Customer Service is an essential component of a successful business. It involves providing customers with quality support to their inquiries, suggestions, grievances, or any matters related to the business. A customer service specialist is a personnel who specializes in providing top-notch customer service.

These professionals strive to go above and beyond customer’s expectations and provide efficient solutions tailored to their needs. Their job descriptions also consist of tasks such as responding to customer inquiries quickly and accurately, analyzing information, diagnosing real problems, recording customer feedbacks, creating customized support plans for each customer, monitoring customer relationship management tools, executing follow-ups, applying problem-solving strategies, among other duties. These tasks emphasize on building customers’ trust and fostering relationships with them.

Here’s some projects that our expert Customer Service Specialist made real:

  • Interpreting services in multiple languages
  • Lead generation and virtual assistance
  • Site verification across different countries
  • Product testing on global scale
  • Field research projects
  • Merchandise supervisors

The projects aforementioned demonstrated the ability of a Customer Service Specialist to provide seamless support for businesses around the world. By hiring such a freelancer on Freelancer.com, you are entrusting your customers’ satisfaction to professionals who are experts in dealing with customers’ needs and inquiries. With this knowledge and skillset at hand, you can immediately experience a far reaching beneficial impact on your business. You don't need to worry about not being able to cope with a sudden spike of customers' inquiries or missing out on feedback or suggestions that could help you improve your services. So don't wait any longer! Post your project now on Freelancer.com and hire one of our expert Customer Service Specialists!

De 95,515 opiniones, los clientes califican nuestro Customer Service Specialists 4.9 de un total de 5 estrellas.
Contratar a Customer Service Specialists

Customer Service is an essential component of a successful business. It involves providing customers with quality support to their inquiries, suggestions, grievances, or any matters related to the business. A customer service specialist is a personnel who specializes in providing top-notch customer service.

These professionals strive to go above and beyond customer’s expectations and provide efficient solutions tailored to their needs. Their job descriptions also consist of tasks such as responding to customer inquiries quickly and accurately, analyzing information, diagnosing real problems, recording customer feedbacks, creating customized support plans for each customer, monitoring customer relationship management tools, executing follow-ups, applying problem-solving strategies, among other duties. These tasks emphasize on building customers’ trust and fostering relationships with them.

Here’s some projects that our expert Customer Service Specialist made real:

  • Interpreting services in multiple languages
  • Lead generation and virtual assistance
  • Site verification across different countries
  • Product testing on global scale
  • Field research projects
  • Merchandise supervisors

The projects aforementioned demonstrated the ability of a Customer Service Specialist to provide seamless support for businesses around the world. By hiring such a freelancer on Freelancer.com, you are entrusting your customers’ satisfaction to professionals who are experts in dealing with customers’ needs and inquiries. With this knowledge and skillset at hand, you can immediately experience a far reaching beneficial impact on your business. You don't need to worry about not being able to cope with a sudden spike of customers' inquiries or missing out on feedback or suggestions that could help you improve your services. So don't wait any longer! Post your project now on Freelancer.com and hire one of our expert Customer Service Specialists!

De 95,515 opiniones, los clientes califican nuestro Customer Service Specialists 4.9 de un total de 5 estrellas.
Contratar a Customer Service Specialists

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    26 trabajos encontrados

    ¡Únete a nuestro equipo y sé parte de un proyecto completamente en inglés con excelentes beneficios! Sobre el puesto Estamos contratando un Patient Care Specialist (Scheduler) para trabajar agendando citas en un centro de diagnóstico. Este proyecto es 100% en inglés, por lo que buscamos candidatos con habilidades conversacionales avanzadas y pasión por el servicio al cliente. Requisitos para aplicar: • Ser mayor de 18 años. • Poseer cédula de identificación o permiso de trabajo válido en República Dominicana. • Certificación de bachillerato aprobada. • Habilidades básicas de computación. • Residir en Santo Domingo. • Disponibilidad para trabajar de manera pr...

    $5 / hr Average bid
    $5 / hr Oferta promedio
    3 ofertas

    I'm looking for a mid-level virtual assistant to help manage customer service across several platforms. Your tasks will include handling email inquiries, responding to live chat requests, and managing our social media customer interactions. Key Responsibilities: - Managing and responding to customer emails - Providing live chat support during business hours - Handling customer inquiries and comments on our social media platforms Skills and Experience: - Prior experience in a virtual assistant or customer service role - Excellent written and verbal communication skills - Proficient in using email, live chat software, and social media platforms for customer service - Able to handle customer interactions with patience and professionalism Pay $20ph

    $432 Average bid
    $432 Oferta promedio
    75 ofertas

    I'm seeking a professional to assist with calls and appointment setting focused on lead generation for the vending machine industry. Key Responsibilities: - Conduct calls to potential businesses interested in installing vending machines - Set appointments for further discussions and negotiations Ideal Skills: - Telemarketing experience, preferably in lead generation - Excellent communication and persuasion skills - Familiarity with the vending machine industry is a plus Focus on generating leads within the local area only.

