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Vishnu G.

@Vishnugami62

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Customer service expert with tech support.

$10 USD / Hour
・
Flag of
India (2:59 AM)
・
Joined on June 9, 2024
$10 USD / Hour
・
Customer service professional with experience in technical support and issue resolution, equipped with a Diploma in Hospitality, Travel, and Customer Service, and a B-Tech in Computer Science. Proven ability to handle Amadeus and Fidelio software, alongside proficiency in Microsoft Office and programming languages like Python and Java. Dedicated, honest, and continuously learning, I excel in providing excellent customer experiences and resolving technical challenges efficiently.
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Freelancer Data Entry Clerks India
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Portfolio

Portfolio

11973405
With hands-on experience using Amadeus for travel reservations and Fidelio for hotel reservations, I can: Manage complex booking processes efficiently. Ensure accurate and timely reservations to enhance customer satisfaction. Utilize these platforms to streamline operations and improve service delivery. Skills Highlighted: Amadeus Software Fidelio Software Reservation Management Operational Efficiency Customer Satisfaction
Proficient in Amadeus and Fidelio Software
With hands-on experience using Amadeus for travel reservations and Fidelio for hotel reservations, I can: Manage complex booking processes efficiently. Ensure accurate and timely reservations to enhance customer satisfaction. Utilize these platforms to streamline operations and improve service delivery. Skills Highlighted: Amadeus Software Fidelio Software Reservation Management Operational Efficiency Customer Satisfaction
Proficient in Amadeus and Fidelio Software
11973402
In my role as a Technical Support Specialist, I provided support for various software and hardware issues. My responsibilities included: Diagnosing and troubleshooting technical problems. Providing step-by-step guidance to customers to resolve their technical issues. Ensuring high levels of customer satisfaction through clear and effective communication. Skills Highlighted: Technical Troubleshooting Customer Support Problem Diagnosis Effective Communication Software and Hardware Support
Technical Support Specialist
In my role as a Technical Support Specialist, I provided support for various software and hardware issues. My responsibilities included: Diagnosing and troubleshooting technical problems. Providing step-by-step guidance to customers to resolve their technical issues. Ensuring high levels of customer satisfaction through clear and effective communication. Skills Highlighted: Technical Troubleshooting Customer Support Problem Diagnosis Effective Communication Software and Hardware Support
Technical Support Specialist
11973400
Graduating with a B.Tech in Computer Science and Engineering from Aurora's Technological and Research Institute, I have: In-depth knowledge of programming languages including Python and Java. Proficiency in using Microsoft Office tools for various technical and administrative tasks. The ability to develop and implement technical solutions for diverse needs. Skills Highlighted: Python Programming Java Programming Microsoft Office Suite Technical Problem Solving Software Development
Bachelor of Technology in Computer Science and Engineering
Graduating with a B.Tech in Computer Science and Engineering from Aurora's Technological and Research Institute, I have: In-depth knowledge of programming languages including Python and Java. Proficiency in using Microsoft Office tools for various technical and administrative tasks. The ability to develop and implement technical solutions for diverse needs. Skills Highlighted: Python Programming Java Programming Microsoft Office Suite Technical Problem Solving Software Development
Bachelor of Technology in Computer Science and Engineering
11973395
As a Process Coordinator at One Window Overseas Education, I specialized in: Writing Statements of Purpose (SOP) for students. Managing visa applications and university applications. Coordinating between students and educational institutions to ensure smooth application processes. Skills Highlighted: SOP Writing Visa Application Management University Application Coordination Administrative Skills Client Communication
Process Coordinator - One Window Overseas Education
As a Process Coordinator at One Window Overseas Education, I specialized in: Writing Statements of Purpose (SOP) for students. Managing visa applications and university applications. Coordinating between students and educational institutions to ensure smooth application processes. Skills Highlighted: SOP Writing Visa Application Management University Application Coordination Administrative Skills Client Communication
Process Coordinator - One Window Overseas Education
11973393
I completed a comprehensive diploma in Hospitality, Travel, and Customer Service from Frankfinn Institute of Air Hostess Training, Hyderabad. This program equipped me with: Proficiency in handling travel and hotel reservation systems. Strong communication and interpersonal skills essential for the hospitality industry. A customer-centric approach to ensure high-quality service delivery. Skills Highlighted: Travel Reservations Hotel Reservations Customer Service Communication Skills Interpersonal Skills
Diploma in Hospitality, Travel, and Customer Service
11973390
At 247.ai, I provided top-notch customer service and technical support, handling a variety of customer inquiries and resolving technical issues effectively. My responsibilities included: Assisting customers with technical support queries and resolving issues promptly. Utilizing Amadeus and Fidelio software for travel and hotel reservations. Maintaining a high level of customer satisfaction through excellent communication and problem-solving skills. Skills Highlighted: Customer Service Technical Support Amadeus Software Fidelio Software Problem Solving
Customer Service Specialist at 247.ai
11973405
