User experience bidding ecommerce jobs

I can give 50 dolar max. for this project. Seeking an expert in immersive web development to help us create a browser-accessible, virtual scuba diving experience. This project is primarily aimed at marketing, so the underwater world needs to be captivating and engaging. Key Project Features: - An interactive underwater world where users can collect items and complete missions. - Seamless integration of essential VR components for a full 360-degree experience. - The entire platform to be easily embeddable into any user's website. Ideal candidates should have: - Proven experience in creating immersive web experiences. - Strong expertise in VR and 360-degree video integration. - Creative thinking to design an engaging, interactive underwater world.

Description: I am looking for an experienced Figma and UI/UX designer to help develop a web app. The designer will be responsible for creating responsive and visually appealing pages. Bidding: Please mention your per-page cost in INR based on the project requirements.

I'm looking for a skilled developer to create a web page system in Python Flask, Docker, and Google Cloud. The primary purpose of this system is to facilitate user interactions. Key features include: - User Registration and Login: The system should support seamless registration and login processes through social media platforms like Google and Facebook. - Real-Time Messaging: A chat feature is essential, allowing users to communicate with each other in real time. Ideal candidate should possess: - Extensive experience in Python Flask and Docker. - Proficiency in deploying applications on Google Cloud. - Prior experience in developing user interaction platforms. - Expertise in integrating social media login functionalities. Please include relevant ...

I'm in need of a modern style logo that will primarily be used on product packaging. The logo should be versatile, easily...of a modern style logo that will primarily be used on product packaging. The logo should be versatile, easily recognizable, and suitable for a range of packaging types. Key Requirements: - Strong background in modern logo design - Experience with designing logos for product packaging - Ability to create a logo that is simple yet impactful Please note, I have not specified a color scheme yet, so I am open to your suggestions. Your ability to choose appropriate colors that fit the modern style and will stand out on product packaging is crucial. When bidding, please include examples of your previous work that align with this project. Looking forw...

I'm in need of a professional who can create an AI-generated live-action promotional video, of a dog doing a backflip and then our company logo flies out Key Requirem...an AI-generated live-action promotional video, of a dog doing a backflip and then our company logo flies out Key Requirements: - Proficiency in AI video generation - Experience in creating live-action videos - Understanding of dog-friendly content - Creative skills to develop engaging concepts The ideal candidate for this project should have a robust portfolio of similar work, showing their ability to produce high-quality, engaging, and innovative videos. If you have experience in creating content for pets, particularly dogs, that would be a significant advantage. Please include relevant samples of y...

I'm looking for a seasoned social media expert, specifically for Instagram, who can help me post content that is already made doing some light editing including adding a watermark while changing geographical locations. Ideal Skills: - Expertise in Instagram and its content formats (Images, Videos, Stories) - Proficiency in using VPNs or simila...and follower growth strategies My primary goal is to increase my Instagram followers through engaging content. Your ability to change the location of the posts will be crucial in reaching a global audience. To be considered you have to be able to run multiple accounts with good efficiency, start your submission saying your favorite color and experience. Please provide your past experience with Instagram growth and content ...

I am seeking an academic research writer with a strong background in law, artificial intelligence, and the banking sector for a PhD level research paper. The primary ...frameworks for AI in banking - Ability to conduct in-depth case studies of AI implementation in banks - Understanding of compliance issues and consumer protection mechanisms - Experience with comparative analysis with other countries The ideal candidate should be able to: - Conduct comprehensive research on AI and its regulation in the banking sector - Identify and analyze key challenges faced by GCC Countries in AI regulation - Explore future prospects of AI in GCC's Countries banking sector - Write a succinct, coherent and high-quality PhD level research paper Please provide examples of previous relevant wor...

...tailored to the needs of gamers. The project spans several interconnected features, ensuring an immersive experience for users. Below is an overview of the key requirements: 1. Social Media Platform Features: Authentication and Authorization: Support for third-party sign-ins like Google and Discord, along with native email/password login. Engagement System: Users can create posts (text, images, videos, or links), ask and answer questions, comment, react, reply in threads, and share content. Temporary "Stories" (24-hour visibility) are also included. Chat System: Real-time communication through single and group chats, including text, voice, and video options. 2. Profile Management: User Profiles: Manage personal data (profile picture, address, etc.), account dat...

