Kensley H.

I bring diverse skills in customer service, virtual assistance, and data management. My strengths lie in clear communication, efficient multitasking, and using tech tools to streamline tasks. I’m highly experienced with CRMs like Zendesk, Shopify, Gorgias, and Intercom for managing customer inquiries and ensuring quick personalized responses. I also work with tools like Slack, Hubstaff, and Trello to collaborate effectively and stay organized. In my role as a virtual assistant, I’ve handled everything from email management to project coordination, always with an eye for detail. I’m passionate about making processes smoother, whether it’s through data entry, optimizing workflows, or resolving customer issues. I love diving into tasks that need structure and finding ways to make things run more efficiently. I’m excited about opportunities where I can use these skills to support teams, streamline operations, and provide excellent customer service.