    $25 Average bid
    $25 Oferta promedio
    23 ofertas

    I'm in need of a personal assistant with excellent English skills. The job involves handling emails, managing data, making phone calls, and other miscellaneous tasks. Key Responsibilities: - Email Management: Prioritizing and responding to emails on my behalf. - Data Management: This includes handling phone and email data, as well as other data sets. - Phone Calls: The nature of calls will vary, so adaptability and professionalism are key. Ideal Skills and Experience: - Fluent English speaker - Proficient in email and data management - Comfortable making phone calls - Able to work 10-15 hours a week, Monday to Friday Please note, the nature of phone calls is diverse, ranging from handling customer service inquiries to scheduling appointments and dealing with business matters...

    $4 / hr Average bid
    $4 / hr Oferta promedio
    125 ofertas

    Description: We are seeking a confident and motivated outbound cold caller to engage with real estate investors and property owners for our private lending business . Your role will focus on initiating contact, pre-qualifying leads, and transferring interested prospects to our internal sales team. A detailed script and calling software (Call Tools) will be provided. We are looking for someone who can follow the process, handle light objections, and communicate clearly and professionally. Key Responsibilities: - Make outbound calls to real estate investors using the provided script. - Ask pre-qualification questions to gauge interest and eligibility. - Live transfer qualified leads to sales team, or request a better call back time from our team - Write and log call notes based on conversa...

    $17 / hr Average bid
    $17 / hr Oferta promedio
    22 ofertas

    We are looking for a Telemarketer/Appointment Setter professional to join our team. The ideal candidate will have strong communication skills and be highly motivated. Responsibilities: Make outbound sales calls to potential clients in the US. Present and promote our products/services effectively. Identify and generate new sales opportunities. Follow up on leads Maintain accurate records of calls and client interactions. Provide regular reports on call outcomes and progress.

    $6 / hr Average bid
    $6 / hr Oferta promedio
    41 ofertas

    Bahis şirketinde çalışmak üzere çağrı merkezi departmanına kadın personeller alınacaktır. Çağrı Merkezi personeli görev tanımı; markanın müşterilerini veya potansiyel müşterilerini bir bilgisayar üzerinden mikrofonlu kulaklık aracılığıyla arayarak satış yapmak veya ihtiyaçlarına destek sunmak. Uzaktan çalışma modeliyle çalışmaktayız. Başvuru için aşağıdaki formu doldurmak zorunludur. Call center için; mesai saati günde 8 saattir. Tek vardiya mevcuttur, giriş çıkış saatleri sabittir. Maaşa ek olarak her ay artan primler de dahil edilmektedir.

    $15 - $25 / hr
    Destacado Sellado
    $15 - $25 / hr
    9 ofertas

    As an eCommerce Virtual Assistant, your primary responsibility will be handling customer service over the phone for our project. Key Responsibilities: - Handle customer inquiries in a professional and courteous manner - Process returns and refunds promptly and efficiently - Potential for upselling and cross-selling products in the future Ideal Skills and Experience: - Proven experience in customer service, preferably in eCommerce - Excellent communication skills - Ability to handle returns and refunds with ease - Future potential for sales-oriented tasks

    $1106 Average bid
    $1106 Oferta promedio
    55 ofertas

    I'm seeking a professional to manage my customer services mailbox, specifically focusing on handling and responding to sales inquiries. Key Responsibilities: - Monitor and manage the customer services mailbox. - Respond to sales inquiries using a combination of pre-written templates and customized responses. Ideal Skills and Experience: - Prior experience in sales customer service is highly desirable. - Proficient in using email software. - Excellent written communication skills for crafting responses. - Capable of understanding when to use a pre-written template vs. crafting a customized response.

    $16 / hr Average bid
    $16 / hr Oferta promedio
    42 ofertas

    I'm seeking a talented professional to assist me in transitioning my career towards Technical Support and Outside Sales. I have a wealth of ongoing projects that I believe will support my move, particularly my technical knowledge, but I need help tailoring my resume and applying to job sites. Key Responsibilities: - Tailor my resume to highlight my technical knowledge, problem-solving skills, and client communication abilities. - Strategically apply to job sites on my behalf - Help secure interviews The ideal candidate should have: - A strong understanding of the Technical Support and Outside Sales sectors - Exceptional resume writing skills - Experience in job application strategies - Strong and active communication - Ability to highlight my suitability for my desired career paths ...

