Elastix pbx ivr jobs

Hello Sophia, Please translate attached file by January 21st. Let me know if you need more time. Thank you, G

I'm seeking a skilled professional to configure an Asterisk PBX system tailored for customer support. The main feature we require is call recording. There's no need for integration with any other software or systems at this point. Key Requirements: - Extensive experience with Asterisk PBX - Knowledgeable in setting up call recording features - Able to deliver a standalone, non-integrated system - Websocket integration for 2 way calls Your expertise will help us enhance our customer support communication and monitoring. Please bid if you can fulfill these requirements.

...and configuration of SIP trunks. Configuration of extensions and call groups. Integration with Call Flow Design: Implementation of a graphical interface that allows intuitive creation and management of call flows (e.g., drag-and-drop functionality). Ensure that the created flows are immediately applicable and functional on FreePBX. Additional Features: Implementation of an auto-attendant (IVR) configurable via the Call Flow Design interface. Support for integration with third-party APIs (if required). Call recording and management functionality. Documentation and Support: Provide detailed documentation for installation, configuration, and use of the system. Initial technical assistance for system launch and support. Requirements: Proven experience with FreePBX and Vo...

...and potential troubleshooting. Requirements: Proven experience in AI development, particularly in setting up AI assistants or chatbots with real-time capabilities. Strong coding skills in Python, JavaScript, or other relevant languages for AI integration. Experience with lead generation systems, CRM integrations, and AI-driven customer service tools. Familiarity with voice recognition technology, IVR systems, and automated calling functionality is a plus. Detail-oriented, with the ability to ensure smooth interactions and high-quality user experiences. Strong problem-solving skills and a proactive attitude towards improving system efficiency. How to Apply: Please submit your resume and a brief portfolio or description of relevant projects you've worked on. Include any spec...

I'm seeking a professional to configure our on-premise 3CX PBX with SIP Trunks. This will connect to Twilio and subsequently to VAPI.ai. The primary functionality required from this setup is voice bot integration through VAPI.ai. Key Responsibilities: - Integration of an existing voice agent into the 3CX configuration. - Setting up SIP Trunks to connect to Twilio, and then to VAPI.ai. Ideal Candidate: - Extensive experience with 3CX PBX configuration. - Proven track record with Twilio and integrations. - Skilled in voice bot technology and configuration. - Familiarity with integrating pre-existing scripts into a new system. - Excellent problem-solving skills to troubleshoot any potential issues during the setup. Job will be considered finished when: - A call in the 3...

I'm looking for a skilled developer experienced with the ACULAB SDK to create a voice communication system with the following features: - Call Recording - Interactive Voice Response (IVR) - Auto-dialing The ideal freelancer should have prior experience in developing similar systems, understanding of voice communication protocols, and proficiency in using the ACULAB SDK.

I'm looking for a cost-effective solution for an interactive voice response (IVR) system or a business phone menu that can handle multiple functionalities and is scalable for global use in the future. Key Requirements: - The system should support both Australian and Philippines phone numbers initially, with the capability to expand globally as the business grows. - It should be an affordable option without compromising on quality. - The IVR system will need to cater to all aspects of the business: customer support, sales inquiries, and serving as an information hotline. Desired IVR Functionalities: - Call Routing: Efficiently directing calls to the appropriate department or team member. - Voice Recognition: Implementing an interactive element that allows for us...

I'm looking for a d...for me. This application should be able to make calls to a specific list of Toll-free IVR numbers and navigate through the IVR system automatically to reach the Balance Enquiry step. Key Features: 1. Input of Toll-Free numbers to call. 2. Capability to upload a plain text file with 1,000 to 10,000 account details for balance enquiry. 3. The application should make a call for every data field in the uploaded file and input the account number and pin automatically. The response from the balance enquiry should be saved next to each corresponding field. The software needs to be compatible with Windows. The ideal candidate should have extensive experience in VoIP application development, familiarity with IVR systems, and proficiency in developin...

