I can multi-task and I work under pressure. I am reliable and hardworking. I have earned my skills and experience during my 7 years in the BPO industry as a Phone, Chat and Email Support handled Customer, Sales and Technical Services.
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Experiencia
Reservations Specialist
oct, 2022 - mar, 2024
ā¢
1 aƱo, 5 meses
XACT
oct, 2022 - mar, 2024
ā¢
1 aƱo, 5 meses
Assisting guests with booking their accommodation and providing information about availability, rates, and ensuring accuracy in reservation details through phone, email and chat.
oct, 2022 - mar, 2024
ā¢
1 aƱo, 5 meses
Customer Service Representative
ene, 2018 - oct, 2022
ā¢
4 aƱos, 9 meses
Focus Direct Inc.
ene, 2018 - oct, 2022
ā¢
4 aƱos, 9 meses
Assisting customers with inquiries, complaints and requests via phone, email and chat.
ene, 2018 - oct, 2022
ā¢
4 aƱos, 9 meses
Technical Support Representative
ene, 2014 - abr, 2015
ā¢
1 aƱo, 2 meses
Teletech
ene, 2014 - abr, 2015
ā¢
1 aƱo, 2 meses
Helping customers troubleshoot problems and provide guidance on internet usage via phone.
ene, 2014 - abr, 2015
ā¢
1 aƱo, 2 meses
EducaciĆ³n
University of Negros Occidental - Recoletos
2009 - 2015
ā¢
6 aƱos
Bachelor of Science in Business Administration major in Marketing Management