Remote Logistics and Customer Service Assistant

£20-250 GBP

Закрито

Опублікований

7 days ago

£20-250 GBP

Оплачується при отриманні

Job Description:  We are seeking a reliable and detail-oriented individual to manage logistics and customer service tasks remotely. The ideal candidate will have experience in order processing, shipping management, and customer communication. Key Responsibilities: 1. Label Creation and Printing: * Generate and print shipping labels remotely for daily orders. * Create international labels as needed. 2. Order Management: * Compile daily order sheets, including customer details, tracking numbers, and items. * Track and highlight any unshipped orders. 3. Customer Communication: * Respond to customer inquiries promptly. * Send return labels to customers and follow up on returns until the items are received back. * Notify customers of undelivered parcels and provide instructions to collect them. 4. Shipping Updates: * Upload tracking information to the platform. * Mark orders as dispatched and shipped. 5. Invoice Management: * Generate and send invoices to customers when requested. 6. Reports and Documentation: * Maintain and update the following sheets regularly: * Daily Order Sheet: Includes customer details, tracking numbers, and items shipped. * Return Sheet: Tracks all returns and their current status. * International Label Sheet: Records labels for international shipments. Requirements: * Strong organizational skills and attention to detail. * Excellent written and verbal communication skills. * Familiarity with shipping platforms and CRMs. * Proficiency in Google Sheets, Excel, and document management. * Ability to handle multiple tasks and meet deadlines. * Prior experience in e-commerce, logistics, or customer service is a plus. Work Hours: Flexible, but must ensure daily tasks are completed.

ID проекту: 38905292

Про проект

77 пропозицій(-ї)

Дистанційний проект

Активність 10 hours ago

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77 фрілансерів(-и) готові виконати цю роботу у середньому за £138 GBP

@schoudhary1553

Top 1% in Freelancer.com Hi, Greetings! ✅checked your project details: ✅Completed Time: In project deadline We have worked on 900 + Projects. I have 6 + years of the experience in same kind of projects. If you are looking for a true Freelancer, I am the Right person for you. I am available almost 24-7 and am very responsive. I feel proud that I am a trusted Freelancer who pleases almost every single client. You can rest assure, your work will be delivered well in advance of others, with passion and accuracy. I guarantee you instant communication & responses when you need me. Why choose me? I think every client is the reason for my success. I only take projects which I am sure I can do quickly. My Portfolio Items: https://www.freelancer.com/u/schoudhary1553 I would really like to work with you on this project. If interested, Kindly contact me via chat for further details and discussion. Thank you Sandeep

£180 GBP за 3 дні(-в)

4,9

(551 відгуки(-ів))

8,5

@mahisha123

I perfectly align with the requirements of your project as I bring over a decade of experience in remote work, specializing in skills that directly tie into the tasks you need assistance with. My proven capability in using Google Sheets, Excel, and other data management tools allow me to ensure organized, precise, and punctual completion of tasks like daily order sheets, shipping updates, and invoice management – crucial functions that your remote logistics and customer service role demands. Effective communication is also a key component of my skillset. Whether it's responding swiftly and effectively to customer queries or following up on returns until items have been received back, you can count on me to deliver timely solutions. To add to my background which features e-commerce knowledge along with a technical dexterity encompassing CRMs and various platforms, I also offer a significant competitive advantage. My rates are budget-friendly yet I guarantee quality work without hidden charges or surprise fees. By choosing me for this role, not only do you gain a detail-oriented professional who dedicates themselves fully to their tasks but also someone who genuinely cares about supporting the growth of your business. Looking forward to hearing from you soon!

£135 GBP за 7 дні(-в)

4,9

(29 відгуки(-ів))

5,5

@articreations

Hello, I'm Aarti- freelancers .. Graphic designer with experience of 10+ years. There have long been working on many projects for more years. I'm glad I can help you in your design work and do a good job,if you want to work with me know that you can always get quality work, great effort around each design. My motto has always been - an essential quality not quantity. With good communication and mood called together a good design! for more please check my below link: https://www.freelancer.in/u/articreations hope you will contact me and we will work together.

