We are seeking to appoint a website development company that specialises in creating websites for Registered Training Organisations (RTOs) in Australia. The company must have a deep understanding of RTO requirements, including compliance with ASQA standards and other relevant regulatory frameworks.
This website will focus on two qualifications:
CPPREP 41419 Certificate IV in Real Estate Practice
CPPREP 51122 Diploma of Property (Agency Management)
References:
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Key requirements include:
- Experience in designing websites for RTOs
- Familiarity with the specific requirements for Australian RTOs, such as student portals, course listings, enrolment forms, and compliance with the Standards for Registered Training Organisations (RTOs) 2015
- Expertise in developing responsive and user-friendly websites using WordPress
- Integration of essential features such as online enquiry forms, LMS compatibility, and secure payment gateways
- Ability to ensure website compliance with the Australian Privacy Act and accessibility standards
- Provision of ongoing technical support and maintenance
WEBSITE FEATURES:
1. Compliance Information
• RTO Code and Contact Details: Prominently display your RTO code, business name, and full contact details, including physical location and registered business address.
• Nationally Recognised Training Logo: If applicable, use the authorised logo to indicate courses are nationally accredited.
• Privacy Policy: Include a comprehensive privacy policy that aligns with the Australian Privacy Act 1988, detailing how you collect, use, and store personal information.
• Complaints and Appeals Process: Clearly outline how students can raise complaints or appeal decisions.
• Terms and Conditions: Provide terms and conditions of enrolment, fees, and refunds to ensure compliance.
2. Course Information
• Accurate Course Listings: Include detailed information about the qualifications and units of competency offered, such as CPPREP 41419 and CPPREP 51122.
• Course Outcomes and Pathways: Provide clear explanations of the learning outcomes, pathways, and potential career outcomes for each qualification.
• Entry Requirements: List any prerequisites or entry requirements for each course.
• Modes of Delivery: Include information about delivery methods (e.g. face-to-face, online, blended).
3. Enrolment and Fees
• Online Enrolment Forms: Offer easy access to enrolment forms, allowing prospective students to register online.
• Fee Information: Display course fees, payment options, and any additional costs (e.g. textbooks, materials).
• VET Student Loans: If applicable, include information on student loans or financial support options.
4. Student Support and Resources
• Student Portal: A secure portal for students to access learning resources, course progress, assessments, and communication with trainers.
• Support Services: Information on student support services, including language, literacy, numeracy (LLN) support, and other welfare services.
• Learning Management System (LMS): Integration with an LMS for students to access materials, assessments, and feedback.
5. Policies and Procedures
• Refund and Cancellation Policy: Provide clear policies around refunds, cancellations, and withdrawals.
• Assessment Policies: Detail the assessment process, including reassessment opportunities and competency-based assessment information.
• RPL and Credit Transfer: Include information on Recognition of Prior Learning (RPL) and credit transfer processes.
6. Accessibility and User Experience
• Mobile-Responsive Design: Ensure the website is accessible on all devices, particularly mobile phones and tablets.
• Accessibility Standards: Comply with web accessibility standards (WCAG 2.1), ensuring the website is usable by people with disabilities.
• Clear Navigation: Ensure the website is easy to navigate, with a logical structure and clear menus.
7. Regulatory Links
• ASQA: Provide links to the Australian Skills Quality Authority (ASQA) for students to verify the RTO’s status.
• Industry Links: Include links to industry bodies, relevant legislation, and licensing authorities (e.g. real estate licensing bodies).
8. Testimonials and Case Studies
• Student Testimonials: Showcase positive feedback from past students to build credibility.
• Case Studies: Include real-life examples of successful student outcomes and career paths after completing your courses.
9. Ongoing Support and Maintenance
• Ongoing Compliance: Ensure content is updated regularly to remain compliant with the latest ASQA standards and regulations.
• Technical Support: Provide continuous technical support to keep the website secure, functional, and up-to-date.
10. Secure Student Login: Provide a secure login area for current students to access course materials, submit assessments, and communicate with trainers.
Downloadable Resources:
Offer downloadable PDFs for course guides, qualification frameworks, and other key documents.
Provide access to templates, such as enrolment forms and assessment resources.
Industry Updates: Include a section to share articles, news, and updates relevant to the real estate and education sectors, including legislative changes and industry trends.
Student Tips: Provide a dedicated area with study tips, career advice, and insights for both prospective and current students.
Upcoming Training Events: Promote upcoming workshops, training sessions, and webinars, with event details prominently displayed on the website.
Event Registration: Enable users to sign up for events directly from the website.
Webinar Recordings: Offer access to past webinar recordings for students to view on demand.
Social Media Integration:
Include links to my business’s social media profiles (e.g. LinkedIn, Facebook, Instagram).
Integrate live social media feeds to display real-time updates.
Testimonials and Reviews:
Expand on student testimonials with detailed success stories from past students.
Integrate Google Reviews directly into the website for credibility.
Automated Responses: Incorporate a chatbot feature that can answer FAQs and guide users to relevant sections of the site.
Online Payments: Ensure secure online payment gateways (e.g. PayPal, credit card) for course enrolment and payment processing.
Meet the Team: Include a section to introduce trainers, detailing their qualifications, industry experience, and areas of expertise.
Search Engine Optimisation (SEO): Optimise the website for search engines, focusing on relevant keywords, metadata, and content to improve visibility.
Google Analytics: Implement Google Analytics or other tracking tools to monitor site performance, user behaviour, and engagement, aiding data-driven decision-making.
NOTES: I will provide all the copy; I just need someone to handle the technical aspects. I've attached the brand guidelines to assist with maintaining brand consistency. I will need everything completed by early December 2024. The webpage will be used exclusively for enrollment purposes and will link to my existing Learning Management System and Student Management System, which are already in progress.
We look forward to working with a team that can deliver a high-quality, professional website that reflects the goals of our training organisation, particularly in delivering the CPPREP 41419 and CPPREP 51122 qualifications.
Please provide examples of your past work with RTOs, a detailed proposal, and an estimated timeline for completion.