I'm looking for a d...for me. This application should be able to make calls to a specific list of Toll-free IVR numbers and navigate through the IVR system automatically to reach the Balance Enquiry step. Key Features: 1. Input of Toll-Free numbers to call. 2. Capability to upload a plain text file with 1,000 to 10,000 account details for balance enquiry. 3. The application should make a call for every data field in the uploaded file and input the account number and pin automatically. The response from the balance enquiry should be saved next to each corresponding field. The software needs to be compatible with Windows. The ideal candidate should have extensive experience in VoIP application development, familiarity with IVR systems, and proficiency in developin...

I'm looking for a d...for me. This application should be able to make calls to a specific list of Toll-free IVR numbers and navigate through the IVR system automatically to reach the Balance Enquiry step. Key Features: 1. Input of Toll-Free numbers to call. 2. Capability to upload a plain text file with 1,000 to 10,000 account details for balance enquiry. 3. The application should make a call for every data field in the uploaded file and input the account number and pin automatically. The response from the balance enquiry should be saved next to each corresponding field. The software needs to be compatible with Windows. The ideal candidate should have extensive experience in VoIP application development, familiarity with IVR systems, and proficiency in developin...

I'm looking for a d...for me. This application should be able to make calls to a specific list of Toll-free IVR numbers and navigate through the IVR system automatically to reach the Balance Enquiry step. Key Features: 1. Input of Toll-Free numbers to call. 2. Capability to upload a plain text file with 1,000 to 10,000 account details for balance enquiry. 3. The application should make a call for every data field in the uploaded file and input the account number and pin automatically. The response from the balance enquiry should be saved next to each corresponding field. The software needs to be compatible with Windows. The ideal candidate should have extensive experience in VoIP application development, familiarity with IVR systems, and proficiency in developin...

I'm looking for a d...for me. This application should be able to make calls to a specific list of Toll-free IVR numbers and navigate through the IVR system automatically to reach the Balance Enquiry step. Key Features: 1. Input of Toll-Free numbers to call. 2. Capability to upload a plain text file with 1,000 to 10,000 account details for balance enquiry. 3. The application should make a call for every data field in the uploaded file and input the account number and pin automatically. The response from the balance enquiry should be saved next to each corresponding field. The software needs to be compatible with Windows. The ideal candidate should have extensive experience in VoIP application development, familiarity with IVR systems, and proficiency in developin...

I'm looking for an expert who can set up an Inbound IVR system for my customer support. The IVR will be used to handle incoming calls, directing them to the appropriate department or providing pre-recorded answers to common queries. Key requirements: - Experience in setting up IVR systems, particularly for customer support - Ability to integrate the IVR with existing Helpdesk software - Knowledge of best practices for IVR design to ensure user-friendly experience I expect the freelancer to understand the nuances of customer support IVR systems and deliver a setup that optimally assists in managing incoming calls.

I require a skilled professional to help me configure two FusionPBX IPPBX systems over a LAN for effective call routing between the two systems. Key Responsibilities: - Configure the two FusionPBX systems for seamless call routing. - Implement IP-based authentication for secure connection. Ideal Skills: - Extensive experience with FusionPBX configuration. - Proficient unders...FusionPBX IPPBX systems over a LAN for effective call routing between the two systems. Key Responsibilities: - Configure the two FusionPBX systems for seamless call routing. - Implement IP-based authentication for secure connection. Ideal Skills: - Extensive experience with FusionPBX configuration. - Proficient understanding of IP-based authentication methods. - Prior experience with LAN-based PBX systems ...

...possibly a database or a web front end. Key Features: - Compatibility with PBX systems: The application needs to integrate with systems like Free PBX and other commercial PBXs, utilizing SIP registration capabilities. Upon download the application should generate a unique Identifier and sync this data to the database. - Dynamic Configuration: The registration and configuration of the application should be dynamically assigned based on entries from a database tied to a unique identifier for each device and leverage GPS location for correct registration. This database would live in Azure. - User Interface: I prefer a native iOS and Android interface for the application. - Call Handling: The integration with the PBX system will primarily involve basic call handling an...

