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Leemuel R.

@LeemRamos

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Property Management | Customer Service Expert

$20 USD / Hour
Flag of
Philippines (11:10 AM)
Joined on January 25, 2025
$20 USD / Hour
As a Property Management and Customer Service expert, I bring a unique blend of experience in managing residential and commercial properties while delivering exceptional customer service. With over 4 years of hands-on property management experience, I excel at maintaining tenant satisfaction, streamlining operations, and ensuring property compliance. My strong communication skills, problem-solving abilities, and commitment to providing top-tier service set me apart. Whether managing day-to-day operations or resolving tenant concerns, I consistently go the extra mile to create a positive and seamless experience for both residents and property owners.
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Experience
Leasing Coodinator
Nov, 2023 - Jan, 2025
1 year, 2 months
Independence Property Management
Nov, 2023 - Jan, 2025
1 year, 2 months
Managed all aspects of the leasing process, including tenant inquiries, property showings, lease agreements, and applicant screening. Utilized AppFolio to maintain records, coordinated move-ins and move-outs, and collaborated with property management teams to achieve occupancy goals while delivering exceptional customer service and resolving tenant concerns promptly.
Flag of
Dayton, Ohio, United States
Nov, 2023 - Jan, 2025
1 year, 2 months
Leasing Line Service
Jun, 2020 - Sep, 2024
4 years, 3 months
VirtuallyIncredible
Jun, 2020 - Sep, 2024
4 years, 3 months
Handle inbound and outbound calls for leasing inquiries, providing excellent customer service and accurate property information. Schedule property showings, manage applications, and maintain detailed records in the property management system. Act as the first point of contact for prospective tenants, ensuring a seamless leasing experience.
Flag of
Palm Beach Gardens, Florida, United States
Jun, 2020 - Sep, 2024
4 years, 3 months
Customer Service Representative
Nov, 2018 - Dec, 2019
1 year, 1 month
Alorica
Nov, 2018 - Dec, 2019
1 year, 1 month
Handled inbound calls to troubleshoot technical issues related to AT&T services, including internet, TV, and mobile. Guided customers through step-by-step resolutions, ensuring optimal service performance and customer satisfaction.
Flag of
Quezon City, Philippines
Nov, 2018 - Dec, 2019
1 year, 1 month
Education
Our Lady of Fatima University
2009 - 2013
4 years
BS Hospitality Management
Flag of
Philippines
2009 - 2013
4 years
Qualifications
Fair Housing Law Training
2020
Grace Hill
Provides individuals with comprehensive knowledge of federal, state, and local fair housing laws. It focuses on ensuring compliance with regulations that prevent discrimination in housing, covering topics such as protected classes, advertising guidelines, and the responsibilities of housing providers.
2020
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