I'm seeking a Webflow Ecommerce specialist to help maintain and grow my online business. The project will involve improving website performance, regularly updating content, and troubleshooting any issues. Key Responsibilities: - Regularly check and improve website performance - Update website content as needed - Identify and fix bugs and issues Skills and Experience: - Proven experience with Webflow ecommerce sites - Strong understanding of performance improvement areas including loading speed, SEO optimization, and user experience - Excellent troubleshooting skills - Content management experience

I need a WooCommerce that allows my vendors to manage partial orders. This includes updating stock after a partial order, notifying customers about partial shipments, and generating separate invoices for partial orders.(invoice generation setup already don...be displayed prominently with a button, and it should include the invoice number. eg- This link leads to the payment page for invoice number Woo6426. Ideal skills for this project include: - Expertise in WooCommerce and WordPress - Experience with developing and integrating plugins - Knowledge of eCommerce best practices - Strong understanding of customer notification systems in eCommerce - Ability to create user-friendly interfaces -you can also create a plugin

I'm looking to develop a tax website that includes both a user and an admin dashboard. Key Features: - A user dashboard that allows for potential functionalities like filing taxes, viewing tax history, and getting tax advice. (Specific functionalities to be confirmed) - An admin dashboard with essential capabilities for managing user accounts, generating reports, and processing tax filings. (Exact functionalities to be finalized) Design: - The website should embody a professional and corporate design style. Ideal Skills: - Proficiency in web development (both front-end and back-end) - Experience in creating dashboard interfaces - Strong understanding of tax-related website development (a plus) - Excellent skills in UI/UX design with a focus on professio...

I'm looking for a talented WooCommerce designer with a keen eye for modern and minimalist aesthetics. Your main focus will ...with a keen eye for modern and minimalist aesthetics. Your main focus will be on creating an appealing store layout and design. I already have a theme installed but it needs an update to fit requirements accordingly. Key Responsibilities: - Design a clean and user-friendly store layout. - Create a seamless and efficient checkout process. - Optimize cart functionality for ease of use. Ideal Skills: - Extensive experience with WooCommerce. - Strong design portfolio with modern and minimalist projects. - Excellent understanding of eCommerce best practices. Please note, applicants should submit previous designs they've done or else I w...

I need my website redesigned to primarily improve the user experience. The focus should be on: - Navigation Ease: Making it simpler and more intuitive for visitors to find their way around. - Loading Speed: Optimizing the site to load faster and keep users engaged. - Mobile Friendliness: Ensuring the site is fully responsive and easy to use on mobile devices. It's crucial that the redesign retains my current branding elements. Therefore, the freelancer needs to have a strong understanding of UX/UI design principles, website optimization techniques, and responsive design. Experience in working with established brand elements is also important.

Brief: To create a collection of superb high quality images for an ecommerce online store placing the products in the centre of their use environment (listed below). Product photos will be supplied. All images used must be able to be used without needing to obtain a commercial license and be able to provide the necessary files used to create the image (Eg: PSD files). A submission will be enhanced by the quality and quantity of axopack images selected for use. Product A: Business Backpack available in black and grey variants. The business backpack should be transposed into a professional setting (Eg: business attire, office buildings, office spaces, business class airlines, laptop computers etc). Colors and background can be quite neutral with the aim that the backpack is the ce...

I'm looking for a talented designer who can help tidy up our existing Corporate A4 brochure. The primary purpose of this brochure is to disseminate information to potential clients....brochure. The primary purpose of this brochure is to disseminate information to potential clients. Therefore, the ideal freelancer should have a good understanding of corporate communication and experience in designing client-facing material. Key Responsibilities: - Review and enhance the current brochure - Ensure the brochure effectively communicates our company information to potential clients - Maintain a professional and appealing design Ideal Skills: - Corporate brochure design - Graphic design - Understanding of corporate communication Please share your portfolio of similar work when b...

