered, and easy to navigate. Ideal Skills: - Proficiency in WordPress and theme customization - Experience designing interactive galleries - Understanding of modern, minimalistic design principles - Ability to incorporate customer testimonials effectively Please provide examples of previous work that align wi...

I'm seeking a professional live streamer with experience in the online casino industry. The ideal candidate should be able to engage with viewers across various social media platforms. Key Responsibilities : Multi-Platform Streaming : Ability to stream live on Facebook, YouTube, and TikTok at the same time. Streaming live casino games on popular social media platforms. Promoting the streams on various social media channels. Integrating the streaming service with our website. Sensitive Banner Management : Knowledge of how to overlay sensitive banners to prevent your live stream from being banned or flagged. Account Management : Ability to create new accounts for live streaming, with support for boosting your live stream channel to enhance visibility. Setup Expert...

I'm looking for a skilled CS CART developer, specifically one with experience upgrading the Vivashop theme. This project would involve enhancing the current theme based on best practices for...#Project Overview: Upgrade the Vivashop theme to its latest version. The license for the latest version of the theme will be provided. Ensure no existing customizations on the site are compromised during the process. #Support: Provide free support for three months after the completion of the project to address any issues related to the theme upgrade. Key Deliverables: #Summary Test domain set up with the latest theme. Successful upgrade on the test domain with all customizations retained. Seamless installation and functioning of the upgraded theme on the live website. Supp...

...devices (desktops, tablets, and mobile). * Customization: * Implement custom features and functionalities based on specific project requirements. * Integrate third-party APIs and services as needed. * Optimize the project's performance and ensure smooth user interactions. * Troubleshoot and debug any issues that arise during the development process. * Maintenance: * Provide ongoing support and maintenance for the customized project. * Assist with any future updates or modifications. Required Skills: * Strong proficiency in PHP: Extensive experience with PHP frameworks: Php curl (e.g., Laravel, CodeIgniter, Symfony) is highly preferred. * Frontend Development: In-depth knowledge of HTML, CSS, and JavaScript. Experience with front-end frameworks (e.g., Re...

...followers) Brand mentions Customer acquisition cost (CAC) Return on investment (ROI) Tracking tools: Google Analytics Social media analytics platforms CRM systems 6. Team & Roles: Team members: List of individuals involved in the project (e.g., project manager, marketing manager, social media manager, content writer, designer). Roles and responsibilities: Clearly define the role and responsibilities of each team member. 7. Communication & Reporting: Regular communication channels: (e.g., weekly meetings, project management software) Reporting frequency: (e.g., weekly, monthly) Reporting format: (e.g., presentations, dashboards, email reports) Tips for Creating an Effective Brief: Involve all stakeholders: Get input from all relevant departments (e.g., sales, custome...

...predictive models that improve diagnostic accuracy while addressing algorithmic bias. Key Responsibilities: • Mentorship and Guidance: o Provide strategic oversight and mentorship to a team of researchers and developers working on AI-driven health modeling. o Offer expert input on the development and implementation of predictive AI models focused on stress analysis. • Grant Proposal and Compliance Support: o Assist in meeting NIH documentation and reporting requirements. o Ensure alignment with NIH grant policies and ethical AI research standards. • Strategic Development: o Advise on incorporating AI tools into health research, focusing on algorithm fairness and data-driven equity solutions. ________________________________________ Requirements: • ...

...layout of the land, the surrounding area, and the property boundaries. The property dates back to the early 1900s, and is tied the namesake of the mountain. sadly the property was damaged by wildfire in 2007, and subsequently abandoned and semi-demolished. the video will support redeveloping the old ranch house. Key elements to cover: - Topography and layout of the land - The surrounding area and 360 views - Property boundaries - Hiking trails that incircle and interest the property. The video will be used to support the redevelopment of the property that was damaged by wildfire, so it needs to be professionally done, engaging, and highlight terrain, unique elements and the expanse of the of the property. Ideal Skills and Experience: - Proven experience in drone vide...

...Twitter, LinkedIn, YouTube, and Snapchat accounts. The project entails creating and managing 20+ static posts and 6 reels each month, with the content focusing on a mix of brand promotion, educational information, and customer testimonials. Key Responsibilities: - Develop and execute a comprehensive social media strategy with a mix focus on increasing followers, boosting engagement, and driving website traffic. - Create 20+ static posts and 6 reels per month. - Content should focus on a diverse mix promoting our brand, providing educational information, and sharing customer testimonials. - Regularly review and assess social media performance, making necessary adjustments to strategy. Ideal Candidate Should: - Have proven experience in managing diverse social media platfo...

Requirements: 1. Create a web page that can open a PDF form in the browser, and it must support checking checkboxes in the PDF form, typing in text boxes, and signing. 2. There should be a Save button at the bottom of the web page. When the user completes filling out the PDF form, clicking the Save button will allow it to be saved locally.