    $17 Average bid
    $17 Oferta promedio
    5 ofertas

    I'm seeking a talented professional to assist me in transitioning my career towards Technical Support and Outside Sales. I have a wealth of ongoing projects that I believe will support my move, particularly my technical knowledge, but I need help tailoring my resume and applying to job sites. Key Responsibilities: - Tailor my resume to highlight my technical knowledge, problem-solving skills, and client communication abilities. - Strategically apply to job sites on my behalf - Help secure interviews The ideal candidate should have: - A strong understanding of the Technical Support and Outside Sales sectors - Exceptional resume writing skills - Experience in job application strategies - Strong and active communication - Ability to highlight my suitability for my desired career paths ...

    $82 Average bid
    $82 Oferta promedio
    4 ofertas

    Administrative Support Clerk Job Type: Full-Time/Part-Time This position is open to candidates located within the United States only. Job Summary: The Administrative Support Clerk will play a crucial role in ensuring the smooth operation of our office and supporting our team. This position requires a proactive, organized, and detail-oriented individual who can handle multiple tasks efficiently and effectively. Key Responsibilities: - Administrative Duties: - Manage and maintain executives' schedules, appointments, and travel arrangements. - Prepare and edit correspondence, reports, and presentations. - Organize and maintain electronic and paper files. - Handle incoming calls, emails, and other communications. - Order office supplies and manage inventory. - Project Coor...

    $18 / hr Average bid
    $18 / hr Oferta promedio
    33 ofertas

    Jenis Pekerjaan 1. Virtual Assistant (VA) 2. Customer Service Representative 3. Chat Support Agent 4. Email Support Specialist 5. Social Media Moderator

    $32 / hr Average bid
    $32 / hr Oferta promedio
    79 ofertas
    B2B Sales Virtual Assistant Needed
    3 días left
    Verificado

    I'm seeking a virtual assistant who can assist with my B2B sales process. Key Responsibilities: - Writing compelling sales emails to potential clients - Conducting thorough market research to identify new business opportunities - Managing customer relationships to foster long-term partnerships Ideal Candidate: - Strong writing skills to craft persuasive sales emails abd social media posts - Excellent research capabilities to gather valuable market insights - Proficient in managing customer relationships with a professional demeanor Market Research Reports: - All market research reports should be prepared in a Microsoft Word document The ideal candidate will be a quick learner, able to grasp the intricacies of the sales process. Experience in sales, market research, or customer ma...

    $11 / hr Average bid
    $11 / hr Oferta promedio
    80 ofertas

    Join our team as a Real Estate Cold Caller! This flexible, remote position offers a competitive salary plus bonuses. Your primary responsibilities will include generating leads and setting appointments for real estate wholesaling, subject-to deals, and seller financing opportunities. Responsibilities: • Conduct outbound calls to potential property sellers. • Identify and qualify leads interested in selling their properties. • Schedule appointments for our acquisitions team. • Maintain accurate records of interactions in our CRM system. Requirements: • Strong communication skills. • Experience in cold calling. • Familiarity with real estate comparables and creative financing strategies. • Goal-oriented and self-motivated. Compensation: &bu...

    $5 / hr Average bid
    $5 / hr Oferta promedio
    19 ofertas

    I'm seeking an AI specialist to help create an intelligent system for automating customer care responses in the fast food industry. This AI will tackle a variety of customer issues, including: - Handling complaints about wrong orders - Dealing with angry customers - Processing refund or compensation requests The AI should respond in an empathetic and understanding tone, able to diffuse tense situations and maintain customer satisfaction. Furthermore, this AI needs to be multilingual, capable of handling interactions in multiple languages. Ideal skills and experience for this project: - Proficiency in AI and machine learning - Experience in customer service automation - Ability to code for multilingual interaction - Understanding of empathetic and customer-friendly tone delivery - E...

    $568 Average bid
    $568 Oferta promedio
    38 ofertas

    Job title - Client Solutions Specialist Reports to - Director of Customer Success Job purpose The Client Solutions Specialist is responsible for providing tier 1 support during off hours, developing client support materials, and other support and marketing duties assigned by the Director of Customer Success. This person leverages a deep understanding of the iService application to provide customer support and enhance client support systems. Duties and responsibilities * Develop a detailed knowledge of iService configuration options. * Understand how iService clients use the application to support various forms of business communication with their customers. * Provide tier 1 support to all clients primarily via e-mail. * Works in a consultative fashion with other departments as an ...

