Customer support agent job description jobs
I have developed a simple indicator on TradingView that generates buy and sell labels and alarms based on the intersection of three exponential moving averages (EMAs). Currently, there is an issue where the labels disappear if the direction of the EMAs changes after the label is generated and the alarm is sent. This disappearance happens only on the latest candle. Please run this indicator on a 1-minute timeframe and monitor the buy and sell alarms for 2-3 hours. Then, manually match the alarms with the labels on the chart retrospectively. Normally, the sequence should alternate regularly between buy and sell (e.g., buy, sell, buy, sell). However, you'll notice that some alarms do not correspond to any visual labels, suggesting that labels are disappearing. The alarms are intended t...
*Description*: We are seeking an experienced consultant to integrate *JD Edwards* and *Epicor Kinetic ERP* systems, specifically focusing on *Accounts Receivable (AR)* and *Accounts Payable (AP)* modules. The ideal candidate should have expertise in ERP integration, data mapping, API development, and ETL processes. *Key Requirements*: • Proven experience with JD Edwards and Epicor Kinetic ERP systems. • Strong knowledge of AR/AP workflows and data structures. • Proficiency in API integration and data security best practices. • Ability to deliver within a defined timeline. *Deliverables*: ]• Seamless integration of AR/AP modules between the two systems. • Documentation of the integration process. • Post-integrat...
I need a website that allows customers to customize vehicle accessories and products. The website should have robust e-commerce functionality, including a product catalog and cart, online payment processing and customer accounts. Key requirements: - Product customization: Customers should be able to modify the color and finish of products. The website should also provide an accessory compatibility check. - E-commerce capabilities: This includes a user-friendly product catalog and cart, seamless online payment processing, and the ability for customers to create and manage their own profiles. Ideal skills for this project include web development, e-commerce integration, and experience with customization options in product design. A keen understanding of vehicle accessories would be...
I'm seeking an expert in Shopify to help build my online store. The domain, shipping, and ...domain, shipping, and payment gateways are already integrated. I have 10 products that need to be listed. I envision a modern design style for the store, with specific themes in mind that I can share. Key Requirements: - Store setup and design based on a modern aesthetic and specific, pre-determined themes. - Listing of 10 products with high-quality images and descriptions. - Integration of customer review functionality and product recommendations. - Potential for future work if this project goes well. Ideal Skills: - Proven experience with Shopify, store setup and product listing. - Strong design skills, particularly in modern aesthetics. - Ability to integrate and customize store f...
Job Title: Freelance Web Developer for Hosting Company Website (Game Servers, VPS, & Web Hosting - Open Source) Description: I'm launching a new hosting company specializing in game servers, VPS, and web hosting, and I'm looking for a talented freelance web developer to build a comprehensive website that showcases our services and attracts customers. I'm committed to using open-source software for this project, and I need someone who shares that passion and has the expertise to bring my vision to life. Project Requirements: * Website Design & Development: * Modern, user-friendly design with a focus on clear navigation and information hierarchy. * Visually appealing and engaging design that caters to the gaming community. * Responsive design t...
I'm seeking a Design Verification Engineer with a strong focus on VLSI. My expertise lies primarily in UVM (Universal Verification Methodology), and I've utilized the Mentor Graphics Questa verification tool in previous projects. I am also proficient in SystemVerilog for verification purposes. Key requirements: - Proficiency in UVM (Universal Verification Methodology) - Experience with Mentor Graphics Questa - Strong skills in SystemVerilog for verification I look forward to connecting with professionals who can assist me in securing a position as a Design Verification Engineer.
Before you bid, please check our "Client profile" on Freelancer.com, and the testimonials from previous freelancers whom we have hired. We are an established employer. Quick and correct work will earn you positive feedback and timely payment. ************************************************************************************************** Project description : This is an intensive, manual work project that will take at least 4 hours of dedicated Excel skills Please proceed with reading further, only if you are willing to work hard and devote time to complete the task correctly. It CANNOT be automated or run via a script. It CANNOT be outsourced via code. It cannot be "done using AI" . Please do not waste your valuable time trying to do either. The task: ...
