Hi there,
I have been a sales manager for hotels (Marriott, Melia, etc.) and travel agencies for more than 25 years, with training and extensive experience in the sales and marketing areas.
Expert as a Customer Support and Sales Rep and also as a digital marketer, working with different companies in the USA, Europe, and Latin America (Magenta Insurance Co., TKL World-class guitar cases, Aviatur travel group, Transcom, Itelca, World Market tech, etc.)
My working hours are adjusted depending on the country or continent.
I am a native German/Spanish/English translator.
English at an expert level, German and Spanish as mother tongues.
I have dual broadband and 5g internet connection, a powerful last generation PC with professional imported noise-reducing headsets, and a very quiet environment to start immediately.
Please take a moment to go through the services you can expect from me:
1- Inbound/Outbound customer support services.
2- Appointment setting.
3- Live Chat support.
4- Social media support.
5- Solving tickets.
6- Email handling.
7- Technical support.
8- Sales Representative.
9- Cold callings.
Perfect command on different customer support software like Zendesk, Live Chat, Zoiper, Intercom, HelpCrunch, Tidio, and Talk.to. Knowledge of using HubSpot, Slack, Shopify, Clickfunnels, etc.
I am really looking forward to hearing from you and I know that the work we will do together will be beyond top notch.
Best regards,
Pedro Martinez