Maximiliano M.

Greetings, I specialize in customer service as a virtual assistant. My job will be to optimize your time by carrying out tasks that add little value to your business. My main tasks in virtual assistance are: Customer Service Response to basic inquiries via email or social media. Managing support chats. Resolving frequently asked questions. Email Management Filtering and organizing the inbox. Responding to standard emails. Creating personalized drafts. Research and Data Collection Research for specific projects. Creating lists or reports with relevant data. Digitizing and/or building databases using Excel. Social Media Posting and Management Creating and scheduling posts. Interacting with followers and responding to comments. Basic metrics analysis.