...inventory. Assign orders to installers. Handle refunds and cancellations. Features: Inventory Management: Input and update inventory with real-time updates. Order Management: View and manage orders by status, assign installers, and handle refund requests. Notification Management: Configure notifications for customers and installers. Settings and Reports: Access e-commerce data and analytics. Customer Dashboard Primary Responsibilities: Place and manage orders. Configure account and notification settings. Features: Quick Registration: Simplified signup process. Order Placement: Select signpost options, riders, and provide installation details. Order Management: View order history, statuses, and manage removals. Inventory Management: Real-time view of personal riders and panels. N...
I'm looking for a skilled developer to build a robust resale digital voucher platform. The system will primarily handle gift cards and vouchers. Key Features: - API integration with supplier's platform for purchasing vouchers and eSim - Selling to B2B customers through digital were B2B customer will be having own cardinals and wallet limit -B - User-friendly interface for ease of navigation Ideal candidates for this project should have a strong background in e-commerce platform development, particularly with API integrations. Experience with building systems for managing gift cards and discount vouchers will be a significant advantage.
I'm in need of a highly organized and proactive personal assistant to help me manage various tasks. The role involves: - Scheduling and Calendar Management: Keeping track of appointments, meetings and important dates. - Errand Running and Shopping: Picking up groceries, gifts, and running other errands as required. - Administrative Support and Paperwork: Assisting with paperwork and other administrative duties. This position requires the assistant to work at various locations, not just at home or an office. Therefore, a willingness to travel and a valid driver's license are essential. The frequency of assistance needed is 'as required'. This could fluctuate depending on my schedule, so some flexibility is appreciated. Ideal candidates for this role should h...
I'm seeking an experienced backend developer to construct a robust backend infrastructure for my React-based application. This system must support the app's features seamlessly, while being scalable, secure, and maintainable for production environments. Key Responsibilities: - Build a reliable backend that interacts with the frontend (React). - Ensure the system's scalability to accommodate thousands of users, and its security and maintainability in a production setting. - Implement necessary integrations including email, SMS, third-party services, and monitor system performance. Preferred Skills: - Proficiency in backend development, particularly with NoSQL databases, with MongoDB being the primary choice. - Experience in building scalable systems capable of suppor...
I'm seeking a dedicated individual to assist me with my online business and media for 4 hours a day, 10 am IST to 2 PM IST. The tasks will primarily involve social media management, customer support, and administrative tasks. A part of the role will also include helping with various SaaS platforms. Key Responsibilities: - Managing my social media accounts on Facebook, Instagram, and Twitter - Handling customer support queries - Assisting with administrative tasks - Providing assistance with SaaS platforms Ideal Skills: - Proficient in social media management - Excellent customer service skills - Strong administrative capabilities - Familiarity with various SaaS platforms The compensation for this role is 1200 INR per week.
Good for beginers. low budget : 15$ for whole project. PHP based, to be hosted on : Key Features: - Multiple quiz formats: The app needs to support various types of questions: multiple choice, true/false, short answer, and blanks. - User-friendly interface: As the main audience is students, the design should be intuitive and engaging to cater to this demographic. - Students and Tutor profiles. - Google login - progress monitor (each student compared to overall as well as, progerss monitor for the course ) -progress monitor should include time and scores. - Selection : course, subject, chapters, topic - Selection :free & premium quizz, where the later is based on approvals. -Practice vs Test mode: Practice should have Hint , Revison, mark as imp, mark as wrong
...descriptions that effectively communicate value propositions, competitive advantages, and key differentiators. - Develop formal and professional website copy for our Home and Services/Products pages. - Create sales collateral, brochures, pitch decks, and product comparison materials. - Write engaging and insightful blog articles. - Conduct thorough research on industry trends, competitor offerings, and customer pain points. - Collaborate with our marketing and sales teams. Ideal Skills: - Exceptional writing and content creation skills. - Strong SEO and digital marketing knowledge. - Ability to write in a professional and formal tone. - Research skills. - Team collaboration experience. Your understanding of our industry and ability to articulate our product's value will be...
