Desktop customer service access template jobs

...Backbone supporting tabs for generating reports, exports, graphs and the like • Quarterly and annual numbers – no need for monthly resolution. This tab will be used primarily for showing the company’s cash position in more detail than the P&L tab for revenues, costs of good, headcount growth and includes any cash flow ‘corrections’ such as for depreciation and non-operating income accruals and customer payments that are amortized beyond the year of receipt, and for assessment of operating cash needs, and to assess scenarios for market entry and financing options. The cash flow model will rely on a baseline of cost/expense assumptions input from current budget and actuals, and will require toggles for scenario evaluation: • toggle for selec...

I'm looking for a talented animator to create 40 animated YouTube videos for my company. Each video should explain different services and solutions we offer, in a corporate and professional style. Key Requirements: - Experience with corporate-style animated videos - Ability to explain complex services simply and effectively - Understanding of YouTube video requirements and best practices The primary goal of these videos is to promote our services to potential customers. Therefore, a strong background in creating promotional content is a plus. Skills & Experience: - Proficiency in animation software - Previous work with corporate clients - Strong communication skills to understand and convey our services effectively. Your creativity and expertise in animation will be instrume...

I am looking to improve my website's search console I have had my website for over 2 years, and the tags are not indexed, some errors appear in the search console, I don't know if the Yoast plugin is configured with the page template or the template's SEO configuration I will leave an example of the search console, I am looking for someone who knows how to work with this

As a small manufacturer, we're in need of a proficient Microsoft Access expert to design an inventory database for us. The primary purpose of this database is to track our inventory levels, taking into account incoming and outgoing shipments. This data will be updated daily. Key Database Features: - Tracking of item names and quantities - Management of supplier information - Monitoring of shipping details Ideal candidates should have prior experience in developing inventory databases, particularly with Microsoft Access. They should possess strong skills in database management, data analysis, and software development. Familiarity with manufacturing processes and supply chain logistics would be an added advantage.

I require the images integrated trough CSS to be clickable and to redirect to a specific page, for each arrows in the service section of the home page

I'm looking for a SharePoint specialist to review architecture for the design of an Intranet portal for my organization. This portal will primarily host project-related content. Ideal Skills: - Extensive experience with SharePoint architecture. - Strong understanding of intranet portal development. - Proven ability to set up complex permission and access control systems.

...Knowledge of multithreading or parallel processing for faster video processing. Familiarity with cloud storage solutions for automated file organization. Experience in working with large datasets and optimizing storage solutions. Work Conditions Automation-focused role: Requires developing scripts to handle video frame extraction and image management. Remote role: Work from your preferred location with access to required tools. Handling multiple video sources: The role involves working with diverse machine screen variations. Key Deliverables Automated Python scripts for video frame extraction and screenshot capture. Well-organized folders containing labeled screenshots based on video ID and channel name. Optimized file management system to streamline retrieval and processing of i...

I'm in need of a talented Laravel developer to create a dynamic e-commerce website for me. The site will primarily deal in physical products, so experience in developing similar sites will be a major plus. Key Requirements: - Building a user-friendly shopping cart system - Ensuring seamless navigation and product categorization - Implementing secure and efficien...efficient payment gateways Ideal Skills: - Proficient in Laravel with a strong portfolio of e-commerce sites - Knowledgeable in UX/UI principles with the ability to create visually appealing sites - Experience with integrating and troubleshooting shopping cart systems - Familiarity with top-tier payment gateway services I'm looking for a professional who can deliver a secure, competitive and customer-friendly ...

I need a theme or template (not sure of the difference) that I can use to duplicate similar design and function of this page. Notice the popups on the page as well. Does not have to look like it but needs to function the same. DO NOT MAKE PLACEHOLDER BIDS. ONLY BID YOUR ACTUAL BID. Placeholder bids will not be considered at all. So place time and amount that you are willing to commit to. Thanks.

As a proactive and organized individual, I'm looking for a responsible Email Customer Service Specialist to join my team. Your primary responsibility will be to handle customer inquiries via email and help boost our sales and conversions. Key responsibilities: - Address customer queries in a timely and accurate manner - Identify customer needs and help them discover our products and services - Encourage customer purchases and upsells to drive sales Ideal skills and experience: - Previous experience in an email customer service role - Proven track record of boosting sales through customer service - Exceptional communication skills - Capacity to adapt to a team environment - Proactive, organized, and responsible wi...