...to increase our sales figures, so all efforts need to be geared towards this goal. Key Responsibilities: - Conduct calls to potential customers promoting our international airline tickets. - Utilize persuasive selling techniques to close sales. - Report on sales progress and customer feedback. Ideal Skills: - Experience in sales, particularly in the airline industry is preferred. - Excellent communication and interpersonal skills. - Ability to handle rejection and maintain a positive attitude. - Proficient in customer relationship management (CRM) software....

I'm looking for an engaging, professional-quality, 2D animated video presentation for a CRM project. The video should be approximately 5 minutes long and will serve as an introduction to be posted on our website. - Audio: I will provide an audio file that needs to be synchronized with the vi...audio file that needs to be synchronized with the visuals. - Audience: The primary target for this video is potential customers, so the content needs to be crafted to appeal to them. Ideal candidates should have experience in creating 2D animated videos, with a portfolio demonstrating past work of a similar nature. Skills in animation, video editing, and understanding of creating content for customer engagement are essential. Please ensure your bid includes examples of your previous ani...

I'm in need of a professional web designer to create a stunning, modern-style...The primary purpose of the landing page is to showcase my product in an appealing and effective way. Key features of the landing page include: - Highlighting product features in an engaging manner - Incorporating customer testimonials to build trust and credibility - Clearly presenting pricing options to facilitate purchase decisions Ideal qualifications: - Strong experience in web design, specifically landing pages - Excellent understanding of modern design principles and trends - Proven track record of creating effective product showcase pages - Ability to integrate customer testimonials seamlessly into the design - Skills in presenting complex information, like pricing options, in a cle...

I'm looking for skilled telecallers to sell our digital products to businesses. Key Responsibilities: - Conducting telecalls aimed at selling our digital products to various bussiness or people. - Understanding customer needs and offering appropriate solutions. - Achieving sales targets and contributing to business growth. Ideal Candidate: - Prior experience in sales, particularly of digital products, is highly desirable. - Excellent communication and persuasion skills. - Ability to understand and address the needs of businesses. - Target-driven with a strong work ethic.

I need a skilled web developer with e-commerce experience to enhance my current website. Key Requirements: - Revamping the shopping cart: It should be user-friendly, efficient, and capable of handling a variety of products. - Integrating a reliable payment gateway: This needs to be secure and support multiple payment methods. - Overhauling product catalog management: The system should be able to handle both current and future product listings seamlessly. Ideal Skills and Experience: - Proven experience with e-commerce website development. - Familiarity with various payment gateways. - Excellent skills in product catalog management systems. - Strong attention to detail and commitment to delivering high-quality work.

I'm looking to enhance the visibility and reputation of my business through short, impactful reviews. These reviews should be posted on both my Google profile and Just Dial profile. ...my business through short, impactful reviews. These reviews should be posted on both my Google profile and Just Dial profile. Key Requirements: - Creation and posting of short reviews, ideally with a mix of provided keywords and natural writing to create a credible and engaging online presence. - Understanding of the importance of 5-star ratings and the impact of positive reviews on business visibility and customer trust. Ideal Skills: - Experience with online review generation - Understanding of SEO and online reputation management - Excellent writing skills, able to cre...

I'm seeking a developer to create a mobile application using Expo (React Expo) that enables users to print PDF documents from their devices. The app needs to support both iOS and Android platforms. Key Features: - User authenticates through Phone (Mobile OTP and Whatsapp OTP). It must work in India. India based provider. - Select/connect to a printer or printers in the mobile app. - PDF Printing: The primary function of the app will be to send PDF documents to a printer. - Dual Connectivity: Users should have the ability to send documents to the printer via both Wi-Fi and Bluetooth. Ideal Skills: - Extensive experience with cross-platform app development, particularly using Expo. I have larger application along with this. Hence it has to be in Expo. - The app must work in b...

...connections). o SAC Planning: Complex data actions, aggregations, and input schedules. o Finance Planning: Supporting budgeting, forecasting, and financial reporting processes. • Design and optimize SAP BW/4HANA models, including: o DSOs, ADSOs, Composite Providers, and InfoObjects. o Develop BW queries using BEx Query Designer. o Implement ETL pipelines for structured data loading and transformation. • Support integration between SAC and SAP BW using live and acquired connections. • Assist in system testing, debugging, and troubleshooting. • Prepare and maintain technical documentation for analytics solutions. Specific Skills Required: • Proficiency in SAC Story Design, data blending, and linked analysis. • Strong experience with SAP BW Modeling an...

...organic search rankings and drive relevant traffic. SMM (Social Media Marketing): Manage and grow our presence across social media platforms to engage with our audience effectively. Marketing Campaigns: Plan and execute innovative marketing campaigns to enhance brand visibility and generate more inquiries. Marketing Strategies: Create and implement tailored marketing strategies to target our ideal customer base and maximize ROI. Requirements: Proven experience in digital marketing, lead generation, SEO, and SMM. Expertise in creating and managing successful campaigns (Google Ads, Facebook Ads, LinkedIn Ads, etc.). Strong analytical skills to measure campaign performance and optimize results. Knowledge of IT services and products is a plus. Excellent communication skills and a cre...