I'm looking for a skilled professional to integrate my on-premise PBX with SIP and WebRTC. The primary purpose of this project is to facilitate voice communication through this integration, with a specific focus on enabling real-time analytics as one of the key features. Ideal skills and experience for the job include: - Extensive knowledge and experience with SIP, WebRTC, and PBX systems - Expertise in voice communication systems - Proven track record of implementing real-time analytics in communication systems - Strong problem-solving skills to troubleshoot and resolve any potential issues during the integration process - Excellent communication skills to provide updates and explanations throughout the project. Please provide your portfolio and examples of similar ...

...Issabel PBX, and UTM tracking into Bitrix24. Appointment Scheduling: Set up scheduling with reminders and HIS synchronization. Complaint Management: Automate feedback collection and link complaints to departments. Automation & Reporting: Configure workflows, dashboards, and Power BI analytics. HIS Integration: Synchronize appointments and patient data between HIS and CRM. Testing & Deployment: Conduct system testing, UAT, and provide training. Deliverables: Fully functional Bitrix24 CRM tailored to hospital operations. Integrated lead capture, scheduling, and complaint resolution pipelines. Advanced reports for performance and KPIs. HIS integration for seamless data flow. Access Required: Bitrix24 admin credentials. Website CMS or hosting access for form integration. I...

...Issabel PBX, and UTM tracking into Bitrix24. Appointment Scheduling: Set up scheduling with reminders and HIS synchronization. Complaint Management: Automate feedback collection and link complaints to departments. Automation & Reporting: Configure workflows, dashboards, and Power BI analytics. HIS Integration: Synchronize appointments and patient data between HIS and CRM. Testing & Deployment: Conduct system testing, UAT, and provide training. Deliverables: Fully functional Bitrix24 CRM tailored to hospital operations. Integrated lead capture, scheduling, and complaint resolution pipelines. Advanced reports for performance and KPIs. HIS integration for seamless data flow. Access Required: Bitrix24 admin credentials. Website CMS or hosting access for form integration. I...

I'm seeking a seasoned GoHighLevel (GHL) professional to enhance my agency's operations. Key tasks will include setting up the agency and its sub-accounts, configuring an IVR system, implementing a payment gateway, and developing funnel pages. Key Responsibilities: - Agency Setup: Create sub-accounts, configure the IVR system, set up the payment gateway, and integrate Voice AI. - Automation: Streamline processes and workflows triggered from online forms, with data being saved in the GHL CRM, Google Sheets, and email. - AI Integration: Link an AI Bot to all social accounts and set up Voice AI. - Development: Create funnel pages and a logo. - Documentation: Prepare comprehensive documentation for all tasks. Please provide your hourly rate and an estimate of total h...

...multiple user accounts with email and password authentication. Key features of the dashboard include: - **Voice Call Functionality**: The dashboard should support all aspects of voice calls using Twilio. - **Call Recording**: A feature that allows users to record their calls. - **Call Analytics**: Delivering insights and statistics to users about their calls. - **Interactive Voice Response (IVR)**: Integrating a system that can interact with callers and route calls accordingly. Ideal candidates for this project should have extensive experience with Python, Twilio and dashboard development. Skills in creating robust, user-friendly interfaces and implementing strong security measures for account authentication will be highly valued. Please include relevant samples of your wo...

I'm in need of a professional female voiceover for my IVR calls. The voiceover should be performed in a professional tone, and in the following Languages: Telugu, Kannada and Hindi. Please only apply if you have experience with IVR voiceovers and can deliver high-quality audio files.

I'm in need of a professional female voiceover for my IVR calls. The voiceover should be performed in a professional tone, and in the following Languages: Telugu, Kannada and Hindi. Please only apply if you have experience with IVR voiceovers and can deliver high-quality audio files.

