I have 9 years of international experience in Customer Success Experience. This entails; customer support, qualifying leads, supporting the sales team, and setting customer loyal & retention programs.
I utilize my educational background and humble creativeness to enhance our current SW products and services with maintaining an excellent customer experience & relationship
I have experience with SW Agile methodologies, SaaS, Product Development and Multi-teams Management, Customer Success, and Customer Retention.
These are my Top Skills that can accommodate multiple business opportunities.
(Zendesk, JIRA, Monday, Salesforce Admin, and LivePerson)
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