I am looking for an expert in web penetration testing. The main goal is to get admin access of my brother's website so that we can see how our website is doing. I am ready to pay hefty amount for it Your task will include: getting admin access of my website The ideal candidate has: - Proven experience in web penetration testing - Strong understanding of security protocols - Excellent problem-solving skills

I'm in need of an expert to set up a new personal Facebook account for me, and subsequently create a business page on it. This is for a service-based consulting business. The ideal candidate will have experience with Facebook page creation and content development. Key Responsibilities: - Set up a personal Facebook account - Create a business page on Facebook - Develop engaging content for the page Skills and Experience Required: - Proven experience with Facebook - Excellent content creation skills - Understanding of service-based consulting industry - Ability to deliver quickly The ideal freelancer for this project will be able to start immediately, and has the creativity and expertise to get my business page up and running in no time.

PLEASE READ COMPLETELY PLEASE READ COMPLETELY PLEASE READ COMPLETELY I need someone who can create me a demo video (example below! The demo video will talk about Missed call text back Inbound AI answering AI review reply AI Customer Support If you watched the video and confident you can do it give me YOUR price and say “I can do it” in your bid proposal No animation

...VLANs for logical isolation of devices if needed for scalability. ✅ Laptop Configuration (10 Devices): Pre-configure 10 Dell Latitude 5420 laptops with Windows 10 Pro (or Windows 11 Pro). Assign static IPs to each laptop and confirm connectivity. Install and configure Multilogin, BleachBit, and Technitium MAC Address Changer for security and privacy. Set up automated session timers, restricted access, and Group Policies to prevent unauthorized modifications. ✅ Security & Performance Optimization: Implement bandwidth controls and traffic monitoring to simulate realistic usage patterns. Enable Deep Packet Inspection (DPI) on the EdgeRouter to detect and manage unusual network activity. Ensure MAC address randomization and automated data wiping protocols are properly configured ...

I'm seeking an experienced voice-over artist to narrate my Christian book (approx. 100,000 words / 400 pages) into a captivating audiobook. The voice should be calm and soothing, suitable for faith-based content. Requirements: - Proven experience in audiobook narration, preferably within Christian or non-fiction genres - Access to a high-quality recording setup to ensure studio-quality audio - Clear and articulate pronunciation - Ability to provide the final product in MP3 or WAV format, ready for distribution Deliverables: - A fully edited and mastered audiobook, handled entirely by the narrator - Audio divided into chapters, with appropriate pacing and clarity - Willingness to revise if needed for accuracy Please include samples of your previous work in your proposal. I l...

Hello everyone, We are looking to modify our WooCommerce checkout to accommodate our shipping label generation service. We need a skilled developer who can handle the following tasks and deliver by Monday (3 days from now, including this weekend). We’re willing to pay for quality work, and we want someone who will truly commit to the project rather than just requesting a milestone. Project Requirements: Sender’s Address Section: Country (selectable from: Italy, Germany, France, Spain, Belgium, Luxembourg) Address Line 1 Apartment (or additional address info) ZIP/Postal Code City Phone Email Recipient’s Address Section: Same fields as Sender’s Address (Country with the same options, Address Line 1, Apartment, ZIP/Postal Code, City, Phone, Email) Shipping W...

I'm seeking a skilled consultant or marketing expert who can help my IT consulting firm generate more revenue. - Industry: Consulting - Service Type: IT Consulting Ideal candidate should have: - Proven experience in the consulting industry, specifically IT. - Exceptional skills in revenue generation strategies. - A strong understanding of the IT sector. - Excellent communication and marketing skills.

I need to deploy two custom PHP applications on my Hostinger hosting. Both of these applications require a database setup. Key Requirements: - Experience in deploying PHP websites - Proficiency in database setup and management - Familiarity with Hostinger hosting services - Familiarity with using SSH access for efficient deployment on Hostinger - Knowledge of implementing security best practices during deployment Please ensure you can handle both the deployment and the necessary database setups before bidding.

