Bespoke 3PL CRM Development & Implementation
$5000-10000 USD
Оплачується при отриманні
Project Overview: Custom CRM Development for 3PL Fulfillment and Delivery Service
We are seeking a highly skilled freelance developer or development team to create a custom CRM tailored to the needs of our 3PL fulfillment and delivery company. The CRM will manage cash-on-delivery (COD) services, support multivendor functionality, and include dashboards for various operational teams. Below are the specific requirements and functionalities expected in the CRM:
Key Modules and Functionalities
1. Multivendor Dashboard:
• Dedicated dashboards for each seller/vendor to manage their inventory, orders, and deliveries.
• Ability for vendors to view real-time updates on the status of their shipments and inventory levels.
• Option for vendors to export and import data (e.g., orders, leads) for their records.
2. Call Center Dashboard:
• Centralized interface for call center teams to track and manage customer interactions.
• Access to detailed information on each order, including delivery status, customer history, and notes on prior calls.
• Integrated communication tools for efficient follow-up and issue resolution.
3. Lead Management (Import & Export):
• Functionality to import and export lead data for both sales and customer support teams.
• Ability to categorize and prioritize leads based on their urgency and type.
• System for tracking lead status, follow-ups, and conversions.
4. Inventory Management for Vendors:
• Comprehensive inventory management with features for tracking stock levels, SKU details, and product locations.
• Notifications for low stock, inventory restocking, and item expiration.
• Tools to streamline inbound and outbound inventory processes.
5. Delivery Management:
• Delivery order management, including route optimization and driver tracking.
• COD collection tracking and real-time status updates on deliveries.
• Integration of tracking barcodes and shipping labels, accessible by vendors and call center teams.
6. Finance Management Dashboard:
• Separate finance dashboard to track and manage COD collections, payments to vendors, and other transactions.
• Detailed reporting on cash flow, revenue, and profit margins for each vendor and the company.
• Integration with financial systems for seamless reconciliation and reporting.
Additional Requirements
• User Roles and Permissions: Ability to assign different levels of access and permissions to vendors, call center agents, inventory managers, and finance teams.
• Centralized Data Management: All data across dashboards should be interconnected, providing real-time updates and allowing seamless information flow between teams.
• Scalability and Performance: The CRM should be designed to handle a high volume of transactions and be easily scalable as the business grows.
• Multilingual Support: Support for multiple languages, including English, Arabic, and French, to cater to the GCC region.
• Security: Data encryption, secure user authentication, and protection against unauthorized access.
Expected Deliverables
• Complete CRM solution with the above-mentioned functionalities.
• User-friendly and responsive interface.
• Documentation for CRM functionality and user training materials.
• Post-launch support and maintenance for bug fixes and potential future upgrades.
We are looking forward to receiving proposals from developers with experience in 3PL, fulfillment, or logistics CRM systems. Please include relevant experience, estimated timeline, and cost for developing this CRM.
The CRM should be built using the LAMP stack. Please provide regular email updates on project progress and any related inquiries. We need advanced customization of user roles and permissions with detailed access control settings. Premium post-launch support with dedicated maintenance and regular feature updates is required. The CRM solution should be deployed on a cloud platform. The preferred timeline for this project is 3-6 months. Include basic reporting and analytics features. Premium post-launch support with dedicated maintenance and regular feature updates is required. The CRM should include basic analytics and reporting features.
ID Проекту: #38785811
Про проект
88 фрілансерів(-и) готові виконати цю роботу у середньому за $8155
As you can see from my impressive skill set and extensive industry experience, I am confident that our team at TechDelight can tackle your 3PL CRM project head-on. Over the years, we have successfully delivered various Більше
I understand the need for a custom CRM solution tailored to the specific requirements of your 3PL fulfillment and delivery company. With over 10 years of experience in web and mobile development, including expertise in Більше
Hi there Mouhcine ., I'm bidding on your project "Bespoke 3PL CRM Development & Implementation". Let's dive in and have a meeting I am expert in this area. please leave a message on my chat so we can discuss the bud Більше
I am a skilled developer experienced in creating custom CRM solutions tailored to the needs of 3PL fulfillment and delivery companies. With expertise in LAMP stack, I can deliver a user-friendly, scalable CRM with adva Більше
Hello! I’m excited about the opportunity to develop a custom CRM tailored for your 3PL fulfillment and delivery service, addressing the unique needs for multivendor management, COD, inventory, and finance tracking. P Більше
Hi, Have you finalized the specific features you’d like prioritized in your custom CRM? For a 3PL fulfillment system, it’s essential to optimize functions like lead management and delivery tracking right from the star Більше
Dear Mouhcine, I am thrilled to present to you a proposal for the bespoke 3PL CRM development and implementation project you have outlined. Your vision for a custom CRM tailored to the needs of your 3PL fulfillment an Більше
As an experienced development team that has produced numerous successful applications in the past, we believe that our expertise and skill set would make us a perfect fit for your bespoke CRM project. Our proficiency i Більше
I have extensive experience building CRM systems that focus on order management, inventory tracking, and detailed user permissions, and I understand the importance of features like COD tracking and lead management in a Більше
I have more than 15 years of experience in the development As I am an expert, I can build it according to your requirements. Because I have a lot of experience in these fields, I can build your project as soon as poss Більше
Dear Mouhcine ., I am excited about the opportunity to collaborate on this project and am committed to ensuring your complete satisfaction with the final outcome. Our team consists of experienced professionals w Більше
With my extensive experience in Full-Stack Development collaborative project, your project couldn't be in better hands. Having developed complex CRM systems for various industries including Logistics and Fulfilment, I Більше
Good day, Let me summarize the High-level requirements to ensure that we are both on the same page. Vendors use dedicated dashboards to manage inventory, orders, and deliveries, with real-time updates and data export Більше
Greetings! I'm a professional in providing high quality bespoke 3PL CRM development & implementation service. I am a top-rated freelancer with about 15 years of experience, having served about 700 satisfied clients. Більше
Hello As an IT solutions provider with over 12+ years of experience, we have a deep understanding of the complexities in the logistics and fulfillment industry. Through our previous projects, we've successfully design Більше
Hi, Have you outlined the specific functionalities you want for each dashboard? Understanding your priorities will help create a more customized CRM for your 3PL needs. With over 10 years of experience in developing Більше