£21 GBP за 1 день

4,7

(50 відгуки(-ів))

5,3

@monicawriter99

Dear employer, I hold a Master's degree in Economics and statistics making me a suitable person for your project " Remote Logistics and Customer Service Assistant ". I have more than 3 years of professional experience in statistical analysis. Besides, I have skills in Powerpoint, PDF, Excel, Copy Typing and Microsoft Exchange. On Freelancer.com, I seek to help individuals, groups, or companies solve their statistical problems in various types of disciplines. My previous experience includes, but is not limited to: Descriptive Statistics, Visual Representation, Regression Analysis, Analysis of Variance, Nonparametric Statistics, etc. Click on my profile, (https://www.freelancer.com/hireme/monicawriter99) to see my profile reviews as well as have an insight into what I will do for you. Thank you.

£78 GBP за 2 дні(-в)

4,7

(28 відгуки(-ів))

4,9

@razzeshsingh

Hello, I am excited to apply for this opportunity as I bring over 9 years of experience in logistics, customer service, and order management. My expertise includes generating shipping labels, managing daily order sheets, handling customer communication with precision, and maintaining detailed documentation. Proficient in tools like Google Sheets, Excel, and CRMs, I ensure tasks are completed efficiently and on time. Having worked in e-commerce and logistics, I understand the importance of attention to detail and proactive communication in delivering excellent service. I am confident that my skills align perfectly with your requirements, and I look forward to contributing to the success of your operations. Thanks, Rajesh

£235 GBP за 7 дні(-в)

4,6

(6 відгуки(-ів))

4,9

@carlitanjuguna05

Hello! With over 5 years of dedicated experience as a writing professional, I bring a wealth of expertise across PDF, Excel, Powerpoint, Microsoft Exchange and Copy Typing . My extensive background in this field ensures that my clients receive work of the highest caliber, meeting and exceeding all specified requirements. The depth of my knowledge guarantees a prompt delivery, affording you ample time to thoroughly review the work . I am committed to providing excellence, promising top-notch quality work that aligns seamlessly with required instruction I invite you to choose me as your trusted partner for a seamless and successful collaboration.

£75 GBP за 3 дні(-в)

5,0

(5 відгуки(-ів))

4,1

@rashidamjad

Hello Wael, I am excited about the opportunity to assist with your logistics and customer service tasks remotely! With my strong organizational skills and experience in order processing and customer communication, I am well-prepared to handle the responsibilities outlined in the job description. I am proficient in generating shipping labels and managing orders efficiently. My experience includes keeping accurate records using Google Sheets and Excel, ensuring timely communication with customers regarding their orders and returns, and handling various shipping platforms and CRMs. I'm ready to jump in and help keep your operations running smoothly, ensuring all tasks are completed promptly. Please let me know your preferred hours and any specific expectations you may have.~ What specific software or platforms do you prefer for order management and customer communication? Thanks, Rashid

£150 GBP за 1 день

5,0

(3 відгуки(-ів))

4,1

@Lukwence

Hi there! My name's Lukman, and I believe I'm the right person for your Remote Logistics and Customer Service Assistant position. Having worked as a Virtual Assistant equipped with strong organizational and communication skills, I'm quite familiar with order processing, shipping management, and customer service tasks—essential skills for this role. On a daily basis, I seamlessly use Google Sheets, Excel, and document management tools to generate and print shipping labels for countless orders and manage crucial data like tracking numbers. Moreover, managing order sheets, updating them consistently, and providing updates on shipping information is second nature to me. With proven experience in e-commerce and logistics, plus my knack for detail-oriented work, I'm able to stay on top of the multiple tasks involved in this role—handling customer inquiries promptly, coordinating returns until items are received back, creating international labels when necessary—while always ensuring everything is done efficiently before deadlines. My passion for what I do also reflects in my consistent efforts to find better ways to enhance operations.

£150 GBP за 30 дні(-в)

4,9

(12 відгуки(-ів))

4,0

@TheSecondSource

Hi, we specialize in remote logistics and customer service management with proven experience in order processing and shipping coordination. As a team of 62 experts with over 9 years of experience, we've handled similar operations for numerous e-commerce businesses. Here's how we can help: ● Handle all aspects of order processing, from label creation to shipping updates ● Manage customer communications and returns efficiently using our established systems ● Create and maintain comprehensive tracking sheets for orders, returns, and international shipments ● Generate invoices and handle documentation with meticulous attention to detail We're particularly interested in your shipping volume and current systems. Our team is proficient in all required platforms including Excel, PowerPoint, and various shipping management tools. Would you like to discuss how we can streamline your logistics operations?