I'm looking for a virtual assistant/ freelancer to help me with an affiliate program, promoting services targeted towards individuals and small businesses. Pay- 1 USD per acquired customer you bring Target- 10 customers a day Duration: 1 month - Proficiency in one-one marketing, social media marketing, email marketing, and Content marketing - Proven track record in sales, particularly in affiliate programs - No invalid email ids/ bots or fake users allowed - Each customer must signup to the service from his own device
Job Description: Freelance Web Developer/Designer Position: Freelance Web Developer/Designer Location: Remote Duration: Project-based (with potential for ongoing collaboration) Start Date: ASAP Must Needed Skills: .Net, HTML, CSS, JS About Us: We are a dynamic software company specializing in innovative solutions for our clients. Our website and product theme pages are due for a redesign to better reflect our brand, improve user experience, and align with modern design trends. We are looking for a skilled freelancer who can bring creativity and technical expertise to this project. Responsibilities: Redesign and Development: Redesign our company website and product theme pages to enhance visual appeal, usability, and responsiveness. Ensure the design is consistent with o...
I'm looking for a seasoned email marketing professional to help me increase sales through a targeted email campaign. Your primary responsibilities will include: - Crafting engaging email content that captures attention and drives action - Segmenting our customer base to ensure we're reaching the right people - Analyzing campaign performance and adjusting strategies as necessary Ideal skills for this project include: - Proven experience in email marketing, with a track record of driving sales - Excellent copywriting skills - Proficiency in using email marketing software and analyzing campaign performance If you have a knack for persuasive writing and a deep understanding of email marketing strategies, I'd love to hear from you.
Title: 3D Floor Plan Renderings for Commercial Warehouses Description: I am looking for a skilled 3D designer to create three (3) simple yet professional 3D floor plan renderings for commercial warehouses. I have basic drawings with measurements and need them converted into clear, easy-to-understand 3D renderings that showcase the layout and dimensions. Project Requirements: Convert provided 2D drawings into 3D floor plans Include accurate dimensions and proportions Provide a clean and professional look (no excessive details needed, just a realistic representation) Deliver high-quality images/renderings in a common format (JPEG, PNG, or PDF) Quick turnaround time preferred Ideal Candidate: Experience in architectural visualization, 3D modeling, or CAD software Proficient in Sket...
Basic Real Estate Booking Website Development (Customizable for Future Features) Time frame:2-3 days Description: I am looking for a developer to create a basic real estate booking website where users can browse property listings and book rentals. The website should be simple yet professional, with a user-friendly interface. I do not have listings yet, so I need an admin panel or an easy-to-use CMS that allows me to manually add, edit, and remove properties in the future. Additionally, I would like the flexibility to expand the website later with more advanced features, such as automated bookings, user accounts, and additional payment methods. Requirements: A real estate listing page with property details A basic search and filtering system A manual booking request system (users ...
Very simple series of short animations within Navisworks and some minor works with SketchUp. Detailed description in the attached brief.
Hello, I have read your description and I am interested in helping you do it, you can write to me in the chat for more information.
I'm seeking a designer to completely overhaul the brand identity of my existing e-commerce website. This includes c...Transitioning guidance from a different vendor - Changing the current URL to a more suitable one that reflects our intent - There are numerous formatting issues, where the wording and graphics overlap in a way it should not In addition to the redesign, I'd like to discuss a support package for the website. This would encompass: - SEO monitoring - Uploading eBooks - Break-fix issues - Minor edits The support work is expected to be around 50% of a complete website build. Please submit a quote for both the redesign and the support package. Current website is Send links of your best work for not for profit focused on unity and peace efforts i...
...etc. • API support for integrating with third-party apps (CRM, e-commerce platforms). 1.3 Context Awareness & Memory • Remembers previous interactions within a session. • Can retrieve past data (e.g., user preferences, order history). 1.4 Predefined & AI-Generated Responses • Combination of scripted responses (FAQs) and AI-generated replies. • Allows businesses to customize responses based on their needs. 1.5 Multi-Language Support • Supports multiple languages using translation APIs. • AI should detect and switch languages automatically. 1.6 Voice & Text Input Support • Text-based chat. • Voice input/output (optional). • Text-to-Speech (TTS) and Speech-to-Text (STT) integration for voice ch...
