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Marielle Angela G.
@marielleangela
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Customer Service Virtual Assistant
$6 USD / Hour
・
Philippines (5:37 PM)
・
Joined on January 12, 2017
$6 USD / Hour
・
I can multi-task and I work under pressure. I am reliable and hardworking. I have earned my skills and experience during my 7 years in the BPO industry as a Phone, Chat and Email Support handled Customer, Sales and Technical Services.
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Experience
Reservations Specialist
Oct, 2022 - Mar, 2024
•
1 year, 5 months
XACT
Oct, 2022 - Mar, 2024
•
1 year, 5 months
Assisting guests with booking their accommodation and providing information about availability, rates, and ensuring accuracy in reservation details through phone, email and chat.
Oct, 2022 - Mar, 2024
•
1 year, 5 months
Customer Service Representative
Jan, 2018 - Oct, 2022
•
4 years, 9 months
Focus Direct Inc.
Jan, 2018 - Oct, 2022
•
4 years, 9 months
Assisting customers with inquiries, complaints and requests via phone, email and chat.
Jan, 2018 - Oct, 2022
•
4 years, 9 months
Technical Support Representative
Jan, 2014 - Apr, 2015
•
1 year, 2 months
Teletech
Jan, 2014 - Apr, 2015
•
1 year, 2 months
Helping customers troubleshoot problems and provide guidance on internet usage via phone.
Jan, 2014 - Apr, 2015
•
1 year, 2 months
Education
University of Negros Occidental - Recoletos
2009 - 2015
•
6 years
Bachelor of Science in Business Administration major in Marketing Management
Philippines
2009 - 2015
•
6 years
Miriam College
2008 - 2009
•
1 year
Bachelor of Science in Entrepreneurship
Philippines
2008 - 2009
•
1 year
Verifications
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