£120 GBP за 2 дні(-в)

4,4

(1 відгук)

3,9

@perfectdeadline

Hi, Good day. I am Debashish and my skills extend to wide-ranging tasks like copy typing, data analysis and document management - all vital to running a streamlined logistics and customer service operation like yours. I'm well-versed in using multiple platforms and software tools, which means there'll be no learning curve for me when it comes to navigating your shipping platforms or CRM. As a remote worker, I understand the import of timely communication to maintain smooth operability. My daily schedules will be based on ensuring all tasks such as creating shipping labels, managing orders, handling customer inquiries and generating invoices are meticulously handled and on time. I'm also conversant with tracking and updating details in platforms - an invaluable skill for keeping both your business team and customers updated. PLEASE PM ME FOR PROVEN RECORDS. Thanks, Debashish

£200 GBP за 30 дні(-в)

4,9

(3 відгуки(-ів))

3,6

@mohamedBJ

Hi I have 5 years of experience as a virtual assistant, providing comprehensive administrative support and can start right away I have handled customer support for a sports company, a software company and an e-commerce store and believe the skills i acquired from those projects would be useful to yours You can check my reviews for assurance that your project will be done accurately and on time Hope you will consider my application Looking forward to working with you

£135 GBP за 7 дні(-в)

5,0

(8 відгуки(-ів))

3,0

@arbu1499

Hello there, I can help manage your logistics and customer service tasks efficiently by handling order processing, tracking shipments, and ensuring clear and timely communication with customers. From creating labels to updating tracking information and maintaining detailed reports, I will make sure every step is handled with precision to keep your operations smooth and organized. I have extensive experience in e-commerce logistics and customer service, including handling CRMs, managing shipping platforms, and maintaining accurate records in Google Sheets and Excel. Let’s chat further to discuss how I can help simplify your daily workflow and meet your business needs. Looking forward to discussing this further! Kind Regards, Arbaz A

£135 GBP за 7 дні(-в)

5,0

(2 відгуки(-ів))

2,7

@agbajedamil

Hello, I’m Damilola I am eager to apply for the Logistics and Customer Service Manager position. With extensive experience in order processing, shipping coordination, and customer communication, I excel at managing operational workflows and ensuring client satisfaction. My skills include: Label Creation: I am proficient in generating domestic and international shipping labels. Order and Return Management: I am skilled in maintaining order sheets, tracking returns, and resolving delivery issues. Customer Service: I am a strong communicator with experience in handling inquiries and follow-ups. Technical Expertise: I am proficient in Google Sheets, Excel, and CRM tools. I am highly organized, detail-oriented, and committed to meeting daily deadlines. I look forward to contributing to your team. Best regards, Damilola

£62 GBP за 7 дні(-в)

4,1

(5 відгуки(-ів))

3,5

@Tosinojo

Hi there, I can help you handle your logistics and customer service needs remotely with ease, efficiency, and dedication. My organizational skills and attention to detail make me the ideal candidate for this role. I have a deep understanding of order processing, shipping management, and customer communication, thanks to my prior experience in e-commerce and customer service roles. Engaging with customers, handling inquiries promptly, generating and sending invoices when necessary - I'm well-versed in all these aspects. As a fast learner, I can quickly adapt to new tasks and instructions, and with my proficiency in both written and spoken English, I can effectively communicate with you. In hiring me, you get more than a virtual assistant; you gain a reliable professional who loves what she does and takes immense pleasure in relieving people of their burdens to enable them focus on things that matter most. Additionally I am reliable, flexible, loyal, hardworking and dedicated so please feel free to contact me if you want to discuss further Kind regards, Tosin

£135 GBP за 7 дні(-в)

4,7

(3 відгуки(-ів))

3,1

@abhay686

Hi, I can help you manage logistics and customer service tasks efficiently. With experience in order processing, shipping management, and customer communication, I’ll ensure all your daily tasks are completed accurately and on time. I can assist with: - Generating and printing shipping labels - Order management, tracking, and customer communication - Invoicing and report generation Let's discuss how I can support your logistics and customer service needs! Best regards, Abhay Pal

£135 GBP за 4 дні(-в)

5,0

(3 відгуки(-ів))