Project Description: Logo Design for a Restaurant We are looking for a talented graphic designer to create the logo for our restaurant : « Chez Mamadou » Artistic Direction: • A classy, memorable, and timeless design • Elegant style, easy to recognize • Clean and readable typography • A subtle graphic element that evok...subtle graphic element that evokes the restaurant industry • Maybe a refined color palette (avoid overly bright colors) Avoid: • Excessively complex details • Overused visuals (crossed forks, basic serving cloche, etc.) The logo should be versatile and adaptable for different uses (signage, business cards, packaging, social media, etc.). We would like to receive multiple proposals and have access ...

...European Union and Portugal. The report should follow a structure I will send to the winner of the bid. Key Focus Areas: - Current market size: Understand the present scale of this sector. - Future growth projections: Anticipate potential expansion and opportunities. - Key market drivers: Identify the factors propelling this market. Competitive Analysis Data and Findings Technical feasibility customer analysis Target Audience: The report should be prepared with industry professionals in mind, providing them valuable insights into this market. Ideal Skills and Experience: - Strong background in market research and analysis. - Familiarity with the technology of automated place extraction. - Understanding of the EU and Portuguese markets. - Ability to present data in an insight...

...website is to provide information about our services to potential customers. Key Features: - Displaying the various types of haulage services we offer - A section for customer testimonials to enhance trust and credibility - A contact form for potential customers to inquire about services or request quotes. Ideal Skills: - Proficiency in web development languages (HTML, CSS, JavaScript, etc.) - Experience in creating service-oriented websites - Knowledge in SEO and user-friendly design principles Please provide a portfolio of similar projects you've worked on in the past. The website should include a contact form for customer inquiries. The website should be developed using WordPress as the content management system. The website should include an online quo...

I'm seeking assistance in the sales domain. Although specific areas and tools have not been defined yet, flexibility and adaptability to various sales tasks and channels (online, in-person, phone) is crucial. - Ideal Skills: - Strong communication and interpersonal skills - Experience in lead generation and closing deals - Proficiency in customer relationship management - Experience: - Prior experience in sales support or related field is preferred - Familiarity with various sales tools and software would be advantageous

I'm seeking a professional to upgrade our admin panel to a new template and address some pressing issues. The current admin panel has several functionality issues and performance problems that need immediate attention: - Functionality Issues: Primarily, we're facing user management problems and data not updating correctly. This is hindering our operations and needs to be resolved. Please provide examples of similar projects you've completed in your proposal.

I'm looking to establish a vibrant, creative, and colorful brand in the digital design service sector. Key Requirements: - Developing a unique brand identity that resonates with the creative and colorful style. - Expertise in digital design services. - Experience in building and promoting a brand. Ideal Skills: - Graphic Design - Brand Development - Marketing Strategy - Visual Communication The brand should be modern and minimalistic, yet creatively and colorfully appealing. Please showcase your relevant past work.

...communication and file-sharing features, enabling seamless team collaboration. Time Tracking and Analysis: Tools to monitor task duration, assess productivity, and generate detailed reports. Cross-Platform Integration: Compatibility with major productivity platforms like Google Workspace, Microsoft 365, and third-party APIs. Offline Capability: Allows core functionalities even without internet access, syncing updates automatically when reconnected. User-Centric Customization: Personalizable dashboards, notifications, and workflows tailored to individual or team preferences. Detailed Description of the Invention: System Architecture: The software consists of a modular design enabling scalability and easy updates. Backend servers powered by cloud computing handle synchronizat...

I'm in need of a skilled developer who can create a responsive email template. The template must be compatible with Gmail, Outlook and Apple Mail, and it should be built without using media queries. (just only 1 page) Key Requirements: - Expertise in responsive email template development - Proven track record of Gmail, Outlook and Apple Mail compatibility - Ability to deliver ASAP Please include in your application: - Your previous work, particularly any responsive email templates - Your experience in the field - A detailed project proposal explaining how you plan to tackle this project. I look forward to your applications.