I need assistance in crafting and structuring my responses to a job application email. The responses should be written in a friendly but professional tone, and formatted as text in the email body. Ideal Skills: - Excellent written communication - Experience in professional correspondence - Understanding of maintaining a friendly yet professional tone - Ability to structure content coherently
...for ‘Anxious Warrior’ Brand Project Description: I am launching a mental health and fitness brand, ‘Anxious Warrior,’ focused on empowering individuals through mindset, fitness, and mindfulness. I need a skilled freelancer (or team) to assist with the following: Scope of Work: 1. Content Creation: • Design visually engaging Instagram and TikTok posts to build brand awareness. • Create faceless, motivational TikTok and YouTube videos using animations, storytelling, and voiceovers. • Ensure all content aligns with the brand’s identity. 2. AI Concept Development: • Propose a detailed concept for integrating AI into an upcoming mobile app. • Features could include personalized coaching, nutrition tracking, ...
I'm seeking an expert to assist with the setup of our tradeshow booth at Paris Le Bourget for the event on February 9, 2025. The focus will primarily be on product showcases. Key aspects of the project include: - highlight multiple product showcases - Setup of the booth prior to the tradeshow - inclusions of interactive elements Ideal candidates are hands-on and can support our team on site to unpack, hang, steam and tag products and have an eye to arrange products in an appealing way.
...technical support to customers. You will troubleshoot complex OS-level issues, resolve network miscongurations, and ensure seamless deployment of servers across our global network. This role requires expertise in Linux/Windows systems, Proxmox virtualization, Juniper/Arista switching, and a customer-rst mindset. Job Description Key Responsibilities Customer Support & Systems Administration Resolve escalated customer tickets involving OS crashes, boot failures, network lockouts (e.g., rewall/routing miscongurations), and bare metal/IPMI issues. Diagnose and repair issues across diverse OS environments (Windows Server, Linux distributions). Perform forensic analysis on VM/bare metal instances to identify root causes (e.g., kernel p...
Conversation with Gemini Draft me a job posting, please, that I can put on Freelancer.com that talks about building an unconventional software The software description should talk about how this AI software will be customized that would allow me to generate concepts that transcend transcendent concepts. This AI software can take any idea from sci-fi or fantasy and make it more plausible or theoretical, like the idea of infinite multiverses or infinite omniverses, creating entities like mythical creatures that are robotic, creating superintelligence that can basically create any conceivable idea. Theories like the multiverse and what might exist out there as technology. It takes any wild idea, no matter if it's from straight out of fantasy or science fiction, and transla...
Job Description: We are seeking a highly skilled and experienced IT Consultant with more than 5 years of experience in web development to join our team on a part-time, long-term basis. The ideal candidate will have expertise in cutting-edge web technologies and frameworks, as well as the ability to communicate technical concepts fluently in English. Elementary Spanish proficiency is also required. Responsibilities: GUIDE the deployment web applications(NOT development) using libraries/frameworks such as React, Vue, , Nuxt, Laravel, and Ruby on Rails building and management RESTful APIs. Also COACH the work within an Agile environment and applying DevOps practices to ensure smooth deployment and scaling of applications. LEAD the Utilization of TypeScript (TS) and AWS for dev...
I'm looking for a skilled developer to completely revamp our existing offline quiz app into a dynamic live quiz contest platform. This project requires: - Transitioning the code structure to support real-time quiz contests and making necessary changes to the existing admin panel. - Redesigning the user interface to create a sleek, modern look. - Plus, we need Integration of Razorpay for secure payment processing. Please note that the budget for this project is up to 12,000 INR. If you are not ready to work within this budget
...secure, efficient, and user-friendly applications. Your role will involve enhancing privacy features, optimizing performance, and ensuring compatibility across multiple operating systems. If you are passionate about privacy and have the technical skills to back it up, we want to hear from you! Project Requirements: • Develop a Chromium-based web browser with functionality similar to Brave. • Support Google Chrome extensions via the Chrome Web Store. • Cross-platform compatibility: macOS, Windows, and Linux. • Focus on privacy and security, blocking trackers and intrusive ads. • Custom UI and branding to reflect the Metta Browser identity. • Ability to implement a crypto rewards system (optional, but a plus). Ideal Candidate Should Have: • Stro...
