With case-study driven approach, ultimate solutions arise to drive success. This is my core belief & doctrine!
What I can offer so far based on presented project desc:
- All Key features: Analyzed with more detailed specs "if any, or suggest own vision for what might work best as-per industry standards"
Targeting dev efforts reduction & minimization, utilizing open-source libraries to tailor our needs.
If another opinion is preferred, e.g from-scratch development. Then leveraging previously acquired knowledge & experiences can equip the dev process to professionally deliver crafted solutions with security in mind. "beside other benefits: testability, maintainability, and scalability"
- Extra features discovered down the road, Unlocking new info during work introduce some addons to innovate. Any extra features proposed are complimentary.
- Sales performance with all KPIs.
- Customer behavior: Do you expect multi-sellers to use the system with isolated dashboards?
If yes, how about global reporting across the system? i.e for super admin users to maintain a helicopter view tracking all clients/customers with charts.
What about impersonation? :)
- Operational efficiency as needed & more.
- User engagements, CTR, retention rate, lifetime value, churn rate and more. For a holistic view of the customer lifecycle.
Reports can be generated daily during non-rush hours, separately if infrastructure budget can fit, or maybe real-time if required.
Let's do this.
Cheers,