I need someone to convert two PDF documents into Canva deck presentations. The primary purpose of these decks is for a business proposal. Requirements: - Convert PDF documents into Canva presentations. - Use an existing Canva template. - Adopt a balanced style, neither too formal nor overly creative. Ideal Candidate: - Proficient in Canva with experience in creating business presentations. - Able to maintain a balanced, engaging style. - Skilled in PDF conversion and presentation design. - Knowledge on how to maintain font consistency - Immediate start required

I'm looking for a freelancer to assist with a copy paste and data entry project. The data is mixed - both numeric and textual - and is currently stored in various online sources. Ideal Skills: - Proficiency in Excel - Experience with Tally ERP software - Strong attention to detail - Ability to work with mixed data types - Prior experience w...copy paste and data entry project. The data is mixed - both numeric and textual - and is currently stored in various online sources. Ideal Skills: - Proficiency in Excel - Experience with Tally ERP software - Strong attention to detail - Ability to work with mixed data types - Prior experience with online data sourcing The final output needs to be in an Excel spreadsheet. Please ensure you can access and work with online data sources ...

I'm looking to develop a dynamic and colorful mobile application for both Android and iOS, centering around live streaming and user interaction. Key Features: - Comprehensive backend and frontend admin panel - Live chart integration - 9-slot video and audio rooms - VIP access capabilities - Animated gifts feature - Interactive games like Teen Patti and Ferry Wheel - An agency panel and coin seller interface - PK battles and themed rooms - Entry animations and recognition for top contributors - User profile editing, follower management, and blocking options - Invite/share functionality and user activity history tracking - Coin recharge system with agent contact info - Manual withdrawal submission via specified methods - Inbox messaging system tied to coin usage - User-generated...

Website Brief: Overview The website will serve as a sales platform for 100cm photo booths...guide on using the booth Benefits of owning a photo booth business Potential earnings and ROI 4. Testimonials & Reviews Customer testimonials (real experiences) Case studies of successful booth owners 5. FAQs Common questions about the product, shipping, setup, and support 6. Contact Page Inquiry form for potential buyers Phone number & email WhatsApp chat option (if applicable) 7. Blog (Optional) Articles on photo booth business tips, marketing strategies, and success stories Additional Features Mobile-friendly design for seamless browsing SEO-optimized to attract organic traffic Secure payment integration (Stripe, PayPal) if direct sales are enabled Live chat for quick customer...

Project Objectives: The primary goal of this project is to gain insights into customer movement and behavior within the store to measure conversion rates (leads vs. actual buyers) and better understand the target audience. Project Description: The system will integrate with the existing CCTV infrastructure (Hikvision DVR) to extract and analyze customer data, providing the following functionalities: 1. Customer Counting: o Count the number of customers entering the store, excluding employees. o Avoid duplicate counting of the same customer. o Generate reports filtering customer traffic by time of day, days of the week, etc. o Extend this functionality to outdoor cameras to compare passerby traffic with actual store visitors. 2. Demographic Identification:...

I need a VPN solution, preferably Wireguard, implemented on our custom embedded 32-bit system running Ubuntu 10.04. This system is crucial for our application and has multiple low-level drivers that are difficult to migrate. The primary goal of this implementation is to secure both remote access and data transmission. Key points: - The VPN client must run on the embedded system. - Performance impact should be minimal; the system is already optimized for our application. - Ease of configuration and maintenance is important, as we need to manage this system remotely. - If Wireguard cannot be installed, I need a reliable alternative VPN that utilizes pre-shared symmetric keys, without dependence on PKI certificates. - Note: we have full control over both the client and server. So, w...

Crowne Properties, Inc. A successful candidate will have a strong background in sales and customer service, have a shark mentality and be able to learn and grow successfully in an efficient amount of time. WORK FROM HOME / FLEXIBLE SCHEDULE Responsibilities: Contact warm provided leads and qualify the seller's property to sell through our program Be able to evaluate homes Successfully overcome objections This is a sales position and sales experience is required All training and scripts are provided, but must already have the foundation of a sales agent Qualifications: Productivity Time management Customer service Quick on your feet Great Attitude Proficient in all Google Suite programs Tech-Savvy Organization Multi-tasking Accountability Dependability ...

Digital marketing project for an online pharmacy focusing on increasing visibility, customer engagement, and sales through targeted strategies. Include SEO optimization to improve search rankings, PPC advertising for instant reach, and social media marketing to build brand trust and engagement.

I'm seeking a seasoned web developer to create a customer support-focused car rental website. The website should primarily facilitate customer inquiries and support. Key features should include: - A dedicated FAQ section - An integrated live chat support feature Ideal candidates should possess strong web development skills, experience in designing customer support systems, and a good understanding of the car rental business. Your ability to create an engaging, user-friendly site will be key to your success in this project.