I need a freelancer to setup Free PBX (Asterix) on a Rack Bank cloud server. Key requirements: - Installation of Free PBX (Asterix) on a Linux server - Single server setup - Knowledge of Rack Bank cloud services - Prior experience with Free PBX (Asterix) installations Skills and experience: - Expertise in Linux server management - Familiarity with Free PBX (Asterix) - Cloud service installation experience - Capable of providing a standard configuration without customizations or specific enhancements

I need a freelancer to create a photo collage for me with a modern and sleek style. The collage will be used for 13 different images, all containing different personalized messa...incorporated into the images. Ideal Skills: - Graphic Design - Proficiency in photo editing software - Creative thinking and attention to detail Specific Details: 1280x769 px at 72 DPI. All uploaded logos should be on the collage with my picture. The example pic shows my name (Voice Vox) and it should also say Exclusively on Fiverr! Each photo should have a banner across with the text: Telephony/IVR ONLY DJ Drops ONLY Radio Imaging ONLY Corporate ONLY Radio/TV Commercial ONLY Streaming ONLY Podcast ONLY E-Learning ONLY Explainer ONLY Video Game/Character ONLY Political ONLY Audiobook ONLY Audio Ed...

I am in need of a customized IVR system for Vicidial Park CALL IVR Function. The IVR needs to capture customer contact information and store it in a database. This system should be able to collect dtmf response saved as number from customers which is a default function in VICIDIAL. Just need to implement that function. Requirements: - Experience with Vicidial Park is highly preferred - Expertise in creating and customizing IVR systems - Skills in database management and data storage The collected customer contact details should be stored in a database for future use. Please note, this project does not require sending the information via email, only storing it in the database.

As a travel company, we are in need of a seasoned...Responsibilities: - Set up a comprehensive VoIP and GSM network call center solution - Facilitate both inbound and outbound call services - Ensure the system is scalable and robust Ideal Skills and Experience: - Extensive experience in setting up VoIP and GSM network call center solutions - Proficient in call routing and management systems - Knowledgeable in designing Interactive Voice Response (IVR) systems - Skilled in implementing call recording and analytics systems - Familiarity with the requirements of a travel company would be an advantage Please note that we are starting from scratch, thus the successful candidate will have the unique opportunity to build a state-of-the-art call center solution tailored specifically for ...

...through an integrated IVR system (Acefone). - Note-taking: Agents should be able to jot down comments and set follow-up reminders. - Quotation Sending: Agents need the ability to send quotes via email or SMS, which will include a payment link. - Payment Integration: This link should be integrated with Stripe and PayPal, using embedded forms hosted on these platforms. - Admin Control: An admin login is required for adding users/agents. The entire design has been completed on Figma, and I am looking for an expert in React, NodeJs, and DynamoDB to bring it to life. Any additional tech stack recommendations are welcome. Authentication: - The system will use a straightforward Email and password authentication system for both agents and admin. IVR Service: - The integrated...

I need an expert in VoIP and firewall configurations to help troubleshoot my Yeastar IP PBX system. Currently, I'm able to make internal calls without any issues, but I'm facing difficulties making and receiving calls from the internet. Key points: - The system is behind a hardware firewall. - I'm unsure if the firewall is configured correctly to allow SIP and RTP traffic. - I have not checked if my firewall has SIP ALG enabled. The ideal candidate should be experienced with Yeastar systems, have a deep understanding of VoIP protocols and firewall configurations, and be able to quickly diagnose and resolve these issues. Please include your relevant experience in your proposal. The firewall type being used is a fortinet hardware firewall.

...or individual to create an app similar to Superfone. The app will be a business communication solution designed to centralize and manage inbound and outbound calls for businesses with features like IVR, call recording, team collaboration, and CRM integration. Key Features Required: 1. Business Phone Number Management: • Support for app-based business phone numbers. • Shared usage across multiple team members. 2. Call Handling: • Inbound and outbound calling through the app. • Call routing options: parallel ringing, sequential ringing, and call transfer. • Interactive Voice Response (IVR) for directing calls to departments or individuals. 3. Call Recording and Analytics: • Automatic call recording. • Access to detailed call logs...