    $11 / hr Average bid
    $11 / hr Oferta promedio
    33 ofertas

    Are you a confident, results-driven salesperson who knows how to turn cold calls into warm opportunities? Do you thrive in fast-paced environments and love the thrill of closing deals? If this sounds like you, keep reading! About Us We’re Automation Dynasty, a cutting-edge company helping Realtors save time, make more money, and close more deals with powerful automation tools. Our flagship offer? **An AI Voice Agent** that answers calls, qualifies leads, and books appointments on autopilot! What We’re Looking For We need a persuasive and experienced **Cold Caller** to reach out to Realtors and sell them on the benefits of GHL (GoHighLevel) automations. If you’ve worked in wholesale real estate, real estate lead generation, or with Realtors before, we want YOU!...

    $7 / hr Average bid
    $7 / hr Oferta promedio
    7 ofertas

    Hi, We need freelancer based in from Luxembourg so people from India or any other countries please do not waste your time. 1) Need to have stable power and internet Wi-Fi at home with good speed 2) reliability and trustworthiness is extremely important. 3) Provide support whenever required 4) Long term project at least for 3 years. 5) Fixed monthly Budget project of $70 6) Number of hours required a month is only 10 hours maximum.

    $123 Average bid
    $123 Oferta promedio
    32 ofertas

    Sono alla ricerca di un'assistente personale e amministrativa. Le principali responsabilità includono il supporto alle attività amministrative e l'assistenza nella comunicazione interna ed esterna (es. gestione del calendar, acquisto biglietti, gestione viaggi, gestione fatturazione ecc.). È necessaria essere madrelingua italiano.

    $1118 Average bid
    $1118 Oferta promedio
    23 ofertas

    ✅ Only For USA People ✅ I need to do some work to manually check some landing pages. I will tell you how to do it. After completing the screenshot should be sent as proof, that's it.

    $4 / hr Average bid
    $4 / hr Oferta promedio
    35 ofertas

    Job title - Client Solutions Specialist Reports to - Director of Customer Success Job purpose The Client Solutions Specialist is responsible for providing tier 1 support during off hours, developing client support materials, and other support and marketing duties assigned by the Director of Customer Success. This person leverages a deep understanding of the iService application to provide customer support and enhance client support systems. Duties and responsibilities * Develop a detailed knowledge of iService configuration options. * Understand how iService clients use the application to support various forms of business communication with their customers. * Provide tier 1 support to all clients primarily via e-mail. * Works in a consultative fashion with other departments as an ...

    $16 / hr Average bid
    Destacado
    $16 / hr Oferta promedio
    30 ofertas

    I'm seeking an expert to handle the back-end operations of my Shopify drop shipping website. Your primary focus will be on fulfilling orders, but you'll also need to manage customer returns, customer inquiries, and inventory. Key Responsibilities: - Order Fulfillment: Timely and accurate processing of orders. - Customer Returns: Managing the return process efficiently and professionally. - Customer Inquiries: Addressing customer questions and concerns promptly. - Inventory Management: Keeping track of stock levels and coordinating with suppliers. Ideal Skills and Experience: - Extensive experience with Shopify and drop shipping. - Strong organizational skills for managing inventory. - Excellent communication skills for customer interaction. - Proven track record of ...

    $344 Average bid
    $344 Oferta promedio
    100 ofertas

    I'm hosting an in-store event this Saturday, 12/21/2024, and need friendly, physically able individuals to help pass out flyers. Location: 120 Highway 14 Unit C | Simpsonville | SC | 29681 Event Time: 11AM - 3PM Pay: $100 Requirements: - Attire: Semi-casual, all black - Key skills: Friendly and approachable, good knowledge of the event, able to stand and walk for long periods - Flyer distribution locations: Outside near the entrance, in the surrounding neighborhood

    $20 / hr Average bid
    $20 / hr Oferta promedio
    2 ofertas

    We are seeking an experienced Dispute Specialist to manage and resolve conflicts between platform users, ensuring fair and transparent outcomes. This role offers a monthly salary of $540 USD and requires excellent communication and problem-solving skills. Key Responsibilities: Handle disputes between users, including freelancers, clients, and service providers. Investigate issues thoroughly, gather relevant information, and mediate solutions. Ensure resolutions align with platform policies and maintain user satisfaction. Maintain detailed records of disputes and outcomes for future reference. Identify recurring issues and suggest improvements to platform policies. Requirements: Proven experience in dispute resolution, customer service, or a related field. Strong communication and interper...

    $511 Average bid
    $511 Oferta promedio
    31 ofertas

    I'm in need of 4 Indian virtual assistants to assist with scheduling job interviews. Your primary tasks will be: - Making initial contact with candidates - Scheduling interviews at appropriate times All communication will be conducted via phone calls. Ideal candidates for this project should have: - Prior experience in a similar role - Excellent communication skills - Ability to work independently and manage time effectively Looking forward to receiving your bids. I will pay $5 per candidate reaching the interview center.

    $232 Average bid
    $232 Oferta promedio
    37 ofertas

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