A professional, down to earth free thinker with a demonstrated history of working in the Telecommunications, Sales and Insurance industry. I am experienced technical Support Specialist with highly effective communication skills, accompanied by a bachelor's degree focused on Information Technology from University of Hertfordshire UK. A desire to become an adolescent counsellor because I believe we can positively change our future if we change the minds of the future, I am now pursuing a bachelor's degree in social work with the University of West Indies.