...real-time communication between users, emergency services, and insurers during road incidents. Key features include: User registration and data association with IoT beacons (via QR code or manual input). Incident reporting with automated notifications to emergency services and insurers. Real-time status tracking of assistance requests, including crane tracking (if available). Multi-platform support for Android and iOS with Apple CarPlay and Android Auto integration. Adherence to accessibility standards (WCAG) and GDPR compliance for data privacy. Backend integration with REST APIs and Firebase for authentication and data management. Preferred frameworks: React Native (or native development in Swift/Kotlin). The app must provide a seamless user experience and include auto...
We are seeking an experienced business plan writer to develop a detailed and professional business plan for an import/export business focused on bringing DASH Washing Liquid from China to Canada. Scope of Work: Market Research: Analysis of Canada’s detergent industry, competitors (Tide, Gain, Persil, etc.), and customer demand. Supply Chain Strategy: Import/export logistics, shipping methods, and distribution channels. Financial Projections: Cost breakdown, pricing strategy, revenue forecasts, and profit margins. Marketing Strategy: Retail partnerships, e-commerce sales (Amazon, Walmart, Shopify), and promotional campaigns. Regulatory Compliance: Canadian import regulations, labeling requirements, and duties/taxes. Requirements: Proven experience in writing business p...
...with these too. Please ensure you are available during my office hours: 10am -4:00 pm US Eastern Standard Time, to discuss the project and let me provide a live demonstration- and have you do updates in real time. This project will initially be 4-6 (perhaps over 2-3 days) hours of work to get it live for launch. Once the project is launched, looking to add additional features and have ongoing support. English MUST be your first language. Please DO NOT RESPOND to this message unless you have all of these qualifications and can communicate coherently in ENGLISH without the use of AI. Provide at least a one paragraph blurb about yourself, why you think you would be the right candidate and indicate any other experience that may relate to the successful launch of my business (eg., SE...
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...Areas of Focus: - Sales and Lead Management: We want to streamline our sales process and improve the tracking of potential leads. - Customer Support and Service: Enhancing our customer service capabilities using Zoho is crucial for us. Current Challenges: - Data Organization: We're struggling to keep our data organized in a way that's useful for our business. - Workflow Automation: Our current workflow automation is ineffective, leading to unnecessary manual work. Data Preferences: - We need our data to be primarily organized by projects or deals within Zoho CRM. Ideal Candidates: - Extensive experience with Zoho CRM. - Strong understanding of sales and customer service processes. - Skills in data organization and workflow automation. - Ability t...
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...supported by a specific infrastructure, as detailed in the provided documents. Key Requirements: - Create a high-quality, comprehensive document of 30-40 pages, organized into relevant sections as per the "Business Continuity Management Policy ". - You need to analyze the document as we send as model ("Business Continuity Management Policy ") and read and analyze the Adamo description of services ("Adamo "), and apply the structure of the model document to the functionality and the services that provides Adamo. - Emphasize sections on Risk Assessment, Incident Response Plan, Business Impact Analysis, Business Continuity Plan and Information Security Policy. - Utilize flowcharts as visual aids to enhance understanding of the technical aspects. - Th...
I'm seeking a freelancer to design a polished PowerPoint presentation for my startup. The primary goal is to educate potential customers about our offerings in an engaging and clear manner. Key aspects of the project: - Preferably in Arabic - Incorporate provided pr...customers about our offerings in an engaging and clear manner. Key aspects of the project: - Preferably in Arabic - Incorporate provided product images in a visually impactful way - Use my brand elements to maintain consistency with our identity Ideal candidates should have: - Expertise in PowerPoint and presentation design - Prior experience working with startup businesses - Ability to create customer-focused content - Strong understanding of brand consistency in design Please provide examples of similar wo...
I am seeking a highly organized and proactive Executive Virtual Assistant to support me, the Marketing Director, at a private jet company. The ideal candidate will assist with project management, coordinate marketing initiatives, and manage social media accounts to enhance our online presence. Excellent communication skills and the ability to multitask in a fast-paced environment are essential. If you are tech-savvy and have a passion for the aviation industry, we want to hear from you! Being skilled in Notion is a huge plus as I am a HUGE Notion nerd and love systemizing things. Other things that will help you stand out: Creating automations in Strong AI skills Great eye for design Good ideas for marketing
...and organize all aspects of my business including revenues, expenses, and subscriptions. Key Requirements: - Core Functions: - Revenue tracking: Keeping a close eye on all incoming funds. - Expense tracking: Documenting all outgoing costs. - Subscription management: Overseeing all customer subscriptions. - Analytics: Interpreting data trends and providing insights. - Additional Features: - Inventory Management: Tracking stock levels, orders, sales and deliveries. - Customer Relationship Management (CRM): Managing company's interactions with current and potential customers. The ideal candidate for this project should have: - Extensive experience in ERP system development. - Strong analytical skills. - Proficient in Inventory Management sys...
