Syed Shiraz S.

I am an accomplished IT specialist with Ten years of experience, outstanding troubleshooting abilities, a commitment to client satisfaction, and ongoing skill development. I have a great deal of practical knowledge with a variety of technologies, including 1. MDM (Addigy, Microsoft Endpoint Manager - Intune) 2. SSO (AWS SSO, Azure Active Directory, Okta, Google SSO) 3. Virtualization (VMware, Hyper-V, AWS, Ace Cloud Hosting) 4. RMM (Datto RMM, ManageEngine, ConnectWise) 5. Email Security (M365 Defender, M365 Exchange, IronScales) 6. Email Services (Google Workspace, Microsoft 365, Go Daddy, CPanel) 7. CyberSecurity Solutions (LionGard, CyberCNS, Talon Browser, Beyond Identity IdP, ActiFile, CybrHawk, DataDog, Huntress, ThreatLocker, SentinelOne, ) 8. VOIP (DialPad, AirCall, Zoom, RingCentral) 9. PSA/Ticketing system (Autotask PSA, Halo PSA, ServiceNow, Jira) 10. SASE (Cato Networks, Perimeter81) 11. Automation (Zapier, [login to view URL], OpsGenie, [login to view URL], PipeDream, Okta Workflows) 12. Remote Control Tools (ConnectWise Control, Splashtop, AnyDesk, TeamViewer) 13. Backup Solutions (Datto BCDR (Local & Cloud), OwnBackup, CloudAlly) 14. Network Administration (Sophos, Fortinet & Unifi, Auvik Networks, ) 15. Documentation (IT Glue, Confluence, Notion, Notion ai & Keeper Password Manager, Loom, Tango, LucidChart, ScalePad) 16. Cybersecurity Awareness Training (HacWare, KnowBe4) 17. Others (OVRC - WattBox Remote Management, Pax8, JupiterOne)