I'm in need of a professional male Hmong voice talent. The project entails recording a script of approximately 2,600 words for an IVR (Interactive Voice Response) system, primarily for customer support. Key Requirements: - Voice should be professional and formal - Experience in voice work for IVR systems is a plus - Ability to deliver high-quality audio - Flexibility to work either from your home studio or on-site in our studio in Thailand - Ideal candidate must be a native Hmong speaker to ensure accurate pronunciation and cultural appropriateness. The ideal candidate will have a clear, articulate voice with the ability to convey a professional tone. Please provide samples of similar work if available.

Hello everyone, Hope you are doing well. I'm looking for a talented Georgian voiceover artist. The details of the project are yet to be finalized, but it could potentially involve IVR content. Key requirements: - Native Georgian speaker - Experience in voiceover - Versatile tone delivery - Professional recording equipment Looking forward to your bids.

I'm seeking a telephony expert to reset and rebuild my Grandstream UCM6308 system. This project aims to simplif...set up extensions for various departments, including Sales, Support, Product, and Reception. Key tasks: - Resetting and rebuilding the telephony system - Setting up 11-30 extensions for different departments - Integrating an IVR system (in both Arabic and English) using pre-recorded messages Future opportunities: - Discussion on an ad-hoc service and maintenance contract at a later stage Ideal skills and experience for this job include: - Extensive knowledge and experience with Grandstream UCM6308 - Proficiency in telephony system management - Ability to integrate IVR systems - Excellent understanding of setting up multiple extensions - Bilingual (Arabic ...

I'm looking for a professional to set up a Twilio IVR system. The main purpose of this IVR will be routing calls to different departments within our customer service system, primarily Sales and Technical Support. 1. ring 2. press 1 for Spanish, 2 for English 3. if spanish forward the call to another number 4. if English forward the call to a different number.  Key requirements: - Extensive experience with Twilio IVR - Understanding of customer service call routing - Ability to set up department-specific call routing - Familiarity with IVR systems used for sales and technical support The ideal candidate would understand the best practices for customer service IVR systems and be able to deliver a seamless, efficient setup.

I'm looking for an expert to set up Amazon Connect for me with a specific focus on real-time analytics. Key Requirements: - Extensive experience with Amazon Connect - Proven track record in implementing real-time analytics - Ability to deliver a seaml...analytics. Key Requirements: - Extensive experience with Amazon Connect - Proven track record in implementing real-time analytics - Ability to deliver a seamless, user-friendly setup Skills: - AWS expertise - Strong analytical skills - Excellent communication and technical skills Please note that this project does not currently require integration with other AWS services or the implementation of an IVR system or call recording. Your primary focus will be ensuring the real-time analytics feature is fully operational and eas...

I'm in need of a professional Arabic voice over artist for my IVR (Interactive Voice Response) system. Key Requirements: - The primary use of the IVR system will be for customer service, so the voice over should be clear, concise and easy to understand. - The tone of the voice over should be professional, maintaining a level of authority and trustworthiness. - Previous experience with IVR voice overs would be a significant advantage. Ideal Skills: - Native or near-native proficiency in Arabic - Previous experience in voice over work, particularly for IVR systems - Ability to deliver high-quality recordings - Understanding of the requirements for a customer service IVR system

I'm seeking an IT expert with a strong background in the telecommunication field, specifically with PBX systems, Magnus billing, or the VOOS3000 switch. Key Responsibilities: - Familiarity with Asterisk and Magnus billing or the VOOS3000 switch is crucial - Maintenance and troubleshooting of the PBX system - Integrating the PBX system with other platforms - Implementing a Round Robin configuration for Direct Inward Dialing (DID) and call conversion Ideal Skillset: - Profound knowledge and experience in telecommunication IT - Expertise in PBX systems - Proficiency in using and configuring Magnus billing and VOOS3000 switch - Familiarity with Asterisk - Strong troubleshooting skills - Experience with Round Robin configuration The expected timeline for the...