I'm looking for a web designer/developer who can create a website for my residential cleaning service. The primary aim of the website is to provide detailed information about the services we offer. Key Features: - A clean and modern design, which is the style I envision for this website. - Sections including 'About Us', 'Services Offered', and 'Customer Testimonials'. Ideal Skills and Experience: - Proven experience in web design and development, particularly for service-oriented businesses. - Strong portfolio demonstrating clean and modern design aesthetics. - Ability to understand and convey service-oriented content in an engaging manner.

Reposting to cover some changes, extra details and questions asked: I'm looking for an experienced web developer to completely revamp a website for a flight training institute in Switzerland. The goal is to elevate the site's overall look, feel, and functionality to match our high-quality service. Key aspects of the project include: Creating a modern, sleek visual style for the site, which will involve a comprehensive redesign. The focus will be primarily aesthetic. The site will serve as a landing page that conveys the quality of our services. The design should reflect the essence of Switzerland—precision, quality, and unmatched craftsmanship—tailored to deliver a user experience that embodies the Swiss commitment to excellence and innovation. We have deci...

...Take pictures of the subject company and its vicinity per Confirmis’ standard operating guidelines. • Provide observation about the company to gauge activeness, e.g., staff working at the premise, loading/unloading of goods, etc. REQUIREMENTS: • Must be living in (or nearby) VILLAGE, PAOODONCHAI MUANG, CHIANG RAI, 57000, THAILAND • Has a camera or phone/tablet of quality with a camera, internet access • Must be available during business hours (9 AM - 4 PM) on working days Please see the attached file for the site visit guidelines. You are only required to deliver the pictures, video & observations and are not expected to assemble a report like the Sample Report. Note: Milestone will be released the following week after the site visit to give us ti...

I'm looking for an AI expert who can help implement AI processes across my company, specifically in customer service and human resources. Key Areas of Implementation: - Customer Service: I want to utilize AI for managing automated email responses. The goal is to enhance efficiency and improve response times. - Human Resources: I need AI assistance in two key areas: employee performance analysis and scheduling interviews. This will help streamline our HR processes and make them more data-driven. Ideal Skills and Experience: - Proven experience in implementing AI solutions in a corporate setting. - Expertise in customer service and human resources AI applications. - Strong understanding of AI's role in automated email responses and empl...

I'm seeking an expert in website optimization to enhance the performance of my site, www.nathex.com.au. The primary goals are to achieve over 90 on PageSpeed Insights for both desktop and mobile across all pages, and similarly, over 90 on the GTmetrix Performance report. Key Focus Areas: - Overall performance: The site currently underperforms in this area, in particular the page, and I need a professional who can identify and rectify the issues. - Image Optimization: A critical area to enhance loading speed. I am not sure whether the image optimization techniques I've implemented so far are effective or not, hence I need an expert to assess and improve this aspect. Ideal Skills and Experience: - Proficiency in website optimization tools and techniques - Extensive

I need a PowerPoint template designed for our Quarterly Business Review. It should have a professional yet modern design, with sections for an introduction/overview, quarterly highlights, and performance metrics. The template should also include placeholders for graphs, charts, and infographics. Key Features of the Template: - Sections: Introduction/Overview, Quarterly Highlights, Performance Metrics - Design Style: Professional with a modern touch - Elements: Placeholders for Graphs and Charts, Infographics Ideal Skills and Experience: - Proficient in PowerPoint - Graphic Design skills - Experience in creating corporate templates - Ability to design with a modern, professional aesthetic

AI@Home – Decentralized Federated Learning with Fediverse Integration Project Overview AI@Home is an open-source project that enables a decentralized, federated AI network where users contribute computing power to collaboratively train AI models. These models evolve through peer-to-peer exchanges and an evolutionary algorithm that allows nodes to switch learning groups dynamically. The AI models are also accessible via the Fediverse (ActivityPub/Mastodon bot integration). It should be roughly based on volunteer-computing projects like SETI@home, folding@home but with the following differences: - instead of decrypting audio signals or calculating molecules, the app should help to learn LLMs - the resulting AI models can somewhat move freely around on the network by a combina...