3,1

@Marshal444

Hello Wale A., Good day! This is Marshal and I am excited to present myself as a perfect fit for the role of managing logistics and customer service tasks for your business. I excel in tools like Google Sheets, Excel, and shipping platforms, ensuring accuracy and efficiency in daily tasks such as label creation, tracking updates, and customer communication. With strong organizational skills and a customer-focused approach, I am confident in my ability to streamline your processes and enhance satisfaction. Let’s connect to discuss how I can add value to your operations. Best regards, Marshal

£130 GBP за 7 дні(-в)

4,9

(6 відгуки(-ів))

2,7

@zainabk7

Hello, I am eager to apply for the Remote Logistics and Customer Service Manager role. With strong organizational skills, attention to detail, and experience in logistics and customer support, I am confident in my ability to streamline operations and enhance customer satisfaction. I have expertise in generating and managing shipping labels, compiling daily order sheets, tracking shipments, and promptly addressing unshipped orders. My experience includes responding to customer inquiries, managing returns, and ensuring seamless communication for undelivered parcels. Proficient in Google Sheets, Excel, and shipping platforms, I excel in maintaining updated documentation, including order and return sheets, while uploading tracking information and dispatching updates accurately. With a background in e-commerce and customer service, I thrive in dynamic environments, managing multiple tasks while meeting deadlines. I would be thrilled to contribute to your operations and improve workflow efficiency. Thank you for your consideration. Best regards, Zainab

£250 GBP за 7 дні(-в)

5,0

(3 відгуки(-ів))

2,6

@SidNabeelZia

As a top 3% freelancer, my name is Sidra, and I have a wide range of skills and experience that make me an ideal candidate for your Remote Logistics and Customer Service Assistant position. With a typing speed of 45 words per minute, meticulous attention to detail, exceptional organizational skills, and familiarity with Google Sheets and Excel, I will ensure all tasks are handled promptly and accurately. Not only am I experienced in order processing and shipping management, but I am also adept at managing customer communication effectively and professionally. My past roles as a Virtual Assistant and Customer Support agent involved promptly responding to inquiries, providing return labels, notifying customers about undelivered parcels and offering instructions for collection. Additionally, my proficiency with various platforms such as Wordpress, Shopify, Amazon etc., will prove invaluable in carrying out the tasks in your project. My solid track record and reliability further ensure that I can handle multiple tasks even under pressure, all the while maintaining excellent communication with both internal team members and external customers. By collaborating with me you can be assured of efficient remote logistic operations without compromising on customer service quality!

£135 GBP за 7 дні(-в)

5,0

(2 відгуки(-ів))

1,9

@bedo200420

I’m Abdelrahman, and I’m thrilled to say that I've transformed my extensive experience in graphic design into a well-rounded skillset that aligns with your project needs. As a vetted and verified freelancer, I've had the opportunity to work on over a thousand branding projects - emphasis on precise organization and attention to details.I'm confident in my abilities with CRMs, google sheets, Excel, and other document management tools required for this job. In addition to unmatched organizational capabilities, I pride myself on prompt communication with clients. This factor is crucial in customer service, where responsiveness can make or break someone's perception of a business. In terms of actual hands-on tasks, I'm a hundred percent invested in generating and printing shipping labels, order management including tracking unshipped orders , customer communication, updating shipping details, sending return labels etc. Finally, given the remote nature of the job and the flexibility needed for managing daily orders, my ability to multitask and meet deadlines should not be underestimated.　As an added bonus of working with me—one that's unique on its own—I offer unlimited revisions which guarantees you'll have exactly what you want before we're done. I look forward to hearing from you about how we can collaborate on building powerful brands through meticulous logistics management!

£25 GBP за 1 день

5,0

(2 відгуки(-ів))

0,8

@apilt9

Hello Mate!Greetings Wael A., Good afternoon! I’ve carefully checked your requirements and really interested in this job. With strong expertise in Copy Typing, PDF, Powerpoint, Microsoft Exchange and Excel, I excel at creating dynamic tools for data analysis, automation, and efficient reporting. My skills include advanced formulas, data visualization, and script automation to streamline repetitive tasks. For example, I recently developed an automated pricing calculator in Google Sheets that generated instant quotes based on complex product configurations, incorporating volume discounts and client-specific terms. I’m adept at building user-friendly interfaces and custom dashboards, which provide clients with valuable insights and save time on data management. For more information about me, please refer to my portfolios. freelancer.com/u/apilt9 I’m ready to discuss your project and start immediately. Looking forward to hearing you back and discussing all details.. If you have any questions, please let us know Apil

£150 GBP за 1 день