In the space of Indeed. A totally new platform. A disruptor using AI
...looking for a C# developer to create a Power BI optimization plugin. The plugin should do the following: - Detect all open Power BI files - Identify tables and measures within those files - Create optimized DAX code for the selected measure - Generate optimized SQL queries for tables sourced from SQL databases - Develop optimized M queries for Excel files and other file types The plugin should support SQL databases, Excel files, and CSV files for optimization. It should also be able to remove all unused columns in the selected table. Ideal candidates for this project should have: - Extensive experience with C# development - Deep understanding of Power BI - Proficient in DAX, SQL, and M query languages - Experience working with various file types including SQL databases, Excel...
I'm seeking a skilled professional for the development of custom firmware for a DMA card. This firmware needs to be compatible with various gaming platforms such as EAC, Gamersclub, and Faceit, while also focusing on anti-cheat bypass, performance optimization, and offering advanced configuration options. The final product should only support the Windows operating system. Key Requirements: - Extensive knowledge and experience with creating firmware for DMA cards. - Familiarity with EAC, Gamersclub, and Faceit gaming platforms. - Proven track record in anti-cheat software development. - Skills in performance optimization and creating advanced configuration options. - Windows OS expertise. Please note that any proposal should comply with all legal and ethical standards. I am ...
PLEASE READ BEFORE PLACING A BID I have a functional Zabbix 7.2 setup and need expert assistance to implement comprehensive monitoring for both cPanel and DirectAdmin servers. The hosts are already added to Zabbix (active/passive agent), but I require a tailored configuration to ensure robust and visually appealing monitoring. Scope of Work Your responsibilities will include: Items: Configure metrics collection (e.g., CPU usage, memory utilization, disk activity, etc.). Triggers: Set up thresholds and alerts based on best practices. Graphs: Build intuitive and detailed visualizations for key metrics. Dashboards: Design sleek, professional dashboards for a clear overview of server health. Discovery Rules: Automate the detection of hosts, services, and metrics. Templates: Create reu...
I'm seeking an expert to assist in the setup and integration of Zoho Sales IQ with my Shopify store. ...workflows and bots. Key Responsibilities: - Integrate the chat widget on my Shopify store with Zoho Sales IQ. - Set up lead tracking and analytics within Zoho Sales IQ. - Configure automated workflows and bots to enhance customer engagement and streamline processes. I do not have any existing workflows or bots to integrate, so I will need new ones created. Ideal Skills and Experience: - Proficiency in Zoho Sales IQ and Shopify. - Experience in setting up lead tracking and analytics. - Ability to create new automated workflows and bots. - Excellent troubleshooting and support skills. Please provide examples of similar projects you have completed and your proposed ...
...activated. Refund of subscription when forming a team of 6 people. Second team (9 people) upon activation of their memberships. 3. Withdrawal and Deposit History: Internal Withdrawal Balance: Non-withdrawable. Withdrawable Balance: Can be withdrawn. Victory Balance: Shows during a pending withdrawal request and is deducted after approval. --- Multi-Country and Language Support: The app will support multiple countries and include major languages, including Arabic for wider user accessibility....
...Gateway Plugin for me. I have a working example in a PHP file and a test account with an API key which I can provide. Comprehensive documentation is available at Key Features: - A settings page to configure frontend options, API key, etc. - Customizable frontend elements such as logo and description text. - Clearly commented and future-proof code. Payment Methods: - The gateway should support Credit/Debit Cards and Mobile Wallets. Settings Page Organization: - The settings page should be organized into sections for each type of setting. Frontend Options Management: - All frontend options should be managed through a built-in options panel. Ideal Skills and Experience: - Proven experience with WooCommerce and WordPress plugin development
Hi there - I've delivered the requested workbook as we have discussed. Thanks for your work and project!