My project involves extracting specific CAD data using a LISP routine in ZWCAD. The data to be extracted primarily consists of attribute data from 2D drawings, 3D models, and BIM data. Key Responsibilities: - Use LISP to extract attribute data from CAD files - Work with 2D drawings, 3D models, and BIM data Ideal ...specific CAD data using a LISP routine in ZWCAD. The data to be extracted primarily consists of attribute data from 2D drawings, 3D models, and BIM data. Key Responsibilities: - Use LISP to extract attribute data from CAD files - Work with 2D drawings, 3D models, and BIM data Ideal Skills: - Proficiency in ZWCAD - Experience with LISP programming for CAD data extraction - Ability to work with various CAD data types Please provide examples of similar past projects whe...

a Multivendor Ecommerce Platform for Real Estate is comprehensive, but to ensure you don’t overlook any critical functionality, let’s review the list and add a few details or features that might enhance your platform. Here's a breakdown with potential improvements: Essential Features (Your List with Details): 0. Property search and advertisement functionality to your Multivendor Real Estate Platform is crucial for allowing users (landlords or agents) to showcase properties and for tenants or buyers to easily find what they need 1. Payment Integration with payment gateways (e.g., Stripe, PayPal, local options like Zain Cash). Support for one-time payments and subscriptions (for rent). Split payments (to handle commission deductions). Support for multiple currencies...

I'm looking for a modern and sleek logo to represent my eCommerce website. The logo should integrate both text and an icon.

I need high-quality, detailed 3D models of furniture items for marketing and advertising purposes. Some of these models are ready, some need to be done. You are bidding for one model, where model is ready and just needs to be rendered in a setup. Requirements: - Creation of high-detail 3D models with textures - Understanding of models needed for marketing purposes - Experience with realistic modelling for furniture items Skills: - Proficiency in 3D modelling software - Experience in creating detailed textures - Ability to deliver high-quality visuals for marketing Please note that the specific types of furniture may be discussed further, as I have not yet selected a particular subset. Your portfolio showcasing similar past projects would be greatly appreciated.

I'm looking for a seasoned Shopify expert to help optimize my store for conversions. This will involve analyzin...optimize my store for conversions. This will involve analyzing customer data and heat maps, and implementing changes based on these insights. Key Areas for Optimization: - Homepage - Product pages - Checkout process Data Utilization: - I have access to real-time analytics on user behavior and app performance, which we will leverage to enhance the user experience. UX Aspects to Improve: - Navigation flow - Loading speed - User interface design - Overall conversions Ideal Skills: - Expertise in Shopify and eCommerce optimization - Proficient in data analysis and interpretation - Strong understanding of UX/UI principles - Proven track re...

My WordPress site, which sells tours through a Landbot chatbot, has been modified and corrected by multiple people, causing it to be slow and cluttered with unnecessary plug-ins. I need a professional to optimize ...people, causing it to be slow and cluttered with unnecessary plug-ins. I need a professional to optimize it. Key Requirements: - Redesign the sitewith a modern and clean style using elementor pro - Simplify the purchase process - Enhance site speed and manage plug-ins effectively - Improve overall user experience The eCommerce site is in English and could use a translation and optimization for future product additions. An ideal candidate would be a WordPress expert with experience in eCommerce and UX design. Familiarity with Landbot, Hosting...

I'm looking for an expert in Cloudflare to enhance the performance of my eCommerce website. The primary focus will be on utilizing Cloudflare's Content Delivery Network (CDN) and implementing effective caching strategies. Key requirements: - Proven experience with Cloudflare, particularly with eCommerce websites. - Deep understanding of CDN and caching strategies. - Ability to deliver measurable improvements in website performance. Your expertise will be crucial in optimizing my site's speed and overall performance, ensuring a seamless shopping experience for my customers.

I'm looking for a developer who has already worked with this script (zcart) I am using the zcart theme. attached link link theme: The system allows you to create subscription plans for sellers, this allows you to sell to suppliers. I think this function is not new to anyone. I need a plugin to be developed for this theme. The plugin specifically must be able to limit customers from purchasing if they do not have a contracted plan. The plugin must be able to handle these points: 1. **Customer Access Control**: Restricting purchasing capabilities to only those who have an active subscription. 2. **Subscription

I need a Stata expert for a Statistical Analysis task. I will share the more details over chat. Happy bidding. Thanks!

I need assistance with integrating Google Customer Reviews code into my Shopify store and improving the technical SEO of my website. Ideal Skills: - Proficiency in Shopify and ecommerce - SEO expertise, particularly in Technical SEO - Experience with Google Customer Reviews integration Responsibilities: - Implement the provided Google Customer Reviews code into the Shopify store. - Improve the technical SEO of the website to enhance visibility and performance.