With hands-on experience using Amadeus for travel reservations and Fidelio for hotel reservations, I can: Manage complex booking processes efficiently. Ensure accurate and timely reservations to enhance customer satisfaction. Utilize these platforms to streamline operations and improve service delivery. Skills Highlighted: Amadeus Software Fidelio Software Reservation Management Operational Efficiency Customer Satisfaction
Proficient in Amadeus and Fidelio Software
With hands-on experience using Amadeus for travel reservations and Fidelio for hotel reservations, I can: Manage complex booking processes efficiently. Ensure accurate and timely reservations to enhance customer satisfaction. Utilize these platforms to streamline operations and improve service delivery. Skills Highlighted: Amadeus Software Fidelio Software Reservation Management Operational Efficiency Customer Satisfaction
Proficient in Amadeus and Fidelio Software
11973402
In my role as a Technical Support Specialist, I provided support for various software and hardware issues. My responsibilities included: Diagnosing and troubleshooting technical problems. Providing step-by-step guidance to customers to resolve their technical issues. Ensuring high levels of customer satisfaction through clear and effective communication. Skills Highlighted: Technical Troubleshooting Customer Support Problem Diagnosis Effective Communication Software and Hardware Support
Technical Support Specialist
In my role as a Technical Support Specialist, I provided support for various software and hardware issues. My responsibilities included: Diagnosing and troubleshooting technical problems. Providing step-by-step guidance to customers to resolve their technical issues. Ensuring high levels of customer satisfaction through clear and effective communication. Skills Highlighted: Technical Troubleshooting Customer Support Problem Diagnosis Effective Communication Software and Hardware Support
Technical Support Specialist
11973400
Graduating with a B.Tech in Computer Science and Engineering from Aurora's Technological and Research Institute, I have: In-depth knowledge of programming languages including Python and Java. Proficiency in using Microsoft Office tools for various technical and administrative tasks. The ability to develop and implement technical solutions for diverse needs. Skills Highlighted: Python Programming Java Programming Microsoft Office Suite Technical Problem Solving Software Development
Bachelor of Technology in Computer Science and Engineering
Graduating with a B.Tech in Computer Science and Engineering from Aurora's Technological and Research Institute, I have: In-depth knowledge of programming languages including Python and Java. Proficiency in using Microsoft Office tools for various technical and administrative tasks. The ability to develop and implement technical solutions for diverse needs. Skills Highlighted: Python Programming Java Programming Microsoft Office Suite Technical Problem Solving Software Development
Bachelor of Technology in Computer Science and Engineering
11973395
As a Process Coordinator at One Window Overseas Education, I specialized in: Writing Statements of Purpose (SOP) for students. Managing visa applications and university applications. Coordinating between students and educational institutions to ensure smooth application processes. Skills Highlighted: SOP Writing Visa Application Management University Application Coordination Administrative Skills Client Communication
Process Coordinator - One Window Overseas Education
As a Process Coordinator at One Window Overseas Education, I specialized in: Writing Statements of Purpose (SOP) for students. Managing visa applications and university applications. Coordinating between students and educational institutions to ensure smooth application processes. Skills Highlighted: SOP Writing Visa Application Management University Application Coordination Administrative Skills Client Communication
Process Coordinator - One Window Overseas Education
11973393
I completed a comprehensive diploma in Hospitality, Travel, and Customer Service from Frankfinn Institute of Air Hostess Training, Hyderabad. This program equipped me with: Proficiency in handling travel and hotel reservation systems. Strong communication and interpersonal skills essential for the hospitality industry. A customer-centric approach to ensure high-quality service delivery. Skills Highlighted: Travel Reservations Hotel Reservations Customer Service Communication Skills Interpersonal Skills
Diploma in Hospitality, Travel, and Customer Service
11973390
At 247.ai, I provided top-notch customer service and technical support, handling a variety of customer inquiries and resolving technical issues effectively. My responsibilities included: Assisting customers with technical support queries and resolving issues promptly. Utilizing Amadeus and Fidelio software for travel and hotel reservations. Maintaining a high level of customer satisfaction through excellent communication and problem-solving skills. Skills Highlighted: Customer Service Technical Support Amadeus Software Fidelio Software Problem Solving
Customer Service Specialist at 247.ai
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Experience
Process Coordinator
Jan, 2024 - May, 2024
•
4 months
One Window Overseas Education Pvt.Ltd
Jan, 2024 - May, 2024
•
4 months
As a Process Coordinator at One Window Overseas Education, I facilitated seamless university and visa application processes for students. My responsibilities included guiding applicants through application submissions, preparing compelling Statements of Purpose (SOPs), and managing visa requirements. I excelled in client communication, ensuring clarity and efficiency throughout the process, resulting in high success rates and positive feedback.
Jan, 2024 - May, 2024
•
4 months
Digital Interaction Advisor
Aug, 2023 - Jan, 2024
•
5 months
247.Ai
Aug, 2023 - Jan, 2024
•
5 months
As my contract at 247.ai comes to a successful completion, | am actively seeking new challenges and opportunities to contribute my skills and expertise in area of expertise in customer service, technical support and issue resolution. With 5 months of experience at 247.ai.
Aug, 2023 - Jan, 2024
•
5 months
Education
Bachelor of Technology in Computer Science & Engineering
2019 - 2023
•
4 years
Flag of
India
2019 - 2023
•
4 years
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