I'm seeking an expert to help broaden my travel business's customer base. Primarily, I want to develop partnerships with local tour operators and travel bloggers/influencers, along with establishing a robust customer referral program. Key Tasks: - Identify and reach out to potential partnerships with local tour operators and travel bloggers/influencers. - Develop and implement a comprehensive customer referral program. Ideal Skills: - Strong networking and communication skills. - Expertise in partnership development. - Experience with creating and managing customer referral programs. - Knowledge of the travel industry is a plus.

...platform for sending WhatsApp messages (both template and non-template), managing WhatsApp numbers, and providing API access to third-party applications. Security is paramount, and all development must adhere to best practices. This project will utilize Azure DevOps for project management, version control, and CI/CD. Key Features: * WhatsApp Meta API Integration: * Seamless integration with the WhatsApp Meta API for sending text messages via templates and free-form text. * Ability to send documents from the user's system through WhatsApp. * Third-Party API: * Develop a well-documented API that allows third-party applications to utilize the WhatsApp messaging functionality. * Secure authentication and authorization mechanisms for API access...

...Website: For end user (Must have SEO standards) Photographers (Vendors): Mobile App Customers (End Users): Mobile App Admin (Marketplace Management): Web Panel App: React Native/Flutter Admin: Node.js and React.js Website: Wordpress Services Required: (The project will be having agility so iterations will be allowed) Design (UI/UX) Website Development Mobile App Development Project Maintenance Service with fixation and iterations(Free for 1 year after final delivery then 10% of project cost after 1 year) Functional Workflow Overview: Vendors (Photographers): Sign up and set up profiles via the app or web. List services under admin-defined categories. Create custom packages combining services with add-ons. Set pricing for services and packages. Upload work portfolios. Specify a...

I am seeking a professional with experience in financial forecasting and subscription-based business models to help me project revenues for my technology-focused subscription service. Key Details: - The business operates on both Monthly and Annual subscription models. - There are two subscription tiers available. Ideal Skills and Experience: - Proven expertise in financial modeling and revenue projections. - Prior experience with technology subscription services is a plus. - Strong understanding of both monthly and annual subscription models. - Ability to analyze and compare different subscription tiers. Please include samples of previous work of a similar nature in your bid.

I'm looking to create a Te...options for cryptocurrency are Bitcoin (BTC), Ethereum (ETH), and Litecoin (LTC). Their balance should be visible in their profile. - Shop Features: Users should have options to view their buy history and get tracking information if it's available. - Order Processing: When a user buys an item, it should appear for me in another group. I should have buttons to mark items as 'packed' or 'sent to post service'. When I click one of these, the user should receive a notification that their order's status has been updated. Ideal Skills and Experience: - Extensive experience with Telegram Bot API. - Proficiency in PHP and familiarity with phpMyAdmin. - Previous work with cryptocurrency transactions is a plus. - Experience in c...

I'm looking to build a multifaceted e-commerce website that serves various purposes. This platform should cater to grocery shopping, facilitate international shipping, provide a ride-sharing service for the local community, offer budgeting, insurance and coupons, as well as generic health ideas. Key Features: - Grocery Shopping: A user-friendly and efficient grocery shopping section. where user enters list of items and system searches local shop prices and suggestions - International Shipping: An integrated, reliable international shipping service. - Ride Share: A local community ride-sharing feature. - Budgeting/Insurance/Coupons: An all-in-one section for budgeting, insurance and coupons. - Health Ideas: A generic health ideas section that can be updated regularly. ...

...software developer with extensive experience in MS Access to create a mini ERP application tailored for my business. The application should encompass the following modules: - Sales: This module should facilitate customer management, order processing, and sales reporting. - HR: This component needs to handle employee records and payroll processing. - Procurement: The specifics for this module will be discussed later, but it will be equally important. - Accounting: Comprehensive accounting features are required. - Reports: The application should generate reports that can be easily exported to Excel or sent via email. An ideal candidate for this project would be someone with a strong background in software development, particularly with MS Access. Experience in creat...

...looking for an Account manager to join our growing global SEO technology and service business headquartered out of Australia. This role will be focused on servicing North American clients and operate during Central Time. The focus of this role will be to assist clients with SEO but more importantly implementing the world's first and only programmatic SEO platform which already generates 60 million visitors a month across our clients on autopilot. Please view this explainer video for details We're after someone who lives and breathes Account Management and at a broader level digital marketing, who is passionate about delivering great results and service to clients. You will be working as part of a team of highly experienced digital