I'm Jun Hechanova . I started as a customer service representative handling email,chat & phone support for Billing,Technical and financial account in 2007 in a cable company and Financial company(BPO), and then became a subject matter expert & floor support. I have a supervisor background. I resigned and started as a freelancer in January 2016. I started as a lead generation specialist handling at least 10 social media account. I am a hardworking person, a team player. I can work with minimal supervision, has great attention to detail. I am looking for a long term relationship. I also have experience in amazon and ebay & willing to go on great heights to achieve excellence. I have Zendesk, Quality Control/Assurance and organizing data (spreadsheets, databases) experience.
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Experience
Lead Generation Specialist/Virtual assistant *Job paused at the moment
Jan, 2016 - Jun, 2016
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5 months
www.upwork.com
Jan, 2016 - Jun, 2016
•
5 months
Manage at least 10 social media accounts, generating leads for a health supplement
Jan, 2016 - Jun, 2016
•
5 months
Customer Service Representative
Apr, 2016 - May, 2016
•
1 month
Mentor Financial Group, LLC
Apr, 2016 - May, 2016
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1 month
CSR in a real estate company. Did customer services mainly handling customers inquiries,complaints using zendesk
Apr, 2016 - May, 2016
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1 month
Customer Service Representative
Feb, 2016 - Apr, 2016
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2 months
Viva Voyage, LLC
Feb, 2016 - Apr, 2016
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2 months
CSR for a travel agency, process failed bookings, manual bookings, refunds, did outbound and inbound calls with travel agents & supplier. act as a middle man for travel agency and supplier.
Feb, 2016 - Apr, 2016
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2 months
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