I need a JavaScript, CSS, and WordPress expert to enhance my website's custom plugin. The primary focus is to optimize user registration, and implement ability for registered users to add their own listings. Key requirements: - Implement a seamless, multi-step user registration process. - Integrate Facebook and Google login options. - Improve overall site performance. Before bidding, make sure to watch my video

Hi TP - want you to summarize this presentation into 25 slides There are lots of slides with quotes etc, I dont need that, stick to the data and trends and feel free to merrge pages as you see fit As an example some of the charts are too big for a gsingle slide! always have a minimum of two charts in a slide the usual formatting requirements, excel backups and tables rather than objects with text are helpful

I'm looking for a professional web developer to build a flexible auction platform specifically for sealed bid auctions. Key Features: - Admin Control: Admins need to have comprehensive oversight - managing users, controlling auction settings, and vie...for a professional web developer to build a flexible auction platform specifically for sealed bid auctions. Key Features: - Admin Control: Admins need to have comprehensive oversight - managing users, controlling auction settings, and viewing bid statistics. - User Access Levels: Different permissions for Admins, Registered Users, and Guests. - Custom Bids: The ability to create customized bids. Ideal skills include web development, knowledge of auction systems, user access control systems, and experience in cre...

I'm looking to revamp my WordPress site with a professi...focus on showcasing my services as well as improving the visibility and functionality of my webshop. Ideal Skills: - Proficiency in WordPress and theme customization - Experience with eCommerce and webshop optimization - Understanding of professional and corporate web design - SEO and digital marketing knowledge would be a plus Key Tasks: - Find and implement a suitable corporate theme - Enhance the service display section - Optimize the webshop for better visibility and user experience - Ensure the site is responsive and SEO-friendly While I haven't specified particular improvements for the webshop, I expect it to be user-friendly and visually appealing. Please provide examples of sim...

create Ecommerce Seller store Etsy management..

I'm seeking a talented programmer to create a straightforward desktop interface w...angle, ranging from 0 to 180 degrees. - A toggle option to Enable Auto Shot: Another simple on/off functionality. - Control Buttons: Simple buttons to operate the program or apply adjustments (Patch / Start). The goal is to create a clear and user-friendly design based on the requirements above. Further details and visuals will be shared later. The project requires: - Development of a desktop application compatible with Windows/Mac/Linux. - Utilization of the Rust programming language. - Potentially some UI/UX design skills to ensure the interface is user-friendly. Please note, the interface design style has not been predetermined. I welcome suggestions for either a minimalistic, mode...

I'm facing a critical issue with my Shopify store's Google Ads purchase tracking. - **Problem**: No data is being received on Google Ads regarding purchases from my Shopify store. This is particularly concerning as I was previously receiving data before. - **Background**: I have integrated Google Ads conversion tracking with Sho...before. - **Background**: I have integrated Google Ads conversion tracking with Shopify in the past. However, it has suddenly stopped working. - **Possible Cause**: I've recently updated my Shopify theme and plugins. This might have impacted the tracking. I'm in need of a seasoned professional who can troubleshoot this issue quickly. Skills in Shopify, Google Ads, and eCommerce tracking are essential. Please detail your experience...

I'm looking for a classic and traditional-style website to host product information and images. Key Requirements: - Add numerous products with photos over time. - SEO optimization for product visibility. - Classic and traditional design aesthetics. - Product pages to include descriptions, photo galleries, and customer reviews. - Flexible platform choice: WordPr...products with photos over time. - SEO optimization for product visibility. - Classic and traditional design aesthetics. - Product pages to include descriptions, photo galleries, and customer reviews. - Flexible platform choice: WordPress, Shopify, or Custom HTML/CSS. Ideal Skills: - Web design and development. - SEO expertise. - Familiarity with classic and traditional design principles. - Experience with eCommerc...

I'm looking for an expert in ecommerce website creation and mobile app development. The project involves building a fully functional ecommerce platform that caters to both B2B and B2C segments, with Android and iOS app support. Key project components: - Development of a B2B and B2C ecommerce website - Creation of mobile apps for both Android and iOS - Integration of essential B2C features including: - Delivery and Tracking - Payment Gateways - Coupon - Customer Care Ideal candidates should have: - Deep understanding of ecommerce platforms - Proven experience in B2B and B2C development - Expertise in Android and iOS app creation - Skills in implementing interactive features like shopping carts and customer reviews - Ability to incorporate...