...- Telephony system - Contact center and IVR In the new Microsoft Dynamics setup, I require the following essential features: - Automated call routing - Integration with CRM - Real-time analytics - IVR (Interactive Voice Response) Ideal candidates for this project should have extensive experience with both Mitel and Microsoft Dynamics, particularly in customer service applications. Skills in telephony and Contact Center migration and CRM integration are crucial. Experience with setting up automated call routing, real-time analytics dashboards, and IVR systems within Microsoft Dynamics will be highly advantageous. The project needs to be completed within 3 months. The project should include advanced reporting tools to enhance data analysis. The IVR system re...

I am in need of a toll-free number that incorporates a basic AI support system. The primary function of this system will be a simple Interactive Voice Response (IVR) system. Key Requirements: - When I Make a call to the customer, it automatically plays a AI recorded voice and then tells customers to (this section for receiving call too) **press different keys for different options of talking*** Such as : Press 1 for account, Press 2 for balance, Press 0 for C,S etc Ideal Freelancer: - Proficient in telecommunication systems setup and configuration. - Prior experience with implementing IVR systems. - Understands the setup for toll-free numbers. - Good understanding of basic AI integration in telecommunication.

I'm looking for a freelancer to record an IVR transcript for my cloud-based, sales and marketing focused IVR system. The recording should be in clear, professional English. Ideal skills for this job include: - Experience with voice-over work - Familiarity with IVR systems - Excellent command of English Please provide samples of your previous work. The recording should have a professional and formal tone.

I'm seeking a talented graphic designer to create a modern-style logo for my Hosted PBX service company. The logo should embody a minimalist aesthetic. It should incorporate both an icon and text, seamlessly blending the two for a cohesive and professional look. The website colour scheme will be blue and black text and icons on white background, clean and simple. So the logo should have some complimentary colours to make it pop! Font requirements are not overly strict, but a web based font san-serif must be used. The font does not have to be a free one. Ideal Skills and Experience: - Proven experience in logo design, particularly for tech-oriented companies - Strong understanding of modern, minimalist design principles - Ability to create a balanced and professional icon an...

I'm seeking for integration between my PERFEX CRM and the 3CX PBX system. The integration should involve synchronizing specific data between the two platforms. This integration is done by the 3CX CRM template generator. The documentation for both systeme exists. I have generated the xml file, and the integration work but the LookupNumber didn’t work. Key aspects of the integration include: - Data to be synchronized: This includes contact information, call logs, user activity, pop ups, and the creation of new contacts. Ideal candidates for this project should have: - Proven experience with PERFEX CRM and 3CX PBX system. - Strong skills in data synchronization and CRM-PBX integration. - Ability to create new contacts on the fly and ensure pop ups are mana...

I need an expert to set up an On-Premises PBX system for me. This system should have an Auto-attendant and a Voicemail functionality. Key Responsibilities: - Setting up an On-Premises PBX system - Configuring Auto-attendant and Voicemail features - Integrating the PBX system with WhatsApp for customer support Ideal candidates should be well-versed with setting up and configuring PBX systems, particularly on-premises ones. Experience with integrating PBX systems with WhatsApp is highly desirable. You should also have a good understanding of customer support systems. The project should use Grandstream for the PBX system. The WhatsApp integration should support advanced customer support features including chatbots and automated responses. The proj...

Our IP telephony provider has gone bankrupt and we need assistance in setting up our Grandstream UCM6308. We currently have a functioning system but lost access to our credentials. Key Tasks: - System reset and credentials recovery - IVR setup: A simple menu with a few options - Configuration of extensions We are uncertain if we have any existing backup files. Your expertise in this area will be invaluable. Budget: Up to $200 for this project. Ideal Skills: - Experience with Grandstream UCM6308 - Proficient in IVR setup and extensions configuration - Ability to perform system resets and recover credentials - Familiarity with IP telephony systems Please reach out if you can assist us in recovering access to our system and setting up our phone system. Thank you.

