Customer Support Email Assistant

Top 1% in Freelancer.com Hi, Greetings! ✅checked your project details: ✅Completed Time: In project deadline We have worked on 900 + Projects. I have 6 + years of the experience in same kind of projects. If you are looking for a true Freelancer, I am the Right person for you. I am available almost 24-7 and am very responsive. I feel proud that I am a trusted Freelancer who pleases almost every single client. You can rest assure, your work will be delivered well in advance of others, with passion and accuracy. I guarantee you instant communication & responses when you need me. Why choose me? I think every client is the reason for my success. I only take projects which I am sure I can do quickly. My Portfolio Items: https://www.freelancer.com/u/schoudhary1553 I would really like to work with you on this project. If interested, Kindly contact me via chat for further details and discussion. Thank you Sandeep

Having worked as a Virtual Assistant for over four years, I've built an unmatched foundation of skills that align perfectly with your need for a Customer Support Email Assistant. My proficiency in written communication and customer service is well-honed, having successfully managed numerous email-based support projects just like yours. Notably, I approach every interaction with a positive, empathetic, and professional demeanor - ensuring the satisfaction of your customers while resolving their queries promptly and accurately. In terms of administration and project management, I'm nothing short of exceptional. I'm highly organized-driven, which will enable me to handle your email communications efficiently and effectively, prioritizing customer needs on the fly. Let's work together to elevate your business operations!

Hi there I have read your project carefully and interested in working with your company. I have great experience in customer service. Lets talk further. Regards, Ali

Hey! As a seasoned specialist in customer support and email management, I can assist in managing your email communications effectively. Here's how I can help: - Respond promptly to customer inquiries with professionalism and accuracy. - Ensure customer satisfaction by providing helpful information and addressing concerns. - Escalate technical or order-related issues to the appropriate team members as needed. With experience in handling over 350+ projects and running a startup, I understand the importance of clear communication and customer care. Feel free to check my [Freelancer Profile](insert link) for relevant experience in customer support and virtual assistance. A couple of quick questions: - What email platform are you using for customer communications? - Are there any specific guidelines or templates you'd like me to follow when responding to customers? Looking forward to collaborating with you!

Hello there, My name is Saad (Joe), and I would like to be your E-mail Customer Service Representative as I have been providing Customer Support Services since 2012 through different mediums. I have worked for a company as a retention agent and grew up as Team Lead for a team of 11 people who are now working under my supervision. I have provided Customer Retention Services through chat and e-mail to a US-based subscription company where my team handled more than 800 tickets weekly, while I handled escalations and follow-ups with customers via e-mail for cancelation requests of their subscriptions. They can now retain more than 30% of the members they converse with, who have spent more than $7M over the course of 4.5 years. I have an excellent command of English, so your Customers will not have any problem concerning communication as all communication will be apparent, straightforward, and complete in information. I have also worked as a Virtual Assistant for a Resort Marketing Company based in New Zealand. I have provided the owner with all kinds of support during the day. I also have vast experience in apps like ZenDesk, Kustomer, Asana, Slack, Notion, GSuite, MS Office, Adobe Acrobat, Adobe Photoshop, Adobe Illustrator, Adobe LiveCycle PDF Form Designer, and many more. Kindly look at my profile for reviews regarding the quality of my services. Best, Saad (Joe).

Hello, Thanks for posting this job. I have more than 7 years of experience working as a VA/Customer Service rep for many successful international online e-commerce stores and I can be handy with the following: * Answering emails effectively. (G-Suite, Zendesk, Freshdesk etc.) * Processing orders. * Processing returns, refunds, replacements, exchanges, cancellations, etc. * Add tracking numbers and details to orders manually if required. Could you please let me know which e-commerce platform you use? Looking forward to a positive response. Kind regards, Md

Hello! I can help manage your email communications by responding to customer inquiries in a timely and professional manner, ensuring their satisfaction with accurate information. I’ll also handle any escalations for technical or order processing issues as needed. I’m a great fit because I bring strong experience in customer communication, with a focus on providing efficient and helpful support. I'm ready to chat more about this and get started right away. Looking forward, Anusha S.

Hi, I can help manage your email communications with customers and assist you with multiple admin tasks Let me be your virtual assistant. I am a qualified and proficient virtual assistant with excellent research skills, creativity, and a passion for delivering excellent results. As a fast learner, I can quickly adapt to new tasks and instructions, and with my proficiency in both written and spoken English, I can effectively communicate with you. In hiring me, you get more than a virtual assistant; you gain a reliable professional who loves what she does and takes immense pleasure in relieving people of their burdens to enable them focus on things that matter most. Additionally I am reliable, flexible, loyal, hardworking and dedicated so please feel free to contact me if you want to discuss further Kind regards, Tosin

Hi I have 5yrs customer service experience and can start right away I have handled customer support for a sports company, a software company and an e-commerce store and believe the skills i acquired from those projects would be useful to yours You can check my reviews for assurance that your project will be done accurately and on time Hope you will consider my application Looking forward to working with you

Hey! I've carefully checked your requirements and really interested in this project Customer Support Email Assistant. I'm a full-time data and statistical analyst. I have worked with many clients across the world. I have rich experience in Excel, Virtual Assistant, Customer Support, Word and Data Processing. For more information about me, please refer to my portfolios on https://www.freelancer.com/hireme/monicawriter99. I'm ready to discuss your project and start immediately. Thank you. Monicah Writer.