I need my ecommerce website hosted on a dedicated server. The website is built on Render. Key requirements: - Use of dedicated hosting service - 24/7 reliable support - Experience with Render platform and dedicated hosting is a must - High level of professionalism and dedication to task Please note, while security and scalability are important features of a hosting service, the primary focus of this job will be ensuring I have access to top-tier support round the clock. I appreciate your understanding and professionalism in this matter.

I'm seeking an experienced eCommerce professional to assist with creating Amazon UAE and KSA listings for 1000 perfume products. You will be provided with: - All product descriptions - Professional photos of the products - Product specifications and dimensions Your tasks will involve: - Crafting engaging and SEO-friendly product listings using the provided descriptions and specifications - Appropriately integrating the product photos into the listings Ideal skills for this project include: - Prior experience with Amazon listing creation - Proficiency in eCommerce copywriting - Understanding of SEO principles - Attention to detail This is a great opportunity for a skilled freelancer with a strong eCommerce background. Looking forward to your bids.

...skilled in eCommerce design, with a strong understanding of conversion rate optimization. Key Focus Areas: - High-Quality Images or Videos: I need engaging and professional visuals that can captivate potential buyers and showcase the product effectively. - Persuasive Product Descriptions: You should have a knack for copywriting, crafting compelling and persuasive product descriptions that can drive purchases. - Customer Reviews and Testimonials: Strategically incorporating reviews and testimonials to build trust and encourage conversions. Branding: It's crucial that the design adheres to my existing branding guidelines. Proficiency in brand-centric design is a plus. Skills and Experience Required: - Proven experience in Shopify product page design - Strong u...

The project is to work with our developer to migrate one eCommerce website from our old VPS server running Cent OS7 (cPanel) to our new VPS server running AlmaLinux9 (cPanel) . Both servers operate with the same level of resources. Our developer was successful migrating a second smaller website to the new server and it is running well but the other website that was initially migrated is not running properly as it is missing primary and unique keys on almost all of the database tables. In summary this project is to fix whatever might be wrong with the new server so that it will accept the website and database to be migrated, perform the migration and once we test it to be sure it is running well to sync the database to include the latest orders before we switch the IP addtess from th...

I'm seeking a professional tester to evaluate the functionalities of my online store. The key areas of focus are: - Backend of the store - Checkout process: Ensure it's seamless and error-free. - Product search: Test for speed and accuracy. - User account management: Verify all features work correctly. - User features - wishlist, login/register, wallet - Browser testing - Device testing Modules are in attached file. Skills and experience ideal for this job include a strong background in functional testing, particularly in eCommerce platforms, and a meticulous eye for detail.

I'm looking to create a website and an app...platform will operate on a monthly subscription model. Key Features: - Job Posting and Bidding: Users should be able to post jobs and tradies connect with each other to get jobs done. - Ratings and Reviews: - Payment Processing: A secure and seamless payment system integrated within the platform. User Authentication: - All users will authenticate using their email and password. Ideal Skills: - Full-stack web and app development experience. - Prior experience in creating job marketplace platforms would be a plus. - Knowledge of implementing subscription models, payment systems, and rating systems. - Strong understanding of secure user authentication processes. Please share your relevant experienc...

I'm seeking an experienced social media marketer to promote my AI-powered eCommerce book on Facebook and Instagram. Your responsibilities will include the creation and posting of engaging image and video content, designed to capture the interest of potential readers and drive sales. Ideal skills and experience: - Proven track record in social media marketing - Content creation abilities, particularly for Facebook and Instagram - Familiarity with eCommerce and AI topics is a plus

I am looking to establish a clothing ecommerce store on the Magento platform. As I do not have a brand identity yet, I will need assistance with branding as well. Key Responsibilities: - Develop an ecommerce website using Magento - Implement SEO strategies to enhance visibility - Provide comprehensive branding services Ideal Skills: - Proficiency in Magento - SEO expertise - Strong branding & design skills - Ecommerce development experience Write 'Magento' word at the top else proposal will be rejected.