...an expert who can develop an open-source automation framework for my Amazon Connect-created IVR system. This project involves: - Contacting the IVR number and verifying the welcome/prompt speech using Speech to Text. - Converting user-entered text into speech and sending it to the IVR system. - Continuing the ongoing conversation flow based on user voice commands. The IVR system is designed to handle customer support queries of varying complexities. Key features of the system include speech recognition and text-to-speech conversion. Therefore, I require a professional with: - Proficiency in developing automation frameworks, preferably open-source. - Extensive experience with Amazon Connect and IVR systems. - Strong understanding of speech recognitio...

...main goal of This PBX is to provide users a place to TOPUP their Balance and set up inbound Call Centres. The Main Payment Method will be Crypto Currency. ( USE OF CRYPTO API PAYMENT GATEWAYS) Main Features DTMF Live Input ( Call Between Extension and Customer. When the Customer Inputs an Entry on the Mobile Telephone KeyPad it will show to Extension Manager. DTMF IVR INPUT ( When Customer Calls Inbound Number, IVR will Play. IVR may Say "Enter 6 Digit OneTimePasscode" Customer will have a brief period of when they can enter, it will be recorded and displayed in Live Reports to the Extension Manager. Then IVR will Continue. Block IMCOMING. The Extension Manager will be able to Block certain Numbers & Prefixes from the calling ...

I'm in need of a skilled professional who can configure and customize both Asterisk and Issabel for my project. Key Responsibilities: - Set up both Asterisk and Issabel - Configure call routing and IVR - Customize voicemail and call recording features - Set up user extensions and permissions - Implement security measures to protect the system from unauthorized access - Configure SIP/SIP Trunks for external connectivity Please only apply if you have substantial experience with Asterisk and Issabel, specifically in configuration and customization.

I'm looking for a developer to create a custom Android softphone for me. This softphone will primarily be used for voice calls and needs to be compatible with an Asterisk PBX system. Key Requirements: - The softphone should support high-quality voice call capabilities. - It should be fully integrated with the Asterisk PBX system. - Experience with Android development and VoIP technology is a must. - Understanding of Asterisk PBX systems will be a significant advantage. Please note that the softphone does not need to support video calls or messaging at this stage. The focus will be solely on voice call functionality.

...for real-time and historical data. Role-based access control for managing user permissions. Advanced reporting capabilities, including call summaries, profit analysis, and monthly total volume with generated total revenue. Statements can be marked as paid or pending. Integration with third-party CRM systems and external APIs. Mobile-responsive design to ensure usability on different devices. IVR setup and SIP configuration for call routing and interactive services. Support ticket system and knowledge base for user assistance. Requirements: Strong knowledge of telecom software, VoIP technologies, and protocols such as SIP. Experience with developing number management and call routing systems. Proficiency in backend frameworks and database management, particularly for h...

I'm looking for a professional voice-over artist to record 6-10 prompts for an IVR system intended for an information hotline. The recordings need to be in both English and Arabic, with a tone that is professional and formal. Key Requirements: - Recordings in both English and Arabic - 6-10 different voice prompts - Professional and formal tone Ideal Skills: - Native or near-native proficiency in English and Arabic - Experience in voice-over work, particularly for IVR systems - Ability to deliver high-quality, clear recordings

...Windows server and provide comprehensive instructions on how to manage a call centre with it. Key Requirements: - Vicidial Installation: The system is brand new and requires a fresh setup. You will need to recommend and install the appropriate version of Vicidial for Windows. - Training: I need detailed instructions on how to place a toll-free number (TFN), set up an Interactive Voice Response (IVR), and handle calls using the system. - Expert Knowledge: You should have extensive experience with Vicidial and call centre operations. Please include any relevant certifications or experiences in your proposal. This project aims to have a fully operational call centre system with the necessary training for effective usage. The call centre will have up to 10 agents. Please provide ...