Hello there, I have fully understood your project requirement, I can do Customer Support Email Assistan Work for you, I am fluent in Speaking English, I am assuring you I can help with your project. please allow me to work I am ready to start now. Upon checking my profile information if think of me best candidate for your project please hire. Thanks Mohammad Monir

Hi there, I’m excited about the Customer Support Email Assistant position. I’ve got experience handling customer emails, and I pride myself on being clear, friendly, and always helpful. I enjoy making sure customers get the support they need, with a positive and professional tone. I’d love to contribute to your team. Let’s connect soon! Best, Michelle

Hello, I am experienced in providing remote support and am confident in my ability to manage customer email communications effectively. I will ensure timely, professional responses to inquiries, address customer concerns with empathy, and escalate technical or order-related issues when necessary. My strong written communication skills and prior experience in customer support make me well-suited to help enhance your customer satisfaction. Looking forward to the opportunity to assist you. Thankyou!

Hello. I am a skilled remote assistant with experience in managing email communications and delivering exceptional customer support. My strengths include excellent written communication, maintaining professionalism in all interactions, and promptly addressing inquiries to ensure customer satisfaction. I am also adept at escalating complex issues when needed to provide seamless service. I’d be happy to contribute to your team’s success by providing reliable and efficient email support. Looking forward to discussing how I can assist you further.

Greetings, Myself Fardin. I am a professional e-Commerce customer support representative. I love dealing with difficult customers and also love to build good relations with customers. I am a Full-Time Professional Freelancer! I can dedicate 40+ hours per week. Services I have been providing are: Order Processing Booking Orders Client List Update Requisition Check Updates of the Orders Order Queries Email Support: Replying Customer Emails Notify them of their Orders Complaint Handling Support on Demand Overall, I'm here to help you take your e-commerce business to the next level. I won’t just work for you, I’ll work with you to make sure becomes a success. Please let me know when you're available to discuss more details about the project. I am waiting for your reply. Thank you

Hello, I have 10 years of experience in customer support, specializing in email communication. I can efficiently manage and respond to general customer inquiries with professionalism. Ensuring customer satisfaction is my priority, providing accurate and helpful information. I am adept at escalating technical or order processing issues when needed. I bring excellent written communication skills and a positive, empathetic attitude. Regards, VishnuLal NB.

Hi, You've mentioned that you're seeking a dedicated remote assistant to help manage email communication with customers, responding to general inquiries via email in a timely and professional manner, ensuring customer satisfaction by providing helpful and accurate information, and escalating technical or order processing queries. With my 8 years of experience in customer service/support, specifically handling emails and providing excellent customer support, I'm confident I can efficiently manage these tasks. I'm adept at crafting clear and concise responses, ensuring prompt delivery and a professional tone that reflects your brand. I'm also highly organized and detail-oriented, ensuring that all inquiries are handled efficiently and effectively. I'm eager to assist you in this project, providing reliable and efficient support to ensure your customers receive the best possible experience. I'm passionate about providing excellent customer service and ensuring client satisfaction, and I'm confident I can make a valuable contribution to your team. I am confident that I can do an excellent job for you. I can make your life easier by taking some of the load off your plate. Is there a time today that would be work for a chat? Talk soon, Elene

Hi there, Imagine having a dedicated partner who ensures your customer email communications are managed seamlessly, leaving your clients impressed and satisfied every time. That’s exactly the value I bring to your business. With a strong background in customer support and excellent written communication skills, I excel in handling inquiries with professionalism, empathy, and accuracy. Whether it’s responding promptly to general queries or escalating technical issues, I ensure every interaction reflects your brand's commitment to exceptional service. Kindly send me a message to discuss further details on how I can support your email management needs. Best regards, Maxwell

Good day. Thank you for your proposal. I have been a Professional Remote – Virtual Assistant/Admin Manager/Customer Support/Data Entry/PA for 12 years with the same company. I managed All of these roles simultaneously and remotely. Some of my many other responsibilities included being solely responsible for all Data Entry and the upkeep & maintaining of all data on all programs & databases, for the entire company I am known in my professional career, as being extremely accurate, meticulous and detail orientated with all my work. I would like to send you my Comprehensive CV as well as Contactable and Written Work References, as a testament of my Skills, Experiences, Capabilities and Core values as an Employee. All work that I do for you is kept confidential and treated with utmost sensitivity. Guinnevere Michelle Cloete

Good day, Thank you for the job post for a Customer Support Email Assistant. I have vast experience in client management and virtual assistant roles with excellent communication skills. I would be happy to forward my resume. If you would like my references, I will be more than willing to share them with you. I hope to hear from you soon. Kind regards, Kimi B