I had a running blog website, that I am planning to relaunch as ecommerce website. I already deactivated & deleted the existing theme and its elements from Wordpress. However, I'm looking for a professional to help to review once if I left anything for the sake of cleanup before installing new theme. Once all looks ok, I then want you to install the theme. If this project is successful, I'll surely rehire the person to help me out with payment integration & other aspects of the website.

I'm looking for a professional web designer with WordPress and Woocommerce expertise. The project entails creating a custom, startup-level landing page (not a template) aimed at generating eBook sales. Project Requirements: - The landing page should be a single long scrolling page. - It must include multiple sections:...page (not a template) aimed at generating eBook sales. Project Requirements: - The landing page should be a single long scrolling page. - It must include multiple sections: Author bio and book description, Customer reviews and testimonials, Pricing and purchase options, FAQ, and a Contact Section. Ideal Skills: - Proficient in WordPress and Woocommerce - Strong web design skills - Experience with eCommerce landing pages - Ability to create a unique...

I'm in n...create a custom-built, multi-vendor eCommerce marketplace. This platform should have the following core features: - Vendor Management System: A robust system to manage various vendors, their products, and transactions. - Payment Integration: The marketplace should support multiple payment gateways for ease of transactions. - Product Management: A comprehensive system for product listing, tracking, and management. - Google Maps API In terms of user authentication, I want to implement an OTP system for enhanced security. Ideal Skills: - Extensive experience in custom web development - Proficiency in creating eCommerce platforms - Knowledge of vendor and product management systems - Expertise in payment gateway integration - Ability to implemen...

...Campaign Launch & Management: Configure ad campaigns, including budget allocation and bidding strategies. Monitor campaign performance and adjust settings as needed to optimize results. Reporting & Analysis: Provide regular updates on campaign performance metrics, including CTR, conversion rates, ROI, and audience engagement. Offer actionable insights to improve future campaigns. Requirements: Proven experience creating and managing Facebook ad campaigns with demonstrable results. Strong skills in ad copywriting and visual design. Proficiency with Facebook Ads Manager and related tools. Portfolio or examples of successful Facebook ad campaigns (required). Ability to work independently and meet deadlines. Experience with A/B testing and optimizing campaign...

We're a leading parenting education company and we're currently looking for parents with children aged 7-12 to help us test our mobile app designed for kids. Task: Your child and you will engage with the app for up to 30 minutes (or less if the child loses interest) and record your experience on camera. The insights you provide will be invaluable in shaping the app's development and ensuring it meets the needs of children and their parents. The recording will be used exclusively for our internal purposes. Requirements: - Need to have one device (smartphone or tablet) to use the app on and an additional device to video record the interaction - Need to have a child aged 7-12 who is a native English speaker - Need to be able to deliver the video recording within 5 days

I'm seeking an expert to assist with my Zoom Workplace setup and Zoom Phone configuration. Zoom Workplace Assistance: - Help with the configuration of my account. - Provide training for my users. - Integrate Zoom with other tools I use. Zoom Phone Configuration: - Assist with setting up call routing. - Help with the setup of voicemail...Zoom Workplace Assistance: - Help with the configuration of my account. - Provide training for my users. - Integrate Zoom with other tools I use. Zoom Phone Configuration: - Assist with setting up call routing. - Help with the setup of voicemail. - Configure the caller ID for my needs. I have software that needs to integrate with Zoom, so experience with software integration is crucial. Please ensure you have relevant skills and experien...

I'm looki...Key Features: - User Profiles: Users should be able to create, edit, and manage their own profiles. - News Feed: A dynamic news feed to keep users updated on their friends' activities and other app content. - Messaging System: A reliable, user-friendly messaging system for private conversations. - Real-Time Map: A unique feature showing user/activity locations in real-time. Ideal Skills: - Track record/portfolio of past works available to be shown - Proficient in cross-platform app development - Extensive experience in creating social networking apps - Excellent understanding of real-time system integration - Strong in UI/UX design principles I value creativity and a keen understanding of social networking dynamics. Please provide your po...

We are a ecommerce brand looking for a Customer Service Manager to lead our support team of 10+ agents, ensuring that our customers always get fast, friendly, and helpful responses. What You’ll Do: Set and track KPIs to keep the team performing at their best Ensure all customer inquiries (emails, chats, DMs) are handled efficiently Manage workflows and improve processes to optimize support Handle escalations and collaborate with other departments Use Shopify and helpdesk tools to resolve issues